Holawild Opiniones 

50
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I think I have everything, nearly, in the Machu range, had my tent for over a year now and it’s been great. Holawild did have an issue with delivery of all their stock this year but we eventually got... Ver más

Valorada con 5 estrellas sobre 5

Purchased a Sherwood 8 last year, was an incredible tent but was just too big for us. Joe swapped us over to the Sherwood 6 which was much better size for us. It’s been through the worst and best we... Ver más

Valorada con 1 estrellas sobre 5

Just had an email from PJ outdoors (who are the shopfront for Holawild at the NEC event) - our £2k+ order which we were originally told “mid April” now has NO CONFIRMED DELIVERY DATE - brilliant. Prod... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My daughter and her partner bought a holawild sherwood 5 tent. Great tent, pretty large. Just what they wanted. However, first proper outing and the first beam had a manufacturing fault. They were st... Ver más


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

50 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 22% de las opiniones negativas

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3,9

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(50)

25 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Machu picchu Large in black

We received our large machu picchu tent in black. We put it up in the back garden to try it out and left it up over night. That night we had the worst thunder and lightening storm, with the biggest downpour I have ever seen. I was optimistic that the tent would be ok the next day but didnt have high hopes. The tent was bone dry inside and out. I can't wait to go camping and use it properly. The team were really helpful with picking this tent and the tent was delivered when said it would be.

6 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Machu Picchu

Thanks Joe, great product - Machu Picchu Khaki used this week, very sturdy, good quality and a head turner. You told me yoy have an extension for it coming in soon, please let me know when it’s in and ill order.

9 de junio de 2025
Valorada con 5 estrellas sobre 5

Worth the wait

It’s taken awhile to get delivery after we ordered at the NEC, but its been worth the wait. So much light and space, never had a tent like it. I’m glad I chose the Parkhurst as it’s so hot at the moment and all the mesh doors and air vents really make this pleasant- our friends tent is a sweat box, think their going to get 1 now too.

Definitely recommend 🙏

13 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Machu Picchu Tent - my new favourite tent

Just had my first trip out in our new Machu Picchu tent. We are in love with it. Joe went above and beyond to help us choose the right one, seemed like no question was too much (and we asked a lot). The customer service was great as we spent ages and ages trying to decide. Really pleased with the tent and would definitely recommend it to anyone. Thanks Joe and Holawild

7 de junio de 2025
Valorada con 5 estrellas sobre 5

Great products and great service

Met the team at PJ Outdoors show in Reading when it was lashing it down with rain and wind. Their tents stood up to the elements better than others, and so much room in there to hide from the rain, purchased there and then!

Well done guys, great designs and great knowledge, big shout out to Callum too, he was great to speak to

7 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

great customer service and value

I always receive great customer service and the camping range is great value and quality. Callum has helped me several times and is so knowledgable and takes time to demonstrate different products.

3 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst communication ever. Don’t do it!

Ordered tent paying 2k at camping show. Many promises of delivery in april. Will not give any phone number to speak to anyone, do not answer web chat.
Delivery now maybe in June! Thankfully got a refund. Do your research thoroughly Not much good to be said for this lot it seems. Many were part of a tent company that recently went into administration.

26 de abril de 2025
Opinión espontánea
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Respuesta de Holawild

Dear Nathan,

We're sorry that the products got delayed, that was completely outside of our control. However you are correct, the communication was less than desirable. As a new business, we are incredibly busy getting setup and we have struggled to keep up with the demand. This has meant things have slipped through the net, like getting a dedicated phone line and a CRM system to manage customer communications. So I can only apologise for the both the delay and the terrible communication, but we have and are addressing these as we continue.

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