Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... Ver más
La empresa ha respondido
Localización
Cambiar localización7 / 9 Lockwood Walk, RM1 3RH Romford, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Ver más
La empresa ha respondido
Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Ver más
La empresa ha respondido
Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Romford
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
7 / 9 Lockwood Walk, RM1 3RH, Romford, Reino Unido
4,8
Excelente
318 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy online purchase and in store…
Easy online purchase and in store collection.
11 de noviembre de 2025
Respuesta de hmv (UK) - Romford
Hi Nancy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Been using hmv Romford for years jay…
Been using hmv Romford for years jay and Gary are brilliant they make my purchase so easy
14 de noviembre de 2025
Respuesta de hmv (UK) - Romford
Hello Paul,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Respuesta de hmv (UK) - Romford
Hello Janet
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I had to change a lp and the lady who…
I had to change a lp and the lady who served me couldn't have been more helpful very polite
1 de noviembre de 2025
Respuesta de hmv (UK) - Romford
Hi LesleyGreen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Respuesta de hmv (UK) - Romford
Hi jerry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Respuesta de hmv (UK) - Romford
Hi Graham
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Respuesta de hmv (UK) - Romford
Hi MR
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service and peace of mind.
I pre ordered the 50th Genesis anniversary set as a gift for my husband. Logan, who served me, was very helpful and answered all my questions. The reason I bought this from HMV was because I can trust them, knowing I won't be a victim of online fraud and the set will be genuine, not a cheap fake. This gives me peace of mind. My husband is over the moon with his gift.
30 de septiembre de 2025
Respuesta de hmv (UK) - Romford
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
Always a great experience at HMV Romford. The staff are knowledgeable, friendly and extremely helpful.
20 de septiembre de 2025
Respuesta de hmv (UK) - Romford
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are so polite and kind
Staff are so polite and kind, made me aware that if I have any issues with the website I can ask them to order for me
8 de septiembre de 2025
Respuesta de hmv (UK) - Romford
Hi Vendori,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
CD order - 'A Matter of Time ' by Laufey
Despatch of CD I ordered was prompt and I was given full info regarding its progress and when it arrived.
Staff at Romford HMV were friendly, polite and helpful when I ordered the CD and again when I picked it up.
9 de septiembre de 2025
Respuesta de hmv (UK) - Romford
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Looking for a pack of K Pop photo…
Looking for a pack of K Pop photo cards. Jay gave us the choice of which one. Brought out all he had.
7 de septiembre de 2025
Respuesta de hmv (UK) - Romford
Hi Nick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very knowledgeable and very…
Staff very knowledgeable and very helpful on release dates and make it quick and easy to prey order items and helpful on other release dates
3 de agosto de 2025
Respuesta de hmv (UK) - Romford
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Because of the cardboard sleeve case for…
Because the cardboard sleeve case for my power rangers 2017 on 4K DISC had some wear and bits of tear around the edges of the cardboard sleeve case
So that’s why I’m giving u a 4star
Kind Regards Ohene
Thanks.
19 de julio de 2025
Respuesta de hmv (UK) - Romford
Hi Ohene
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very helpful assistant
Very helpful assistant. Made the purchase very easy. E mails arrived keeping me updated and when the cd was available.
Excellent service.
Thank you 😊
17 de julio de 2025
Respuesta de hmv (UK) - Romford
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Respuesta de hmv (UK) - Romford
Hi MR
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were super helpful and my…
The staff were super helpful and my delivery arrived within the time stated, I was kept informed all the time of the status of my order/delivery defo use this service again
30 de junio de 2025
Respuesta de hmv (UK) - Romford
Hi Edward
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
GREAT LOCAL STORE IN ROMFORD STAFF…
GREAT LOCAL STORE IN ROMFORD STAFF HELPFULL BUT I DO MISS THE POINTS WE USED TO GET WHEN WE BOUGHT ITEAMS IN STORE.
20 de junio de 2025
Respuesta de hmv (UK) - Romford
Hi Mike.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Faster customer service
Faster customer service. Their vinyl are in excellent condition. Everything is well organized in the shop and the staff are very accomodating and knowledgeable regarding vinyl.
7 de junio de 2025
Respuesta de hmv (UK) - Romford
Hello Carla
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Shout out to the staff at Romford…
Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition of the Criterion films et al is also fantastic, as a film lover it's somewhere I could spend hours looking. I'm usually served by my man Jay, great bloke, always cheerful. Peace and Love
Brother P
13 de mayo de 2025
Respuesta de hmv (UK) - Romford
Hi Brother P!
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.