Cotton Tote Bags with a Logo. The website is user friendly and easy to use. Super fast with the Visual sent to my inbox, and also that it gave me different options. Clear, uncomplicated instructions... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Amazing customer service from start to finish! The team were so helpful, patient and easy to communicate with, even when I changed my design multiple times. They were always happy to help and made the... Ver más
La empresa ha respondido
Really pleased with my experience. I made numerous changes and they were patient with me. My only comment is if they had listed choice of colours, it would have been easier. I am looking forward to... Ver más
La empresa ha respondido
Just placed an order for branded workwear for our team and the process so far has been excellent. The Visual Proof tool let us see exactly how our logo would look on the garments before paying, which... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At hotline.co.uk, we make it easy for businesses to order branded promotional products and custom merchandise online. From printed pens and tote bags to branded clothing, drinkware and event giveaways, everything we offer is designed to be simple to buy and easy to reorder. We do things a little differently to traditional promotional merchandise suppliers. Instead of long email chains, quotes and uncertainty, you can see your logo on a product before you buy with our free 20 minute Visual Proof™. This gives you a clear, accurate preview so you know exactly what your branded merchandise will look like before placing an order and paying. Our website is built for straightforward online ordering, with clear pricing, fast turnaround times and no hidden steps. You can request a visual, make changes quickly with our team of expert in-house designers and place your order in just a few clicks. Once ordered, everything is tracked in your account, making repeat orders simple and efficient. Behind the scenes, every design is checked by our experienced studio team to ensure your logo looks its best on the chosen product. Our UK based customer support team is always on hand if you need help at any stage. We work with businesses of all sizes across the UK, helping them create high quality promotional products for events, marketing campaigns, staff onboarding and everyday brand awareness. Whether you are ordering branded pens, printed tote bags or custom clothing, our focus is on making the whole process smooth, fast and reliable from start to finish.
Why choose hotline.co.uk?
Escrito por la empresa
- See it before you buy
- With our free 20 minute Visual Proof™, you can see your logo on the product before you place an order. No guesswork, no long email chains. Just a clear, accurate preview so you know exactly what your branded merchandise will look like.
- Effortless online ordering
- Our website is built to make ordering promotional products straightforward. Clear pricing, fast turnaround times and everything managed in your online account. You can request a visual, make changes and place your order in just a few clicks.
- Quality you can rely on
- From first proof to final delivery, everything is handled with care. Our in house team ensures your design looks right and your branded products arrive exactly as expected, on time and ready to use.
Our Be Sure Guarantee
Order with confidence
Every order is backed by our 'Be Sure Guarantee'.
Your branded merchandise will arrive exactly as approved in your Visual Proof™. If it doesn’t, we’ll replace or refund your order.
We’ll also deliver on or before your agreed deadline, so your products arrive when you need them.
With our Price Match Promise, you can be confident you’re getting great value without compromising on quality. If you find the same product cheaper elsewhere before you order, we’ll match the price.
Información de contacto
Copper Beech House, Ringwood Road, Bransgore, BH23 8AD, Christchurch, Reino Unido
- team@hotline.co.uk
- www.hotline.co.uk
4,8
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de hotline.co.uk
Hi,
Thank you for taking the time to leave us a 5-star review. We're so pleased to hear that your first experience with us was a positive one and that you were happy with our swift response.
We hope you're enjoying your Curvy PLUS Pens, and we'd love the opportunity to help with any future promotional merchandise you need.
Kind regards
John
Customer Support
Great product and came quicker than …
Great product and came quicker than expected, very happy
8 de julio de 2026
Respuesta de hotline.co.uk
Hi,
Thank you for your fantastic 5-star review! We're so pleased to hear you were happy with the product and that it arrived even sooner than expected. It's great to know everything exceeded your expectations. We really appreciate your feedback and look forward to helping with your next order.
Kind regards,
Lucy
Customer Support
Products are great
Products are great - the let down being the UPS delivery which failed to actual find us!
17 de junio de 2026
Respuesta de hotline.co.uk
Hi Helen,
Thank you for taking the time to leave us a review. We're really pleased to hear you were happy with the silicone ad loop keyrings, but we're sorry to hear UPS let the delivery experience down by struggling to locate your address. While we rely on trusted courier partners, we know that reflects on the overall experience, and we appreciate your feedback. We hope the keyrings have been well received, and we'd love the opportunity to help with your next order.
Kind regards,
John
Customer Support
Timely Delivery and Professional Service
Goods were delivered on time and with a professional quality. I will definitely be placing a future order.
26 de mayo de 2026
Respuesta de hotline.co.uk
Hi,
Thanks for coming back to us for another order! We're really pleased to hear everything arrived on time and met your expectations for quality. It means a lot to know you've had another positive experience with us, and we appreciate your continued trust. We look forward to helping with your next order when the time comes.
Kind regards,
John
Customer Support
Respuesta de hotline.co.uk
Hi Richard,
Thank you for your 5 star review!
We're so pleased to hear you found our sample service fast and super reliable. We know how important it is to see a product before placing an order, so it's great to hear we delivered a smooth experience. We really appreciate your feedback and hope to help with your full order when you're ready.
Kind regards,
Lucy Hayman
Customer Support
Respuesta de hotline.co.uk
Hi Tracy,
Thanks for choosing Hotline for your first order and for taking the time to leave such a great review. It's fantastic to hear you found the service efficient, fast and responsive, and that you were pleased with the quality of your order. We really appreciate your feedback and are so glad we could make a great first impression.
Kind regards,
Lucy
Customer Support
Easy to order
Easy to order. Graphics team played around with my image to get the best out of it. Visual previews are great.
13 de julio de 2026
Respuesta de hotline.co.uk
Hi Graham,
Thanks for taking the time to leave us a 5 star review.
It's great to hear you found the ordering process easy and that our graphics team were able to get the very best from your artwork. We're also pleased the visual previews helped you see exactly how your design would look before production.
We really appreciate your feedback and hope to work with you again on your next promotional products order.
Kind regards,
Lucy
Customer Support
Good Choice and easy to see what you…
Good Choice and easy to see what you product will look like.
13 de julio de 2026
Respuesta de hotline.co.uk
Hi Karen,
Thanks for taking the time to leave us a review. We're glad to hear you found it easy to browse our range of Juco Shoppers and that the artwork preview helped you get a clear idea of how the finished product would look before ordering. It's great to know those parts of the process worked well for you. We appreciate your feedback and hope to have the opportunity to help with your next promotional merchandise order.
Kind regards
John
Customer Support
my favourite place to order from
Ordered from them for a few years now and really love the way they do mock ups so quickly and good to deal with - excellent competitive prices
21 de junio de 2026
Respuesta de hotline.co.uk
Hi,
Thank you so much for your fantastic review and for choosing to order with us over the years. It really means a lot to hear that we've become your favourite place to order from.
We're so pleased that our fast artwork mock-ups, competitive pricing and friendly service have made such a positive impression. We always aim to make the ordering process as straightforward as possible, so it's great to know that's been your experience.
Thanks again for your continued support. We look forward to helping with your next order!
Kind regards
Lucy
Customer Support
Respuesta de hotline.co.uk
Hi,
Thank you for your fantastic 5-star review!
It's great to hear you were happy with the service, the quick turnaround, and the quality of your Premium Drawstring Bags. We really appreciate you taking the time to share your experience, and we hope to work with you again on your next promotional merchandise order.
Kind regards,
John Morrey
Customer Support
Would HIGHLY recommend for corporate events
From ordering to design and receiving the items was simply flawless - no issues. The products arrived and the quality was surprising - excellent, would highly recommend and will be ordering again in the future.
18 de junio de 2026
Respuesta de hotline.co.uk
Hi Louise,
Thank you for your fantastic review! It's great to hear that everything from ordering and design through to delivery went so smoothly. We're especially pleased that the quality exceeded your expectations and that the products were a success for your corporate event.
We really appreciate your recommendation and look forward to helping with your next order. Thanks again for choosing Hotline!
Kind regards,
Lucy Hayman
Customer Support
Great customer service and quick on…
Great customer service and quick on delivery. Product exactly as the proof.
18 de junio de 2026
Respuesta de hotline.co.uk
Hi Maria,
Thank you for taking the time to leave us a 5 star review! It's fantastic to hear that you were happy with our customer service and the quick delivery. We're so pleased the finished product matched the proof exactly, as we know how important it is to get the final result just right.
We really appreciate your feedback and hope we can help with your next branded merchandise order.
Kind regards,
Lucy Hayman
Customer Support
Great cap's
16 de junio de 2026
Respuesta de hotline.co.uk
Hi,
Thank you for taking the time to leave us a 5-star review! We're so pleased to hear you're happy with your Budget Promo Baseball Caps. We hope they make a great impression for your brand.
Thanks again for choosing Hotline, and we look forward to helping with your next order.
Kind regards,
Lucy Hayman
Customer Support
Quick, reliable delivery on bespoke items
What seemed impossible was possible with Hotline. I managed to get 60 embroidered baseball caps delivered in a week and just in time for my event.
17 de junio de 2026
Respuesta de hotline.co.uk
Hi,
Thanks so much for your review, Lisa! We're really pleased we could help make what seemed impossible possible. We know how important it is to have everything ready for an event, so we're glad we could get your 60 embroidered baseball caps delivered in time. We hope they were a big hit, and we'd love to help with any future events or branded merchandise you need.
Kind regards,
Lucy Hayman
Customer Support
The bookmarks are exactly as the visual
The bookmarks are exactly as was shown on the visual that we agreed on. We absolutely love all of the different colours that these have been produced in.
16 de junio de 2026
Respuesta de hotline.co.uk
Hi Tracy,
Thank you for your wonderful 5-star review! It's fantastic to hear that your Showstopper Bookmarks arrived exactly as shown on the approved visual and that you're so happy with the finished result. The assorted colours really do make them stand out, so we're delighted they were just what you were hoping for.
We really appreciate you taking the time to share your feedback and hope to work with you again on another project in the future.
Kind regards,
John Morrey
Customer Support
Everything good
Competitive prices, straightforward ordering service, and prompt delivery.
13 de junio de 2026
Respuesta de hotline.co.uk
Hi Steve,
Thank you for your 5-star review. It's great to hear that everything went smoothly, from finding competitive prices to placing your order and receiving your Enterprise Metal Pens so quickly.
We really appreciate you choosing Hotline and taking the time to share your experience. We hope the pens are a real hit, and we'd be happy to help with anything you need in the future.
Kind regards,
Lucy Hayman
Customer Support
Respuesta de hotline.co.uk
Hi John,
Thank you for coming back to us for another order. It's great to know that the speed of our service and the support from our team made such a positive impression. We really value your continued custom and hope to be part of many more successful projects in the future.
Kind regards,
Lucy Hayman
Customer Support
quick service and great quality of the…
quick service and great quality of the bespoke products we ordered
11 de junio de 2026
Respuesta de hotline.co.uk
Hi,
Thanks for taking the time to leave us a 5-star review, Dan!
It's great to hear you were happy with both the speed of our service and the quality of your bespoke products. We really appreciate your feedback and are pleased we could deliver exactly what you were looking for. Thanks again for choosing Hotline!
Kind regards,
John Morrey
Customer Support
Respuesta de hotline.co.uk
Hi Steve,
Thank you for taking the time to leave us a 5-star review. It's great to hear you found the ordering process so simple and the website easy to use. We're also pleased our team was there to help whenever you needed it.
We really appreciate your feedback and look forward to helping you with your next order.
Kind regards,
Lucy Hayman
Customer Support
The ordering experience was very good
The ordering experience was very good, it was great to see my design on the item before hand it really helped make a decision .
30 de junio de 2026
Respuesta de hotline.co.uk
Hi,
Thank you for your fantastic review! It's great to know the ordering process worked well for you. Being able to preview your design on the product can make all the difference, so it's brilliant to hear it helped you choose with confidence.
We appreciate you choosing Hotline and hope your finished items are exactly what you were looking for. Thanks again for your support!
Kind regards,
John Morrey
Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.