Jake and his team are very knowledgeable and helpful. They helped with everything we needed and a fast service with showing us the CAD drawing within 10 minutes of deciding what we wanted. Can’t thank... Ver más
La empresa ha respondido

Unit B1, Youngs Industrial Estate, Paices Hill, RG7 4PW Aldermaston, South East, GB
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Jake and his team are very knowledgeable and helpful. They helped with everything we needed and a fast service with showing us the CAD drawing within 10 minutes of deciding what we wanted. Can’t thank... Ver más
La empresa ha respondido
From design to delivery, i can't fault them. Very helpful and worked around me for design visit and delivery of kitchen.
La empresa ha respondido
Came in today to the Howdens at aldermaston to get some advice on swapping the fronts on my kitchen spoke to a chap on the counter and he gave me the best advice and was very knowledgable of the produ... Ver más
La empresa ha respondido
Designing and buying a kitchen was proving to be a challenge until we visited Howdens in Aldermaston. They have made the whole process an enjoyable experience, professional and caring about ensuring w... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Unit B1, Youngs Industrial Estate, Paices Hill, RG7 4PW, Aldermaston, South East, Reino Unido
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From design to delivery, i can't fault them.
Very helpful and worked around me for design visit and delivery of kitchen.

Respuesta de Howdens - Aldermaston
Jake and his team are very knowledgeable and helpful. They helped with everything we needed and a fast service with showing us the CAD drawing within 10 minutes of deciding what we wanted. Can’t thank the team at Howdens enough.

Respuesta de Howdens - Aldermaston
At this time of visit I was looking at the flooring in the warehouse when there was music being played with Explicit and vulgar language. I was shocked that such language was blaring out loud in a place that customers attend. I ended up leaving without purchase.

Respuesta de Howdens - Aldermaston
The quality of the units is good, so I won't go lower than this. But.
The customer service has been appalling. Was promised calls back from managers multiple times but never heard from them.
We had errors with our design, the products delivered, our worktop was missold. Couldn't seem to decide if they were a "trade only" organisation and couldn't speak to me, or "customer facing" and couldn't speak to my fitter.
When I spoke to our designer about the issues she was rude and dismissive and on a number of occasions outright lied about the errors. They had opportunities to make this right (we understand mistakes happen but the way we were talked to was atrocious). They made an upgrade to our worktop as it was the only way to make the design they provided work, and then tried to tell us that the worktop upgrade was our discount for the inconvenience.
Steer clear. Made what should have been a really lovely home transformation into a very stressful experience and we are left with incorrect products.
Would love to actually see the complaints procedure because my complaint was dealt with in a totally unacceptable manner.

Respuesta de Howdens - Aldermaston

Respuesta de Howdens - Aldermaston
Sorted me out with a kitchen sink to replace an old one that was imperial (inches) with a metric one.
My customer was very happy to see the back of their cracked and leaking sink and have a shiny S/Steel one

Respuesta de Howdens - Aldermaston
Very well informed, they were very clear on the information provided

Respuesta de Howdens - Aldermaston
Very friendly and helpful
Great Knowledge on all products
Very good customer service
5⭐️

Respuesta de Howdens - Aldermaston
Designing and buying a kitchen was proving to be a challenge until we visited Howdens in Aldermaston. They have made the whole process an enjoyable experience, professional and caring about ensuring we got the kitchen we actually wanted. As with all of these things we had one slight hiccup which was dealt with excellently. Overall a top rate service from design to delivery. Highly recommended.

Respuesta de Howdens - Aldermaston
Came in today to the Howdens at aldermaston to get some advice on swapping the fronts on my kitchen spoke to a chap on the counter and he gave me the best advice and was very knowledgable of the products. I even had a fresh coffee made for me while we was having chat by a lovely lady in the depot now that’s what I call customer service everyone was very polite and said hello making me feel very welcome. I will be back to sort out my internal doors very soon.

Respuesta de Howdens - Aldermaston
Broke promise of delivery date coming a week after order rather than 4 days as promised. Bought same product in September which was dearer than quote. When re ordered they put up the price by 16% .
Depot say the can’t do anything. Know not to trust them in future

Respuesta de Howdens - Aldermaston
Accurate help ordering, stock availability at short notice.

Respuesta de Howdens - Aldermaston
Quickly popped in this morning to see what they had on offer, in other words buy some stuff I don't need but happy to buy. Great service as always and some great products to fill the van for that I wish I had that on the van job.... oooo I already do thanks to howdens

Respuesta de Howdens - Aldermaston
I have just reopened my account at aldmaston branch all the staff very happy helpful and nothing is a problem
Really to see team of young people just doing a great job

Respuesta de Howdens - Aldermaston

Respuesta de Howdens - Aldermaston
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