Houseology.com Opiniones 

280
•
TrustScore: 1.5 sobre 5

1,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Partner ordered lights to use in house Christmas display over 6 weeks ago, there has been so sign of the lights showing up and when we have contacted the company via email and fb there has been no res... Ver más

Valorada con 1 estrellas sobre 5

Different owners same shabby culture The new guys reached out to us as we previously had a trade account. Having lost money at the collapse and having experienced the worst service and product qua... Ver más

Valorada con 1 estrellas sobre 5

Shocking customer service, never got my order despite repeated emails saying otherwise. Then after four weeks and still waiting to get my money back after repeated emails and calls, no apology or anyt... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I purchased a rug which as most rugs do when new, shed. However several weeks later after vacuuming twice sometimes more times a day it still sheds.... a lot, covering clothes, other furniture within... Ver más

Información sobre la empresa

  1. Tienda de muebles

Información proporcionada por diversas fuentes externas

With everything from designer lighting, furniture and home accessories to cookware and outdoor furnishings, Houseology’s wide collections are curated by a team of professional designers in order to inspire you to create your dream home. As well as thousands of products from over 200 designer brands, the Houseology 'Masterclass' also offers a wealth of interior inspiration, professional advice and design know-how to make sure you have all the knowledge and information you need to make design decisions with confidence. From buying guides to designer interviews, 'Masterclass' is your go-to destination for all things interiors.


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

280 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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1,3

Todas las opiniones

(280)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Product wasn’t delivered

Partner ordered lights to use in house Christmas display over 6 weeks ago, there has been so sign of the lights showing up and when we have contacted the company via email and fb there has been no response

20 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No customer service

Ordered 2 lampshades, both arrived badly stained and defected. Reported 2 weeks ago
and chased twice - still no response. They do not care about you or your money. Will not be using this company again.

15 de agosto de 2022
Valorada con 1 estrellas sobre 5

Customer Service extremely unhelpful

Customer Service was extremely unhelpful. They sent out half of my order then realised they couldn't complete the full order. I tried returning the items for weeks but they wouldn't help when the item was stuck in a depot. Told me it was my issue to return the items when it was their original issue of an incomplete order. They took weeks to respond to emails and on the phone wouldn't accept any responsibility or even help by reaching out to their own courier service. This was a really negative experience all around that dragged on for months. Would not recommend dealing with them.

7 de diciembre de 2021
Valorada con 3 estrellas sobre 5

Not Still waiting

Update: received an email saying product has been sent and the proposed day for delivery. The product arrived on that date. Great. Not yet opened it. Will update again tomorrow. Upgrading to three stars for delivery information update and delivery.

Original review: Still waiting. No information on my order other than an email letting me know that they will email again when they will dispatch. Nothing so far on that front. But they have chased many times for a review. I would have waited for the product before reviewing, but happy to oblige given the chasers. In the context, one star so far as being asked for reviews rather than being provided with updates on my order is not helpful.

3 de octubre de 2021
Valorada con 5 estrellas sobre 5

5 STARS for the fast delivery

5 STARS for the fast delivery. My table lamp arrived without any scratches. Thnaks for taking great care.

9 de agosto de 2021
Opinión espontánea
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Respuesta de Houseology.com

Hi Nancy

HI Alex

Thank you for taking time to leave us a review we do appreciate it.
If there is anything else we can help you with please dont hesitate to contact us.

Many Thanks
Michelle

Valorada con 5 estrellas sobre 5

I had a small problem with a item I…

I had a small problem with a item I bought .I phoned and Gale was fantastic and helped sort it out I would buy from them again.

28 de julio de 2021
Opinión espontánea
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Respuesta de Houseology.com

HI Alex

Thank you for taking time to leave us a review we do appreciate it.
If there is anything else we can help you with please dont hesitate to contact us.

Many Thanks
Michelle

Valorada con 5 estrellas sobre 5

Eye catching visual display and unique…

Eye catching visual display and unique designs. Luxurious ambiance. Would definitely recommend it to my family and friends

14 de julio de 2021
Opinión espontánea
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Respuesta de Houseology.com

HI Michael

Thank you for taking time to leave us a review we do appreciate it.
If there is anything else we can help you with please dont hesitate to contact us.

Many Thanks
Michelle

Valorada con 2 estrellas sobre 5

The item was out of stock and discontinued

The item advertised on the website was both out of stock and discontinued. The refund came through quickly but it should never have been shown as available

11 de julio de 2021
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Respuesta de Houseology.com

Hi Phil

Thank you for your review we have taken your comments on board and will always try to ensure our stock feeds are accurate. I am sorry on this occasion we fell short of this.

Enjoy the rest of your day.

Many Thanks
Michelle

Valorada con 5 estrellas sobre 5

Really good quality and fast delivery

Really good quality and fast delivery! Really easy to shop and delivery guys were really helpful as well. Really good for that expensive thing in the house that gets people looking. Great service overall

5 de mayo de 2021
Opinión espontánea
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Respuesta de Houseology.com

Hi Kanan

Thank you for taking time to leave us a review we do appreciate it.
If there is anything else we can help you with please dont hesitate to contact us.

Many Thanks
Michelle

Valorada con 5 estrellas sobre 5

Modern,classy, sophisticated

Modern, classy, sophisticated - for those who like to make a striking effect with their interior design. Lots of shiny metal and opulent colours.

24 de marzo de 2021
Opinión espontánea
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Respuesta de Houseology.com

Hi GA

Thank you for taking time to leave us a review we do appreciate it.
If there is anything else we can help you with please dont hesitate to contact us.

Many Thanks
Michelle

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Highly recommend!

23 de febrero de 2021
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Respuesta de Houseology.com

Hi Matt

Thank you for taking time to leave us a review we do appreciate it.
If there is anything else we can help you with please dont hesitate to contact us.

Many Thanks
Michelle

Valorada con 1 estrellas sobre 5

Shaun Smith

Shaun Smith, I have sent 3 emails following up on my order, I have not had a reply, and no idea when my order will arrive.

20 de febrero de 2021
Valorada con 5 estrellas sobre 5

Nice furniture

I was looking for a pair of bedside tables and found that Houseology ones are really nice and different from others. Will be considering a purchase. Their website is easy to navigate and sleek looking.

8 de febrero de 2021
Opinión espontánea
Logotipo de Houseology.com

Respuesta de Houseology.com

Hi Enhtuul

Thank you for taking time to leave us a review we do appreciate it.
If there is anything else we can help you with please dont hesitate to contact us.

Many Thanks
Michelle

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