Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety... Ver más
La empresa ha respondido
I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... Ver más
La empresa ha respondido
The website doesn’t always work , so although it showed the products, I couldn’t order on line. Staff in store are always helpful & knowledgeable. I was able to place an order in store, & received e... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Mansfield
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, Reino Unido
4,8
Excelente
186 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very quick response available in the…
The DVD boxset was not available in the HMV shop. DVDs were delivered to my local sore the next working day (I had been told likely to be 3 working days).
Got a text to advise me they were available from the HMV store
Pleasantly surprised
5 de diciembre de 2025
Respuesta de hmv (UK) - Mansfield
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My Great experience at HMV
I enjoy going to HMV in person as I've been to the shop for three times a week to buy more CDs based on my favourite rap artist of my top 3 as I go back and started to collect CDs.
However, I wouldn't recommend order it from there official website as there are delivery delays going on as we are on winter term but if you want to cancel your dispatching order, they can offer you a refund and they will bring back your money.
Overall I enjoy the shop, if you are one of the people who likes to give yourself a break from internet, HMV is for you. 👌
My pros of the shop is the staff's are very friendly, great customer service & a lovely environment.
My only one Con is because the environment is big, it can be overwhelming and difficult to find what you want to buy.
9 de septiembre de 2025
Respuesta de hmv (UK) - Mansfield
Hi Stefan
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Staff always really friendly
Staff always really friendly, nothing to much trouble click and collect always on time never had a issue
5 de diciembre de 2025
Respuesta de hmv (UK) - Mansfield
Hi Julie
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Mansfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service from order to delivery.
Great service from order to delivery.
Mansfield is a great store! Staff are so helpful and kind!
22 de noviembre de 2025
Respuesta de hmv (UK) - Mansfield
Hi JK
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service and very polite and…
Excellent service and very polite and helpful staff thank you
18 de noviembre de 2025
Respuesta de hmv (UK) - Mansfield
Hi Rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Mansfield
Hi Gill
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Respuesta de hmv (UK) - Mansfield
Hi Michael
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv, and we hope to see you again soon :-)
Great LP
Great LP that I used to have a lifetime ago at an incredible price. Quick delivery too. Thank you.
13 de noviembre de 2025
Respuesta de hmv (UK) - Mansfield
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt notification
I ordered my cd and hmv emailed me the same day it was out to collect
I was very pleased with the time to tell me it was in stock
5 de noviembre de 2025
Respuesta de hmv (UK) - Mansfield
Hi Philip
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very good they come on time not broken…cds
Very good they come on time not broken and come when they said they come
18 de octubre de 2025
Respuesta de hmv (UK) - Mansfield
Hi simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ballerina 4k steelbook
Great team at this branch very friendly and helpful and informative
25 de septiembre de 2025
Respuesta de hmv (UK) - Mansfield
Hi Andy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Does has help me look new Blu-ray or…
Does has help me look new Blu-ray or DVD.
12 de septiembre de 2025
Respuesta de hmv (UK) - Mansfield
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent staff in Mansfield store
Excellent staff in Mansfield store. Ordering was simple.
17 de agosto de 2025
Respuesta de hmv (UK) - Mansfield
Hi Jill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love click and collect facility
Love click and collect facility. Emails were prompt. The lovely woman who served me at your Mansfield branch was a joy, we had a good chat as always when I shop in Mansfield. So nice friendly people. Whenever I shop at HMV in Mansfield they are always pleasant and welcoming.
13 de agosto de 2025
Respuesta de hmv (UK) - Mansfield
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Mansfield
Hi Leo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Mansfield
Hi Lara
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV IS ALWAYS GOOD
The customer service in store was excellent as always, and there was no problems with the delivery.
1 de agosto de 2025
Respuesta de hmv (UK) - Mansfield
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The website doesn’t always work
The website doesn’t always work , so although it showed the products, I couldn’t order on line.
Staff in store are always helpful & knowledgeable. I was able to place an order in store, & received emails telling me the order was accepted & when the product was available to collect.
4 de julio de 2025
Respuesta de hmv (UK) - Mansfield
Hi, thanks for leaving us a review.
We're sorry to hear that you experienced issues with our website however we're pleased to hear that you were able to order in-store instead.
Thanks for reaching out :)
A great store with a great array of…
A great store with a great array of products.
28 de junio de 2025
Opinión espontánea
Respuesta de hmv (UK) - Mansfield
Hi Mason
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good friendly staff
Good friendly staff
Helped us to find what we wanted,
Great service thanks
18 de mayo de 2025
Respuesta de hmv (UK) - Mansfield
Hi stewart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.