I went to the checkout straight away because I did didn’t know where to go, I was told that portable cd players were coming back, they ordered exactly what I wanted and it was in the shop on the day t... Ver más
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128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH Norwich, GB
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I went to the checkout straight away because I did didn’t know where to go, I was told that portable cd players were coming back, they ordered exactly what I wanted and it was in the shop on the day t... Ver más
La empresa ha respondido
The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t g... Ver más
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Hi HMV I ordered an item in the store the item I wanted to have they browsed through on there computer found the item I wanted to buy then waited 3days I received my item in the post the trammps disc... Ver más
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HMV NORWICH held a listening party last 20th of March for the release of BTS’s 5th album, ARIRANG. I was so thrilled and happy that they did! The shop have all the different albums and vinyl versions,... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH, Norwich, Reino Unido
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I went to the checkout straight away because I did didn’t know where to go, I was told that portable cd players were coming back, they ordered exactly what I wanted and it was in the shop on the day they said it would be.

Respuesta de hmv (UK) - Norwich
Great click and collect service even over the Bank Holiday

Respuesta de hmv (UK) - Norwich
Love the HMV experience whether it’s in-store or online. Keeping physical media alive and I’ll keep supporting the shops that do!

Respuesta de hmv (UK) - Norwich
Live bands playing on Saturday afternoons is a good experience at the store
Picked up a rare double coloured vinyl & a cd

Respuesta de hmv (UK) - Norwich
Received click & collect order in quick time, same easy & excellent service as I've now come to expect from HMV!

Respuesta de hmv (UK) - Norwich
Didn't have what I wanted so ordered it - really fast and efficient service. I would rather pay extra to keep HMV on the high street than give money to Amazon. Ever.

Respuesta de hmv (UK) - Norwich
They were efficient snd DVD I ordered was delivered very quickly

Respuesta de hmv (UK) - Norwich
The helpfulness of the first assistant, Glenda, searching and locating one request. Also combining four gift cards into one enabling me to purchase my first request. Then allowing me to purchase a second request to the value of £34.99 on collection of the first item. Survey number: 59-831-3 14/04/2026
The second assistant, Alice, in searching for another request confirmed that although she could find it, it was not available through HMV. Survey number: 8-831-5 17/04/2026
A third assistant , Lucy, on another occasion was extremely helpful with something I was searching for. Survey number: 19-831-6 18/04/2026
I am very appreciative of their excellent customer care.

Respuesta de hmv (UK) - Norwich
I ordered a dvd in store, the staff were really helpful and efficient

Respuesta de hmv (UK) - Norwich

Respuesta de hmv (UK) - Norwich
The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t get that type of customer services these days . 5 stars was the best score that I could give as that was the highest rating available . Thank you.

Respuesta de hmv (UK) - Norwich
Always very easy to find what im looking for. Staff are friendly and helpful!!

Respuesta de hmv (UK) - Norwich
HMV always score top marks with me. I’ve only positives to say about them, their stores, online store and eBay store. I’ve purchase from all and the service and packing and delivery has always been exceptional

Respuesta de hmv (UK) - Norwich
HMV NORWICH held a listening party last 20th of March for the release of BTS’s 5th album, ARIRANG. I was so thrilled and happy that they did! The shop have all the different albums and vinyl versions, plus HMV exclusives of which I went to buy a couple more albums (aside from what I have preordered online). They distributed posters, ballers and stickers which are all ARIRANG themed. They played the album once they opened the shop at 9am which hyped up Armys who lined up outside the shop! Thank you HMV NORWICH! Your staff were all very friendly, accommodating and helpful! Looking forward to tye next BTS event!

Respuesta de hmv (UK) - Norwich
Easy to order online and collection of CD was easy.

Respuesta de hmv (UK) - Norwich

Respuesta de hmv (UK) - Norwich

Respuesta de hmv (UK) - Norwich
My pre ordered arrived a day earlier than expected, so prompt, fast delivery, packaged well.

Respuesta de hmv (UK) - Norwich
I suppose it was the people who work in the Norwich store, all very happy and very knowledgeable.

Respuesta de hmv (UK) - Norwich
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