hmv (UK) - Watford Opiniones 

183
TrustScore: 4.5 sobre 5

4,7

Units 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB Watford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The salesperson at the Harlequin Centre Watford was very helpful. The CDs that I wanted was in store and another she offered to order and either collect at store or have it posted to. I chose to hav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Usually order online, but occasionally use their shop in Watford now. As staff there very helpful as recently purchased 2 4k films 🎥 Awaiting minions 4 now as undecided if visiting or online purchas... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Arrived to pick up a pre ordered LP. No staff at the checkout or visibly present, waited several minutes for staff to appear after I rang the bell which I nearly missed because of the clutter surround... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I regularly shop in the Watford branch and the staff are incredibly helpful. Can't find what you're looking for? Want a recommendation for a good film? Just ask. Recently ordered online for the first... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Watford

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • Units 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB, Watford, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

183 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(183)

30.843 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly service

Swapped one product for another. Done seamlessly.

20 de octubre de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Douglas,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Ease of ordering from HMV

Helpful, friendly and knowledgeable staff. The ease of ordering from HMV store. I received emails to keep me posted about my order along with my receipt but unfortunately I did not receive the final email which should of informed me that my order had arrived in store and was ready to collect. So when I received the 1st survey to ask how you did I couldn't fill it in as hadn't got it!! So I went to the Watford store on the 16th October. My order was there... it had arrived on the 4th October! It would of been helpful if someone had checked an email to collect had been sent!

13 de octubre de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Sharon

Thanks so much for leaving us a 5 star review.

We certainly appreciate your feedback regarding our click & collect service and shall pass this onto the store directly for their review. 

We hope you enjoy your purchase!

Valorada con 5 estrellas sobre 5

Excellent service by Connie

Excellent service by Connie at the Watford shop.
I was kept fully informed of my order and received it promptly.
This would be my go to store.

1 de octubre de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hello Jennifer

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Watford store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Valorada con 1 estrellas sobre 5

Honest and helpful

Honest and helpful

23 de septiembre de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Dear Corinne,

Thanks for taking the time to leave us a review. We are pleased to hear that you experienced honest and helpful service; however, we're disappointed to see a one-star review, and we'd really like to look into any issues further with you if you have time to get in touch at support.hmv.com and let us know. 

Thanks,

Valorada con 5 estrellas sobre 5

Good customer service

15 de septiembre de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Miss

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Shopping in store

Would highly recommend shopping in store rather than on line . The experience of looking round and being served by such friendly staff makes such a difference. Though the item I wanted was not in stock this was quickly ordered and was ready for me to collect within days .Thank you Watford and Jade for your service.

24 de agosto de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Tracy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

A great box set,

29 de julio de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hello Caroline

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

hello hmv im really happy that laufey…

hello hmv im really happy that laufey merch has been added, hopefully i could get it someday, and i wanna make one suggestion you guys should add Murder Drones Vinyl Record #2 :3 and i suggest making a suggestion box for people what to say and suggest doing❤️

15 de junio de 2025
Opinión espontánea
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Ziantraveller

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant! As May 9th came about I received an email stating the vinyl had been dispatched.
This was followed shortly by the collection.
All good :)

15 de mayo de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Angela

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Good

Good to excellent

12 de mayo de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Allan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 4 estrellas sobre 5

HMV ....great for a browse, great for a by

I always like browsing at HMV and 9 times out of 10 end up with a purchase. The staff are always polite and helpful although on Saturday 12th April on my visit to your Watford Branch I was a little disappointed with the Language two of your staff we're using whilst chatting and working. The 'f' word was used in abundance which was just not needed in that environment. A member of the public even had to shout across the room for service at the till as they were so involved in their private conversation.
Having said i still ended up with another vinyl to add to the collection.

12 de abril de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hello Gary

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Valorada con 5 estrellas sobre 5

Two day delivery

Two day delivery. Brilliant

9 de abril de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Simon

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Staff friendly

Staff nice , respectful and very helpful

11 de marzo de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Bobby

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Ordered in store for collection

Ordered in store for collection. Brilliant service. Friendly helpful easy faultless process.

13 de marzo de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Neal

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Well spoken staff

Well spoken staff, smiles all through their service. I needed a DVD which they didn’t have at the particular store in Watford, I was assured to make payments and have it with 2-5days and even before the 5th day I was informed it had arrived.
Cheers guys!

9 de marzo de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi martin

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Vinyl junkie

Proper job!

26 de febrero de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Andy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Great pick up experience and staff…

Great pick up experience and staff really helpful

1 de febrero de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Andrew

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

It was easy to order and I was kept…

It was easy to order and I was kept informed of what was happening right up to me picking up my order in the shop.

26 de enero de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi David

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Delivered on the day as promised.

Delivered on the day as promised.

23 de enero de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Pam

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Staff are always friendly and helpful.

Staff are always friendly and helpful.

21 de enero de 2025
Logotipo de hmv (UK) - Watford

Respuesta de hmv (UK) - Watford

Hi Kat

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

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