I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... Ver más
La empresa ha respondido
86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... Ver más
La empresa ha respondido
Advance order placed online Great communications and notification when item was at the store Picked up from store same day, iten was in pristine condition Will use again
La empresa ha respondido
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... Ver más
La empresa ha respondido
I collected a new Hawkwind vinyl from the shop in Milton Keynes. One of the records had a shocking amount of cosmetic damage. I took it back to the shop. I told them I was visiting Reading later that... Ver más
La empresa ha respondido
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Staff are always helpful and go out of their way to help you find what you are looking for. And in this case they didn't have what I wanted but helped me order online with free delivery to my home and it came within a couple of days.

Respuesta de hmv (UK) - Milton Keynes
Site was easy to use and notifications given on progress of order. Collection was simple.

Respuesta de hmv (UK) - Milton Keynes
I actually ordered the wrong dvd so I went to the hmv shop and they exchanged it for me . Great service with no problems .

Respuesta de hmv (UK) - Milton Keynes
Went to collect a HMV card for Christmas gift. Assistant needed supervisor help on till to process the gift card. Didn't have a card or envelope in stock to enclose the gift so just had to take as is. The assistant tried her best and made a big fuss of my assistance dog while I waited.

Respuesta de hmv (UK) - Milton Keynes
Great experience and customer service when the item is wanted wasn't in store, cashier ordered in for me and was very helpful.

Respuesta de hmv (UK) - Milton Keynes
Very good customer service the item i wanted they looked it up to check it was in stock then place the order for me and to have it delivered at home

Respuesta de hmv (UK) - Milton Keynes
Quick and knowledgeable response to two( l think orders) Horace Silver who l have discovered by accident!! and The Allman Brothers back catalogue

Respuesta de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes
People are willing to help you and are very welcoming

Respuesta de hmv (UK) - Milton Keynes
The staff were very polite when I ordered my DVD of 100% Wolf and were just as polite when I picked it up on Monday.
The DVD arrived and was available very quickly to the shop I purchased it from and I was kept well informed, the DVD also arrived in immaculate condition.
I am very happy with my purchase and I highly recommend buying from HMV

Respuesta de hmv (UK) - Milton Keynes
I ordered 3 dvds and the delivery was quick and the box it came in was brilliant packed

Respuesta de hmv (UK) - Milton Keynes
I liked the idea of the member of staff looked on the computer and told me when the album was going to be released, and asked if I wanted to order it now and if I did they could take payment now and I would get up to date notification on when it will be released and when it will arrive in store for collection.

Respuesta de hmv (UK) - Milton Keynes
The assistant was friendly and took time to help me wiith my query.

Respuesta de hmv (UK) - Milton Keynes
The person who served me was happy to
help, pleasant, efficient and that is very
unusual these days. The CD I ordered instore arrived on time in perfect condition. Very pleased.

Respuesta de hmv (UK) - Milton Keynes
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.