Didn’t fancy risking delivery to door from experience of damage for other goods by post recently. So used hmv click and collect as was an LP gift. York store were very friendly and service great.
La empresa ha respondido
Localización
Cambiar localización10A Coney Street, YO1 9NA York, GB
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Consulta las opiniones de los clientes
I placed on order to be delivered to the store. It arrived within a couple of days. The staff promptly found my order upon collection. I have used this method on several occasions and never yet had a... Ver más
La empresa ha respondido
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... Ver más
La empresa ha respondido
Serviced by 2 very friendly staff in York - always like a bit of old skool politeness and helpfulness. Delivery of my order was quicker than expected too, and much appreciated as I was going on holida... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - York
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
10A Coney Street, YO1 9NA, York, Reino Unido
4,6
Excelente
525 opiniones
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Took far too long fot the item to…
Took far too long fot the item to arrive in store, especially as there was a copy in store anyway that could have been supplied unmediated! I won’t be using this service again.
26 de mayo de 2026
Respuesta de hmv (UK) - York
Hello,
Our click & collect service is fulfilled via delivery from our warehouse to your selected store and not from within the store itself. We can see that your order was dispatched and delivered within 3 working days as per the advertised service.
We do hope this helps to clear up any confusion.
Respuesta de hmv (UK) - York
Hi A
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful
Very friendly staff when I went to pick my order up. I was very happy
11 de mayo de 2026
Respuesta de hmv (UK) - York
Hi Anne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV is a great shop and company.
HMV is a great shop and company.
The staff are always very kind and helpful. Thank you.
10 de mayo de 2026
Respuesta de hmv (UK) - York
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great thanks to staff.
Difficult to find stuff i wanted but was helped out by a very friendly member of staff and Josh on the till was kind and helpful. Staff are 10/10 for customer service.
8 de mayo de 2026
Opinión espontánea
Respuesta de hmv (UK) - York
Hi James
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Respuesta de hmv (UK) - York
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Mine was a difficult order
Mine was a difficult order but I was kept informed throughout
5 de mayo de 2026
Respuesta de hmv (UK) - York
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
From ordering my item
From ordering my item, to delivery, I received excellent service. The store assistant was really helpful and my item was with me in a few days, despite the Bank Holiday
2 de mayo de 2026
Respuesta de hmv (UK) - York
Hi Dianne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arrived in good time
Arrived in good time. Well poackaged will order again. Very pleased.
1 de mayo de 2026
Respuesta de hmv (UK) - York
Hi J
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered ,2 days later arrived great…
Ordered ,2 days later arrived great service items well packed and great ideal birthday gift for my son
3 de mayo de 2026
Respuesta de hmv (UK) - York
Hi jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service using the online purchase…
Great service using the online purchase with shop pick up.
1 de mayo de 2026
Respuesta de hmv (UK) - York
Hi Christopher,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - York
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful hmv
The friendly staff member ordered me an item I wanted that was not in stock. I was kept well informed via email when the item was ready for collection
14 de abril de 2026
Respuesta de hmv (UK) - York
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - York
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - York
Hello Edward,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordering
I ordered a funko, ot came quickly and was easy to collect, after I ordered it would get emails updating me about my order
13 de abril de 2026
Respuesta de hmv (UK) - York
Hi Cl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - York
Hi Gerai
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ratatouille lounge fly bag
The item i had ordered was carefully packaged and was delivered to my door with care
10 de abril de 2026
Respuesta de hmv (UK) - York
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt and correct great service
13 de abril de 2026
Respuesta de hmv (UK) - York
Hi Stephanie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I accidentally ordered a cd instead of…
I accidentally ordered a cd instead of a vinyl. Cant call to confirm order as costs to call!! Couldn't get a refund but have to reject order for it to be sent back otherwise would have to sort myself. I don't think I will be ordering anything else from hmv again as I can get better service and terms elsewhere.
1 de abril de 2026
Respuesta de hmv (UK) - York
Hi Michelle
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
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