I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
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Consulta las opiniones de los clientes
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... Ver más
La empresa ha respondido
I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... Ver más
La empresa ha respondido
HMV are my go-to for all my DVD’s and Box-sets. The stock is massive and diverse, the staff are always knowledgeable, friendly and supportive; the postage and delivery are excellent and fast. Can’t... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Newcastle
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Reino Unido
4,8
Excelente
619 opiniones
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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Excellent customer service notified…
Excellent customer service notified three times when cd ordered dispatched and ready for collection
29 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de hmv (UK) - Newcastle
Hi marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent services and ordering items.
20 de julio de 2026
Respuesta de hmv (UK) - Newcastle
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Collected order from store
Collected order from store. Courteous and professional customer service.
20 de julio de 2026
Respuesta de hmv (UK) - Newcastle
Hi Roman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
𝐑𝐢𝐜𝐡𝐚𝐫𝐝 𝐒 𝐯𝐞𝐫𝐲 𝐪𝐮𝐢𝐜𝐤𝐥𝐲 𝐬𝐨𝐫𝐭𝐞𝐝 𝐦𝐲 𝐜𝐥𝐢𝐜𝐤…
𝐑𝐢𝐜𝐡𝐚𝐫𝐝 𝐒 𝐯𝐞𝐫𝐲 𝐪𝐮𝐢𝐜𝐤𝐥𝐲 𝐬𝐨𝐫𝐭𝐞𝐝 𝐦𝐲 𝐜𝐥𝐢𝐜𝐤 𝐚𝐧𝐝 𝐜𝐨𝐥𝐥𝐞𝐜𝐭 𝐨𝐫𝐝𝐞𝐫 𝐟𝐨𝐫 𝐦𝐞 𝐈 𝐰𝐚𝐬 𝐢𝐧 𝐚𝐧𝐝 𝐨𝐮𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐬𝐡𝐨𝐩 𝐢𝐧 𝐚𝐛𝐨𝐮𝐭 𝟑 𝐦𝐢𝐧𝐮𝐭𝐞𝐬. 𝐇𝐞 𝐰𝐚𝐬 𝐩𝐨𝐥𝐢𝐭𝐞 𝐚𝐧𝐝 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥.
17 de julio de 2026
Respuesta de hmv (UK) - Newcastle
Hello Ex
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Newcastle store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
friendly and knowledgeable staff
friendly and knowledgeable staff, very professional and a credit to HMV.
9 de julio de 2026
Respuesta de hmv (UK) - Newcastle
Hi Terence
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service in the Newcastle store
Great service in the Newcastle store, as staff are so friendly. They always go above and beyond all the time.
7 de julio de 2026
Respuesta de hmv (UK) - Newcastle
Hi marc
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything was done really easy from…
Everything was done really easy from ordering my item to information on delivery.
5 de julio de 2026
Respuesta de hmv (UK) - Newcastle
Hello IAN
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Respuesta de hmv (UK) - Newcastle
Hi D
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Newcastle
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Newcastle
Hi Ethang
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The girl that served me was Beck's she…
The girl that served me was Beck's she was very pleasant and helpful it was very refreshing to see someone so friendly a credit to HMV
22 de junio de 2026
Respuesta de hmv (UK) - Newcastle
Hi Dale,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff friendly and helpful
Staff friendly and helpful, order arrived within a few days.
26 de junio de 2026
Respuesta de hmv (UK) - Newcastle
Hello Moira
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy online ordering service
Easy online ordering service, kept upto date with collection information, and on visiting store, the staff handled my experience well.
28 de junio de 2026
Respuesta de hmv (UK) - Newcastle
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Respuesta de hmv (UK) - Newcastle
Hi Nicky,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The CDs arrived promptly & punctually…
The CDs arrived promptly & punctually as arranged - though I should add that thus far I've been too busy to play them!
21 de junio de 2026
Respuesta de hmv (UK) - Newcastle
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff member was very helpful and…
Staff member was very helpful and polite. He placed an order for my dvd as it was not in stock
23 de junio de 2026
Respuesta de hmv (UK) - Newcastle
Hi Maureen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very straightforward procedure
Very straightforward procedure. Helpful member if staff.
22 de junio de 2026
Respuesta de hmv (UK) - Newcastle
Hello Magaret,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff are really helpful and…
The staff are really helpful and knowledgeable.
22 de junio de 2026
Respuesta de hmv (UK) - Newcastle
Hi steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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