The fact I was able to get this as a late Christmas present, however your store I collected from had stock, so Why did it have to be sent & not reserved direct with them?
La empresa ha respondido
Units 46/47, Peacocks Shopping Centre, GU21 6GD Woking, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The fact I was able to get this as a late Christmas present, however your store I collected from had stock, so Why did it have to be sent & not reserved direct with them?
La empresa ha respondido
Staff were very helpful and friendly good service overall
La empresa ha respondido
THE WOKING HMV STAFF WERE VERY FRIENDLY AND EFFICIENT AND MY ORDER ARRIVED SAFELY AND QUICKLY. THE PACKAGING WAS GOOD QUALITY AND THE PRODUCTS WERE IN PERFECT CONDITION. GOOD PRICES TOO, SO ALWAYS HAP... Ver más
La empresa ha respondido
Unfortunately the album I wanted on vinyl had been discontinued. But the excellent staff in there were able to order me another album by the same band and also highlighted an up and coming release of... Ver más
La empresa ha respondido
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Units 46/47, Peacocks Shopping Centre, GU21 6GD, Woking, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de hmv (UK) - Woking

Respuesta de hmv (UK) - Woking
Woking HMV is a god send! Lost all our record shops long time ago so last few years been like old times. Anyway had a pre order on the new alien movie went smoothly as usual no complaints 100 percent perfect

Respuesta de hmv (UK) - Woking
Very easy to order on line. Good communication and prompt delivery. Efficient staff when I collected the item from the Woking store.

Respuesta de hmv (UK) - Woking

Respuesta de hmv (UK) - Woking
The guy in the shop was really helpful and ordered the item for me.

Respuesta de hmv (UK) - Woking
Excellent service every time l visit, which is quite often, certainly at least once every month to make some type of purchase.
The staff are predominantly helpful and the manager is quite exceptional in his knowledge of what’s available in both CDs and LP sized records . Thank you all for your excellence and please do continue in the same way

Respuesta de hmv (UK) - Woking
Prompt delivery to store and courteous helpful staff!

Respuesta de hmv (UK) - Woking
Easy to order the CD online. Helpful and friendly staff both ordering and on collection.

Respuesta de hmv (UK) - Woking
I was impressed with the help I got in store to find and order an album on CD. The process was very simple and it arrived in store quickly. I was kept informed by HMV of the delivery. The staff were really warm and friendly.

Respuesta de hmv (UK) - Woking
I dealt with Freya, she went up and beyond what was asked of her. Friendly, professional and she helped me achieve what I came in for.

Respuesta de hmv (UK) - Woking
Easy to order, kept updated by email on the progress of my order, was emailed when the merchandise was ready for collection.
Charming member of staff dealt with my order in store
A very good service, will definitely use again

Respuesta de hmv (UK) - Woking
Great service, staff are always super friendly and happy to help with any queries. Even if they don't have items in stock they're only to happy to order them from the warehouse and, in my experience, items arrive within a few days.

Respuesta de hmv (UK) - Woking
I received very helpful advice when looking to purchase and the shop assistant was polite, informative and new his products.

Respuesta de hmv (UK) - Woking
Lots of stock, latest releases and order pick up from shop ability to browse and find something you didn't know you wanted

Respuesta de hmv (UK) - Woking
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.