Always a great experience with friendly staff including warehouse, trade counter, designers and management. It's not all about the sale with Basildon howden as you can have a chat ask advice or even a... Ver más
La empresa ha respondido

Units 29 - 31, Yardley Business Park, Luckyn Lane, SS14 3GL Essex, East Anglia, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Always a great experience with friendly staff including warehouse, trade counter, designers and management. It's not all about the sale with Basildon howden as you can have a chat ask advice or even a... Ver más
La empresa ha respondido
The staff were very helpful as we were working in Enfield they sorted our query in Basildon so we could just go and do the job and not have to run around looking for bits
La empresa ha respondido
Overall the experience with Howdens was positive. However, if I was doing the review purely on the kitchen designer, I would mark it one star as caused a huge problem with his lack of responses t... Ver más
La empresa ha respondido
What can I say about Howdens in Basildon, Dean Mizen was super helpful in designing our dream kitchen. We originally had a design done by Wren but Deans keen eye made our kitchen even better than... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Units 29 - 31, Yardley Business Park, Luckyn Lane, SS14 3GL, Essex, East Anglia, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Been trading with Howdens for almost a decade
The consistency of diligence, excellence and commitment to serving us deserves the best credits
Glorious wright ltd

Respuesta de Howdens - Basildon
Visited the Basildon, Essex branch a few times to view their kitchen ranges and received great service from them. Their kitchen ranges are excellent. Once initial plan completed by Benn, I visited again and spoke with Saff and Connie who were most welcoming and helpful. Saff went through the whole kitchen design and the changes I wanted and was very accommodating with them all. She made welcome suggestions too. Got a good price too and have just said “yes” to my dream kitchen! Can’t wait to get it now, very excited!

Respuesta de Howdens - Basildon
I have just joined Howdens as a tradesman . The experience is strange. It seems I have to order by e mail and then get the prices . Which my client thought were expensive. I have however ordered a sink and tsp pack which no one got back but was able to pick up .

Respuesta de Howdens - Basildon
Staff are great. Products are sub-standard. Poor finish, cheap look and generally poor construction.
I won’t be using them again for any of my projects.

Respuesta de Howdens - Basildon
We needed 6 new doors. The salesperson (Saph I think?) was very knowledgeable and helpful. Although only 4 were in stock on the day she ordered the other 2 which we collected later. All in all a very easy and stress free experience.

Respuesta de Howdens - Basildon
Doors ordered by a very present lady at the other end of the phone, doors arrived on time in perfect condition.

Respuesta de Howdens - Basildon
helpful staff making ordering kitchen an easy experience.

Respuesta de Howdens - Basildon
My family has known Steve for many years as he helped to design my parents' kitchen quite some time ago. He was so good back then my dad suggested I contact Steve again for my own kitchen. Steve has gone above and beyond to help me with my kitchen. He often took calls in the evening to address my queries and provide advice. I am grateful to him for providing this exceptional customer service and care. He is reliable and passionate about what he does which has been evident since my first contact with Steve. There is no doubt that I will put my family and friends in touch with Steve for future kitchen projects.
Thank you sincerely.
Devan Raval

Respuesta de Howdens - Basildon
Always a pleasure doing business at Howdens Basildon. Thanks Zoe for your help with my order.

Respuesta de Howdens - Basildon
I cannot praise Howdens Basildon branch enough! Especially Steve from the branch. After attempting to work with other well known companies I was very pleasantly surprised in the service I received. From the initial design visit where Steve had some great suggestions that we went with, maximising the space we had, to the fast and easy delivery and payment PLUS any issues we had during fitting were resolved within the day. The quality of kitchens is noticeably better than others. From the cabinets, to flooring to hinges you're better off going with Howdens rather than thinking you're saving money elsewhere.

Respuesta de Howdens - Basildon
This product was what I required, and the staff were very helpful and polite.

Respuesta de Howdens - Basildon
We had booked a design meeting a few weeks in advance, and we called a few days before the meeting to confirm the appointment. When we arrived, nobody even acknowledged our presence despite two staff being there and sitting around chatting to each other. After ten minutes of waiting, we went to the counter and notified the person of our meeting. Unfortunately Howdens had double booked us and didn't have another available appointment, so we left. We're now considering taking our business elsewhere if this is how new customers are treated.

Respuesta de Howdens - Basildon
Lot of damaged items they were replaced but constantly to and from store 1/4 of items did not arrive till following days which put the fitter out as on daily rate wrong items also put on order staff we’re very good at sorting problems would i buy again NO

Respuesta de Howdens - Basildon

Respuesta de Howdens - Basildon
I have found Howdens very professional to deal with and have had a great rapport with their staff. They are invaluable when drawing up kitchen plans and are so easy to get changes made with no hassle. Just brilliant.

Respuesta de Howdens - Basildon
I’m taking sweets with next time I go it’s such excellent service
Sweets and pats on back all round 👌

Respuesta de Howdens - Basildon
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.