The website was simple and easy to navigate. The package shipped quickly with the tracking number. The Maileg Rhino was beautifully packaged and arrived in excellent condition. Overall great service,... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Cards -Great Free sample of Gorse - Great. Trying to speak to someone about buying Gorse for Christmas presents - Rubbish ! I have left 2 voicemail messages for someone to call me back about it... Ver más
La empresa ha respondido
Ordered a small branded. Slightly cheaper than elsewhere and used an introductory offer code which negated the delivery charge (which would have been relatively high for such a small light item). Disp... Ver más
La empresa ha respondido
Love every touch point, the whole brand experience was a reason why I chose to purchase from you. I’m going to take some of your cues into my own business as you are just too good :-)
Información sobre la empresa
- Boutique
- Proveedor de productos de belleza
- Tienda de decoración e interiorismo
- Tienda de accesorios de moda
- Tienda de muebles
- Tienda de tarjetas de felicitación
Escrito por la empresa
Hold sells quality, considered products for simple, everyday living. We invite you to discover authentic, inspirational products which are classic in design have a story, history and provenance and enhanced by the passing of time. Located in the historic Laines district of Brighton, Hold is a modern day version that would have existed on these streets over 100 years ago: a store anchored in quality and impeccable service - and let's face it, some things are better unchanged. Hold - closer to the heart.
Información de contacto
14 Bond Street, BN11RD, Brighton, Reino Unido
- 0333 123 0101
- hello@hold.shop
- www.holdbrighton.com
Great service!
The website was simple and easy to navigate. The package shipped quickly with the tracking number. The Maileg Rhino was beautifully packaged and arrived in excellent condition. Overall great service, I will definitely use Hold again!
5 de octubre de 2023
Love every touch point
Love every touch point, the whole brand experience was a reason why I chose to purchase from you. I’m going to take some of your cues into my own business as you are just too good :-)
28 de septiembre de 2023
No sign of my purchase
No sign of my purchase. Can’t contact shop or customer services
24 de agosto de 2023
Respuesta de HOLD
Hi Marcella, we’re really sorry to hear your order hasn’t arrived. Please be assured the team are working on disputing your missing parcel and are hoping to resolve this as quickly as possible. Best, HOLD
5* service thank you
I ordered… and had no idea how quickly it would arrive. I absolutely love my new clock. Thank you :)
13 de agosto de 2023
Respuesta de HOLD
Thank you for taking the time to leave us a review, we're always glad to hear from happy customers! Best wishes, HOLD
The website said the scarf was made of…
The website said the scarf was made of cashmere, upon receiving it I found out it was lambswool and not cashmere.
18 de agosto de 2023
Respuesta de HOLD
Hi there- thank you for bringing this to our attention, we sincerely apologise for the misinformation on our site. Our store manager will be in touch to help resolve this issue. All the best, HOLD
Very quick service and the packaging…
Very quick service and the packaging was lovely. Even got a free birthday card with my order which was great as it saved me from going to the shop. I'm very happy with my order, thank you.
11 de agosto de 2023
Opinión espontánea
Respuesta de HOLD
Thank you for taking the time to leave us a review, we really appreciate your kind feedback! Best wishes, HOLD
Love this store
Love this store. The staff are so friendly and helpful. Gorgeous hand picked items, they make perfect gifts!
20 de julio de 2023
Respuesta de HOLD
Thank you for taking the time to leave us a review, we really appreciate your kind feedback! Best wishes, HOLD
great service
19 de julio de 2023
Opinión espontánea
Respuesta de HOLD
Thank you for the feedback, we really appreciate it! Best wishes, HOLD
Great service
Fast delivery, items as described and well packaged, little extras in the delivery were a nice touch. I would definitely purchase from here again
22 de junio de 2023
Respuesta de HOLD
Thank you for taking the time to leave us a review, we really appreciate your kind feedback! Best wishes, HOLD
Swift service
Ordered a small branded. Slightly cheaper than elsewhere and used an introductory offer code which negated the delivery charge (which would have been relatively high for such a small light item). Dispatched and arrived rapidly. Great service but maybe have a lower delivery charge for small items, as this would deter me from ordering in future.
5 de junio de 2023
Opinión espontánea
Respuesta de HOLD
Thank you for taking the time to leave us a review, we really appreciate the feedback! We'll be sure to review our shipping costs to make sure we can offer the best rates. Best wishes, HOLD
Item was sent promptly, well…
Item was sent promptly and well packaged. With a nice personal touch.
20 de mayo de 2023
Respuesta de HOLD
Thank you for your review, we really appreciate your feedback! Best wishes, HOLD
Helpful staff
6 de mayo de 2023
Respuesta de HOLD
Thank you for the feedback, we really appreciate it! Best wishes, HOLD
Easy to order and quick delivery
Easy to order and quick delivery. Nice packaging too
27 de abril de 2023
Respuesta de HOLD
Thank you for your review, we really appreciate your feedback! Best wishes, HOLD
Beautifully packaged and swiftly…
Beautifully packaged and swiftly arrived in tip top condition. Highly recommended
9 de mayo de 2023
Opinión espontánea
Respuesta de HOLD
Thank you for your review, we really appreciate your feedback! Best wishes, HOLD
Amazing store - amazing product
Staff are helpful, products speak for themselves. Sustainable and ethical contemporary store.
8 de mayo de 2023
Respuesta de HOLD
Thank you for your review, we really appreciate your kind words! Best wishes, HOLD
My order was quickly and efficiently…
My order was quickly and efficiently dealt with and I received the items in perfect condition extremely promptly.
20 de abril de 2023
Respuesta de HOLD
Thank you for your review, we really appreciate your feedback! Best wishes, HOLD
Got some lovely things in the shop and…
Got some lovely things in the shop and on line experience was great. Ordered 2 x leather notebook covers as i loved them so much, and a leather keyring. Very well made. Comms with the shop excellent and very professional. I will be back I'm sure.
19 de abril de 2023
Respuesta de HOLD
Thank you for taking the time to leave us a review, we really appreciate your kind feedback! Best wishes, HOLD
Respuesta de HOLD
Thank you for your kind words, we really appreciate the feedback. Best wishes, HOLD
Prompt delivery
Prompt delivery, order arrived quickly and well wrapped... my favourite chocolate snack, sooo morerish... I'm going to introduce various members of my family to these this Easter... not the right shape for Easter eggs, but also no palm oil which I'm trying to avoid...
26 de marzo de 2023
Respuesta de HOLD
Thank you for leaving us a review; we're glad we could help you get your chocolate fix! Best wishes, HOLD
Items were securely packed and arrived…
Items were securely packed and arrived safely. Inclusion of little notes of appreciation contributed to a great customer experience.
25 de marzo de 2023
Respuesta de HOLD
Thank you for your feedback, we're glad to hear it! Best wishes, HOLD
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.