hmv (UK) - Southend Opiniones 223

TrustScore: 4.5 sobre 5

4,6

134 - 146 High Street, SS1 1JX Southend-on-Sea, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered item arrived to Southend branch very quickly & left treating myself with another.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beth was very helpful, friendly and nothing was too much trouble. My item wasn't in and it was for my nephew's birthday and she ensured that this would be delivered before his birthday.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Southend

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • 134 - 146 High Street, SS1 1JX, Southend-on-Sea, Reino Unido

4,6

Excelente

TrustScore: 4.5 sobre 5

223 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

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Valorada con 5 estrellas sobre 5

It was really nice to know how…

It was really nice to know how knowledgeable they were and helped me order.

18 de mayo de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Andrew, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Ordered item arrived to Southend branch…

Ordered item arrived to Southend branch very quickly & left treating myself with another.

10 de mayo de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Shane

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Lee, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Very simply to use and great staff at…

Very simply to use and great staff at Southend HMV

8 de mayo de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Adam

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 1 estrellas sobre 5

Still waiting on my order arriving

Still waiting on my order arriving. Ordered on the 23rd April for instore collection. Dispatched next day (supposedly) . 3rd May still waiting for email saying I can pick it up.

1 de mayo de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Paul

Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Valorada con 1 estrellas sobre 5

The albums I ordered weren’t ready to…

The albums I ordered weren’t ready to collect until 4 days after the release day even though they were in stock in store.

1 de mayo de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hello Bradley

Thanks for your review, 

We are sorry to hear that your hmv.com order did not reach our store ready for collection in time for the items' intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date, and for this, we offer our apologies.

Valorada con 5 estrellas sobre 5

Beth was very helpful

Beth was very helpful, friendly and nothing was too much trouble. My item wasn't in and it was for my nephew's birthday and she ensured that this would be delivered before his birthday.

19 de abril de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Caz

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Great and easy ordering system

I ordered a blu ray to be delivered to the Southend on sea store.
The girl was very helpful and friendly.
After only 3 days I was notified via email that my order was ready for collection. Very happy, will use again.

6 de abril de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Steve, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Customer service excellent

Customer service excellent

2 de abril de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Vivien

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Refunds executed precisely-thank you.

Refunds executed precisely-thank you.
Good service

29 de marzo de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi ANDREW

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Prompt delivery notice and easy pick…

Prompt delivery notice and easy pick up. All good.

12 de marzo de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Sean

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Excellent

Easy and quick order placement and collection.

25 de febrero de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Dave & Christine, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Easy to order and collect

Easy to order and collect. Friendly staff. Competitive price.

18 de febrero de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Cyth

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hello Valerie

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Super easy

Super easy , quick ,no problem when pick up my parcel ,

6 de febrero de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Got my record very quickly

14 de enero de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Tyler

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Very quick service

Only took two days for my dvd to come to store very impressive

13 de enero de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Pauline

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

I ordered online for collection at…

I ordered online for collection at store. It arrived within a few days and I was notified when it was ready to collect. The staff in store were polite and friendly

3 de enero de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Donna

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

No problems

Order ready and waiting when expected. Pleasant and helpful staff. Record was well packaged.

4 de enero de 2026
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Philip

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

The staff in store proffesional…

The staff in store proffesional knowledgable. Great service

30 de diciembre de 2025
Logotipo de hmv (UK) - Southend

Respuesta de hmv (UK) - Southend

Hi Lee

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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