Lots of information on website. Decided on the big one, only two of us but lots of veg and fruit peelings, also a big garden for grass cuttings and twigs. Ordering and delivery were faultless.
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Consulta las opiniones de los clientes
Good products . Not the cheapest , but with no moving parts (lid connection excepted) if looked after should last for a very long time . There is also a wealth of advice available from the company and... Ver más
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Very happy with everything so far. Only problem was the instruction booklet that came with it - it looked like it had got wet and the pages were all stuck together. When I emailed I was originally s... Ver más
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Everything arrived as expected, either on the same day, or possibly one day apart (I can't remember!). The instructions were easy to follow and installation went smoothly. The composter looks very sma... Ver más
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Información sobre la empresa
Escrito por la empresa
HOTBIN is passionate about composting and getting more people to do it! With the HOTBIN range of hot composters more types of waste can be recycled more quickly into rich, peat-free compost. Reaching 40-60c, HOTBIN uses hot composting methods to help to recycle more types of home and garden waste into compost and reduce the amount of waste sent to landfill. No turning or tumbling required. Designed and made in the UK.
HOTBIN Brand Promise
Escrito por la empresa
- We're committed to support you
- At HOTBIN, our promise is simple: if you have enough waste, there is no reason you cannot successfully hot compost with HOTBIN. We’re not just selling you a bin, we’re here to help you turn food and garden waste into rich, usable compost, confidently and consistently. Our dedicated customer support line is available 5 days a week, ready to guide you through every stage, from first setup and getting the temperature up, to troubleshooting and fine-tuning your routine. Whether you’re a complete beginner or an experienced composter, we’ll support you with clear, practical advice until you are satisfied you are up and running. If you ever feel stuck, unsure, or just want reassurance that you’re on the right track, please call our free phone number 0808 168 8499. With HOTBIN, you’re not on your own we’re here to help.
Información de contacto
Spennymoor, Reino Unido
- 08081688499
- help@hotbincomposting.com
- www.hotbincomposting.com
4,7
Excelente
892 opiniones
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Respuesta de HOTBIN Composting
That’s exactly the kind of experience we hope for all our customers. Thanks for taking the time to share.
Took a while to get going but pleased overall
I got the Hotbin Mini last year in August for the balcony of my flat. It took a while to get it up to the right temperature to start hot composting, I think because I didn't have enough material to put in it just from my household of 2. This caused a minor problem for the first few months as the bin attracted fruit flies while it was under temperature. Now our neighbour also brings round his kitchen waste and with a bit more material and aerating the bin regularly it's been much easier to get it working. It's produced a couple of batches of compost and is working well. I find it often seems to be a bit below 40 degrees but still seems to be composting. I'd recommend getting some extra cam straps for the hatch as it easily bulges with just one.
30 de marzo de 2026
Respuesta de HOTBIN Composting
This is really useful feedback, thank you for sharing your “real life” experience.
You’re absolutely right that HOTBIN works best when it has enough regular material going in, and a smaller household can take a little longer to build that active volume. Great solution getting your neighbour involved, community composting on a balcony is impressive!
Glad to hear it’s now producing compost and working well overall. And thank you for the note on the hatch straps too, we’ll pass that feedback on.
Delivered on time
Delivered on time, easy to set up and use. We are already getting liquid fertilizer from it!
Well done guys
10 de junio de 2026
Respuesta de HOTBIN Composting
That’s all brilliant to hear thanks for sharing this with us; already producing liquid feed, sounds like you are off to a very strong start!
Quick efficient service
26 de mayo de 2026
Respuesta de HOTBIN Composting
Good to hear, thanks for the review! 👍
Thoroughly enjoying the experience 🌟…
Thoroughly enjoying the experience 🌟 the guidance has been amazing during the setup and get the bin working- clear instructions, measured and up to the point information, supportive online team on all practical queries.
The Hotbin is of great design and purpose - it’s a joy to recycle and contribute towards the environmental health. The experience has taught us to be mindful of using food efficiently and produce no waste.
8 de mayo de 2026
Respuesta de HOTBIN Composting
This review made our day.
Fab to hear the guidance helped you feel supported while getting started, especially with something that can feel a bit new at first. We’re so pleased the clear instructions and practical support made the setup feel manageable.
Loved what you said about becoming more mindful with food waste. That’s one of the most rewarding parts of HOTBIN: seeing everyday scraps turn into something useful, and feeling like you’re making a small but meaningful difference!
The helpful I structions and follow up…
The helpful I structions and follow up email
5 de junio de 2026
Respuesta de HOTBIN Composting
Thanks for the review, glad the instructions and follow-up email helped. Customer Service are available 5 days a week if you have any questions.
Quality product
Quick delivery and good instructions. Nice quality product. Not set it up yet, my fault not theirs so can’t comment on the effectiveness as a composter yet.
22 de mayo de 2026
Respuesta de HOTBIN Composting
Thanks for the feedback, quick delivery, clear instructions and quality product is a good start!
No judgement on the “not set up yet” part. Life, weather and cups of tea do have a habit of getting in the way. 😉
When you’re ready, we hope your HOTBIN gets cooking well.
Chelsea Flower Show Hotbin stand
I visited The Hotbin stand at the Chelsea Flower Show and I was reminded that I needed more wood chippings as my very busy worms were not altogether happy with a rather boggy compost they were living in!! I do believe that they are happier now. Very important to have happy worms. The Hotbin concept is such a good way to make compost in a small London garden and it's easy to maintain. That is all important to an Octogenrian albeit a sprightly one! Thank you!
22 de mayo de 2026
Respuesta de HOTBIN Composting
Love this review - happy worms, happy life!
Thank you for visiting us at Chelsea and for such a lovely note. Glad the wood chippings have helped restore harmony in the HOTBIN, try adding a few handfuls of shredded paper if you have any - this can help reduce bogginess further if necessary. Great to hear it’s working well in your small London garden.
Respuesta de HOTBIN Composting
Prompt Composting Too! 😉
Glad the service was speedy and that the website and advice was useful!
Ordered hotbin and it was delivered…
Ordered hotbin and it was delivered very quickly well packaged and with the instructions enclosed was easy to set up.
1 de junio de 2026
Respuesta de HOTBIN Composting
Thanks for the review and happy hot composting!
Great customer service team
I bought the hotbin online after the Chelsea Flower Show and it was delivered quickly as promised. Sadly, the product itself was not right for me and I have now returned it. Customer service was good although I had pay £40 for the delivery/collection. All round, service was very good. Thank you.
3 de junio de 2026
Respuesta de HOTBIN Composting
Thank you for the kind review and for visiting us at Chelsea. Sorry HOTBIN wasn’t quite the right fit for you in the end. We’re really pleased to hear that your all round experience of our customer service was positive!
Replacement product replaced and…
Replacement product replaced and quickly received
1 de junio de 2026
Respuesta de HOTBIN Composting
Glad we could get the replacement sorted and out to you quickly. Hope everything’s now up and running as it should be!
Easy to use website
Easy to use website. Choosing the bin we wanted was easy and delivery was quick.
2 de junio de 2026
Respuesta de HOTBIN Composting
Thanks for the review, glad choosing the right HOTBIN was straightforward and everything arrived quickly. Hope you’re up and composting in no time!
very satisfied with the HOTBIN
2 de junio de 2026
Respuesta de HOTBIN Composting
That’s music to our compost-loving ears. Thanks for sharing!
Respuesta de HOTBIN Composting
Thanks for the review, lovely to hear the your HOTBIN has proved easy to use and is happily composting away. 👍
Respuesta de HOTBIN Composting
Always good when everything goes exactly to plan, thanks for letting us know! 🙂
Able to find part so easily and…
Able to find part so easily and delivery so prompt
29 de mayo de 2026
Respuesta de HOTBIN Composting
Our range of spare parts is perfect if you need a quick and easy fix to keep the HOTBIN doing its thing for years to come. Thanks for the review glad you found the part you needed.
The hot bin arrival and installation …
The hot bin arrived in good condition and within the anticipated time. I found it straight forward to install as this was my second bin and a simple construction
20 de mayo de 2026
Respuesta de HOTBIN Composting
HOTBIN number two, huge proof that you are happy with the results. Thanks for the review. Happy composting!
Good service for spare part.
Easy to order the part I needed, easy to make payment, delivery time excellent and product fitted perfectly.
28 de mayo de 2026
Respuesta de HOTBIN Composting
Great to hear the spare part did the trick an the whole process was no-fuss!
Respuesta de HOTBIN Composting
Glad everything arrived as and when expected.
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