HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recomme... Ver más
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8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recomme... Ver más
La empresa ha respondido
The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... Ver más
La empresa ha respondido
Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in th... Ver más
La empresa ha respondido
I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, Reino Unido
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HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recommended. *****

Respuesta de hmv (UK) - Wolverhampton
I pre ordered my product, it came on time and in good condition

Respuesta de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton
A strange experience this time, an innocent comment about a carrier bag turns into some kind of perceived slight by the man serving me. The CD is put down on the counter as if a carrier bag isn't being offered, I mentioned that I'd like a bag and that I was likely to leave it down, I was made to repeat myself twice as if this individual was having difficulty,or was hell bent on embarrassing me. If you don’t have the skills to deal with members of the public, or perhaps people you have an axe to grind with, find another place to work. And if you are so thin skinned and puerile you can't interact with a customer without breaking out in hives, I suggest that you take a long look in the mirror and ask yourself are you really cut out to work in retail? What made this experience worse is the plastic gate inside the CD is broken and now I have to return it, just great! If these two people, one of whom was a woman,worked for me, I'd sack them, they treat their workplace as if it were their own little world where they include or exclude who they feel like!

Respuesta de hmv (UK) - Wolverhampton
My experience with the staff that worked at HMV were very Harold thought squat please with the outcome of the items that I have selected and they arrived on time thank you to all the stuff that were there and available

Respuesta de hmv (UK) - Wolverhampton
The assistant looked up some dvds l was interested in and she found one of them for me straight away she ordered the item and l was kept in touch regarding the process throughout.

Respuesta de hmv (UK) - Wolverhampton
The customer service I received, and the quality of the service.
They helped in all aspects of the service Ineeded on the day.

Respuesta de hmv (UK) - Wolverhampton
Very friendly staff are the key to me giving that rating as they are not pushy but have extensive knowledge of all music/ film genres.

Respuesta de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton
Great customer server and amazing staff 👏

Respuesta de hmv (UK) - Wolverhampton
The store assistant checked if the dvd I wanted was in stock and then ordered it for me. He was very efficient and helpful and explained how I would be notified when the item had been delivered to the store for me to collect.

Respuesta de hmv (UK) - Wolverhampton
Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in the wolverhampton store super friendly!!) Would definitely order again!

Respuesta de hmv (UK) - Wolverhampton
Number one retailer hmv wolverhampton never had a problem always nice and polite

Respuesta de hmv (UK) - Wolverhampton
Had a problem with my purchase, and customer service were very friendly and helpful. Thank you 😊.

Respuesta de hmv (UK) - Wolverhampton

Respuesta de hmv (UK) - Wolverhampton
Staff are always pleasant and helpful when I’m in the store. Whether it’s something they sell instore or if they have to order it for me,they can’t be more helpful. The Wolverhampton store has a great team in there and they are a credit to your company.

Respuesta de hmv (UK) - Wolverhampton
Staff was really helpful with finding the DVD I wanted, and price was very good was also fast having it delivered to the store for me just pick up. Thank you to the staff who helped me really appreciate.

Respuesta de hmv (UK) - Wolverhampton
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