hmv (UK) - Merry Hill Opiniones 333

TrustScore: 4.5 sobre 5

4,7

Unit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I enjoy going on HMV website to see what coming out or what films they have for when I fancy new film. I have enjoyed watching my DVDs I recently brought.

Valorada con 2 estrellas sobre 5

Placed order online, got a confirmation email. But never got a collection notification email for the date expected. Had to chase up customer services to be told that the item *had* been ready to colle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant customer service in store today. Crudge and Martin were so knowledgeable and very helpful...a couple of other members of staff were great too but I neglected to take their names. Very helpfu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Merry Hill

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

333 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

Fantastic purchase really quick…

Fantastic purchase really quick Fantastic team at merry hill

9 de mayo de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Lesley

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Great service

Great service. Staff so helpful. Very fast delivery

29 de abril de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi there, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Steve

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

DVD order

The item I wanted was not available immediately but it was ordered and arrived within 4 days. The staff where very polite and helpful and I am very pleased with my DVD.

16 de abril de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Sandra

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Customer service was brilliant

Customer service was brilliant , Store well stocked

4 de abril de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Les

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Because,my order that I ordered for was…

Because,my order that I ordered for was on time,and the staff were in store were very polite and couldn't do enough for me,when I went for my parcel.

31 de marzo de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Jeremy, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Special ordered albums for me

Special ordered albums for me. They were delivered really quickly and in excellent condition. Excellent & friendly staff.

27 de marzo de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Roy

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

The staff was very friendly and had the…

The staff was very friendly and had the package ready in place to give to me.

24 de marzo de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Annette

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

The vinyls worked amazingly customer…

The vinyls worked amazingly customer service was fantastic

17 de marzo de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Chris

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 3 estrellas sobre 5

Not a happy customer

I went in on the Sunday ,knowing that some people had received their copy.
I was told I couldn’t have it until ‘release day’ then later on , I had an email saying it was ready for collection 🤬

15 de marzo de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Carl, 

Thank you for your feedback. 

We can see the item ordered was not released until 16/03/26, therefore marked off at the store following closing at 5pm that day to advise you this would be ready for collection upon the Monday morning for the release date. 

We do hope this helps to clear up any confusion, and hope that you enjoy your purchase.

Valorada con 5 estrellas sobre 5

My hmv order

How they package the packages

16 de marzo de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Archie, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 2 estrellas sobre 5

Placed order online

Placed order online, got a confirmation email. But never got a collection notification email for the date expected. Had to chase up customer services to be told that the item *had* been ready to collect on the expected day, but no email had been sent.

17 de marzo de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Paul

Thank you for taking the time to leave us a review. We are sorry to hear you did not receive a notification from the store, apologies for any disappointment caused. We can see you have been in touch and we have assisted with this.

Valorada con 5 estrellas sobre 5

HMV is my favourite shop

I always enjoy going into HMV, and i love the customer service.

9 de noviembre de 2025
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Fast serviceQuick service items arrived intact…

Quick service items arrived intact after a few days

13 de marzo de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Denise

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Good dvd

Sent in good time. Happy with dvd.

27 de febrero de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Kevin

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Excellent service very friendly and…

Excellent service very friendly and helpful staff 👍

2 de marzo de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Mr Cox

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Good service always comes on…

Good service always comes on release date well packed

27 de febrero de 2026
Logotipo de hmv (UK) - Merry Hill

Respuesta de hmv (UK) - Merry Hill

Hi Richard

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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