Recently purchased a kitchen and appliances from Howdens, Andover. Would DEFINITELY recommend. The designer, Emma, was fantastic, and really understands how a kitchen is used, rather than just how to... Ver más
La empresa ha respondido

Unit 9, Anton Business Park, Anton Mill Road, SP10 2NJ Hampshire, South West, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Recently purchased a kitchen and appliances from Howdens, Andover. Would DEFINITELY recommend. The designer, Emma, was fantastic, and really understands how a kitchen is used, rather than just how to... Ver más
La empresa ha respondido
Myself and my partner experienced the most helpful staff at the Andover branch. Sean was very knowledgeable and helped us choose the correct doors and all the fixtures needed. He also very kindly arra... Ver más
La empresa ha respondido
Sean on the front desk in the Andover branch is an asset to you. He knows the product range extremely well & it amazing to deal with. Also jon on the front desk & alex(manager) are on point. Good p... Ver más
La empresa ha respondido
HOWDENS ANDOVER. From the 1st CAD design to installation was so easy. Freddie designed the kitchen we needed with no pressure sale. We had quotes from two other companys that didn't compare. So, so ha... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Unit 9, Anton Business Park, Anton Mill Road, SP10 2NJ, Hampshire, South West, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Alex and the team are always helpful, informative and have excellent product information. Always provide an excellent service. Never had an issue.
Keep it up.

Respuesta de Howdens - Andover
Absolutely fantastic branch and employees.
Went above and beyond to help us to make sure that all our needs were met.
Would highly recommend this store!
Special thanks to Alex for all his help.

Respuesta de Howdens - Andover
Been using Andover for a number of years now, top notch service and can’t fault any staff there - but the upstairs room has some really offensive music playing: I don’t mind music like that, but in a place of work and professionalism - not acceptable. Think I’ll send my customers elsewhere if they gotta hear that. Thanks Pete

Respuesta de Howdens - Andover
First and only time using Howdens and would not do so again.
We were pushed into buying the kitchen units before the end of September as I was informed this would get me the best deal, the kitchen was not required until the third week of October, which meant having to store loads of kitchen units for nearly 3 weeks but thinking we were getting a good deal, we sucked it up, later to find that if we ordered in October we would have saves ourselves a fair amount of money. The sale agent didn’t even bother to make this clear to us knowing our kitchen units were not required until mid to end of October but assuming there commission was much more important,
When it came to our fitter installing the units, we ran into some issues, mainly due to the sales agent not taking on board the dimensions of the built in microwave oven meaning we were left with a horrible gap in the units, Howdens said our only option was to have a panel infill, firstly this looks terrible as it does not match the design of the rest of the units, it does not look aesthetically pleasing and not how the plans were, also due to this not being the correct size for the microwave, we are unable to fit the microwave heat dispersion strips due to not being the right size meaning everytime we open the microwave door it throws heat onto the unit and causes condensation.
Not only this problem but we were also given a mix and match of incorrect handles, meaning by the time we got the dredful looking infill and handles it was the end of October not when we had planned and paid for a fitter on certain dates.
We paid £7200 for units only for a small kitchen and have been left nothing but disappointed.
Another instance of sales agent / company greed over actually providing a good service for the customer.

Respuesta de Howdens - Andover
Good service,staff very helpful.All available when I needed it.

Respuesta de Howdens - Andover
Myself and my partner experienced the most helpful staff at the Andover branch. Sean was very knowledgeable and helped us choose the correct doors and all the fixtures needed. He also very kindly arranged delivery for the same day! Freddie was also very helpful, polite and courteous, and even Alex the manager was really helpful, and super friendly. Thanks all, we shall return!

Respuesta de Howdens - Andover
Went into Andover branch and served by a splendid chap called Sean, he put my fears to rest and had such a calming aura. Thanks, i can fix my fridge now.

Respuesta de Howdens - Andover
Quick, easy and good service. They had the product I needed, and carried it to car for me.

Respuesta de Howdens - Andover
Excellent service and advice at the Trade Counter.
Thanks Sean

Respuesta de Howdens - Andover
great sales and design team , great Trade days and crazy offers

Respuesta de Howdens - Andover
Went in to andover depot, service was poor, waited for ages to be seen and then made to feel like an inconvenience. The young man (shaun I believe) could not have been less interested in us. We won't be returning that is for sure.

Respuesta de Howdens - Andover
We had a few issue with the initial delivery, the team were very quick to resolve the issues, Alex, John, Martin all very helpful during the process. Items are first class quality as well

Respuesta de Howdens - Andover
Recently purchased a kitchen and appliances from Howdens, Andover. Would DEFINITELY recommend. The designer, Emma, was fantastic, and really understands how a kitchen is used, rather than just how to fit in the boxes. The units themselves are fantastic quality, as are the oak worktops. But probably the best thing about Howdens is the after-sale service. Our fitter had no problems at all swapping items (just minor changes to the design) and if the item wasn't in stock, the guys at Howdens got hold of it as quickly as possible.

Respuesta de Howdens - Andover
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.