My parents Mr and Mrs Smith had outstanding customer service from John at Howdens, thankyou.
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Unit 1, Avonbridge Trading Estate, Atlantic Road, BS11 9QD Bristol, South West, GB
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My parents Mr and Mrs Smith had outstanding customer service from John at Howdens, thankyou.
La empresa ha respondido
Fantastic experience dealing with Howdens-Avonmouth. Marie Buck is a credit to your business and supported us as first time buyers to get the right kitchen for the space we had. Always on hand to... Ver más
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We cannot thank Marie enough for her help and guidance through our kitchen selection and the design. She was more than happy to answer all of our questions throughout the process, came with fresh idea... Ver más
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Avonmouth Howdens Staff couldn't help you enough, very polite and helpful any questions was answered on the spot would definitely recommend them to all my clients Shout out to Maria, callum an... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Unit 1, Avonbridge Trading Estate, Atlantic Road, BS11 9QD, Bristol, South West, Reino Unido
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I am currently having a kitchen supplied by Howdens, Avonmouth but have had the following problems:
1 The cornice is a completely different colour to the cupboard doors. My fitter went and picked up new supplies but these are the same colour as the ones already supplied - the wrong colour.
2. The wrong base corner unit was supplied involving a three hour trip to Howdens Warmley to pick up a replacement.
3. All the handles were supplied as cup handles which did not fit the doors and should have been supplied as knobs.
4. Howdens supplied the wrong edging strip for finishing the work top end but even though this was their fault they still charged £10 for a replacement.
5. My husband drove to Avonmouth to collect two extra drawers that we wanted for our larder unit. However, they were supplied without the correct fronts. The conversation asking for these fronts to be delivered to Weston super Mare depot were unproductive and we were told that a second trip to Avonmouth would be necessary to pick them up. It is an hours round trip every time there is an item supplied wrongly. Howdens have been very uncooperative in delivering this to the Weston depot.
The products are good but the service has been sadly lacking.
John and Val Mayer

Respuesta de Howdens - Avonmouth
Very professional and courteous. The team aim to deliver the complete package. They all sing from the same song sheet. A very refreshing service.
Thank you.

Respuesta de Howdens - Avonmouth
Swift contact from Manager after bad review and all issues have been addressed

Respuesta de Howdens - Avonmouth
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