Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
La empresa ha respondido
Localización
Cambiar localización112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
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Consulta las opiniones de los clientes
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
La empresa ha respondido
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Ver más
La empresa ha respondido
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Preston
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, Reino Unido
4,7
Excelente
171 opiniones
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Ordered CD online for launch date
Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine
Joke
16 de julio de 2026
Respuesta de hmv (UK) - Preston
Hi Charles
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
i went to the preston store ordered the…
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
12 de julio de 2026
Respuesta de hmv (UK) - Preston
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Spot on
Spot on. Best price and had the special I wanted. Comms good and delivery to store was on time. In store staff are lovely (as always) and a pleasure to do business with.
6 de julio de 2026
Respuesta de hmv (UK) - Preston
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The product was a good price and it got…
The product was a good price and it got delivered quick
6 de julio de 2026
Respuesta de hmv (UK) - Preston
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Preston
Hi Linds,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great delivery speed!
22 de junio de 2026
Respuesta de hmv (UK) - Preston
Hi Danny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
More tracking information required
More tracking information as to the whereabouts of the package would be beneficial.
21 de junio de 2026
Respuesta de hmv (UK) - Preston
Hi Mhani
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Respuesta de hmv (UK) - Preston
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Preston
Hi Graig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Seems to be complete random luck if the…
Seems to be complete random luck if the product comes with a promo card and an absolute joke that this particular store no longer receives tcg stock whatsoever
9 de mayo de 2026
Respuesta de hmv (UK) - Preston
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent purchase apologies for any disappointment caused. Please contact us at store.service@hmv.co.uk so we can look into this further.
Always a great service and a friendly…
Always a great service and a friendly welcome from staff
16 de abril de 2026
Respuesta de hmv (UK) - Preston
Hi JAMES
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service x 2 days for a dvd from…
Great service x 2 days for a dvd from my younger years to arrive x
8 de abril de 2026
Respuesta de hmv (UK) - Preston
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Respuesta de hmv (UK) - Preston
Hi Mr Moss,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I keep shopping at hmv because I want…
I keep shopping at hmv because I want to grow my vinyl collection and they have done a great job at stocking the vinyls I want and the staff are always willing to help me find what I need if I get stuck or can find the vinyl I would like and they always know where it is and where to find it
5 de abril de 2026
Respuesta de hmv (UK) - Preston
Hello Oakley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Lovely staff
Lovely staff, nothing is too much trouble, thank you 😊 love shopping at hmv
29 de marzo de 2026
Respuesta de hmv (UK) - Preston
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent
Excellent customer service. Album was in great condition when I collected it
26 de marzo de 2026
Respuesta de hmv (UK) - Preston
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The service was good,staff really good…
The service was good,staff really good and helpful found what we was looking for on line and ordered to be delivered no hassle. delivery service was good and on time didn't have long to wait for the item to be delivered
23 de marzo de 2026
Respuesta de hmv (UK) - Preston
Hi KATHLEEN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Preston
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered an LP for my daughter’s…
I ordered an LP for my daughter’s birthday and it was in stock and would be delivered the next day of ordering. Revived an email a few days later to say that you are have problems with deliveries and will arrive later. Five days and emails later received email with a delivery date. Parcel arrived a week after her birthday.
20 de marzo de 2026
Respuesta de hmv (UK) - Preston
Hi Customer
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Always a good experience shopping at…
Always a good experience shopping at HMV Preston. Staff are helpful and knowledgeable.
18 de marzo de 2026
Respuesta de hmv (UK) - Preston
Hi Brad
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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