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Howdens - Charlton Opiniones 

152
TrustScore: 4.5 sobre 5

4,6

Unit 2A, Meridian Trading Estate, Bugsby's Way, SE7 7SW London, London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sales consultant Nassy made the normally stressful task of buying a new kitchen so easy. She was always quick to answer further questions by text or phone afterwards too. Best of all was her honest ad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I truly recommend Howden at Charlton. They provide you the best possible price. I have purchased with them twice and great experience. Excellent customer service from Steve and Nassy. Entire team incl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We got quotes from 4 other kitchen suppliers, the quality and customer service from Howdens was by far the best option. Nassy, helped us with the design, throughout the whole process and beyond! Her h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We used the Charlton Howdens for our renovation in 2019 and again in 2025 to create a new kitchen, utility room and mudroom. The team were very helpful and made great use of some of our awkward corner... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de cocina
  2. Tienda de muebles para dormitorio
  3. Proveedor de puertas
  4. Tienda de pisos
  5. Tienda de mobiliario para cocina

Escrito por la empresa

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Escrito por la empresa

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Información de contacto

  • Unit 2A, Meridian Trading Estate, Bugsby's Way, SE7 7SW, London, London, Reino Unido

  • 020 8293 4284

4,6

Excelente

TrustScore: 4.5 sobre 5

152 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(152)

9004 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Georgina Dempster-Arnold

Georgina Dempster-Arnold - Howdens Charlton , is a professional. She has measured and completed two kitchens for me which look fabulous. Perfect fit perfect look. Great service, great advice and very personable. Thank you for your service.

16 de enero de 2026
Opinión espontánea
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Respuesta de Howdens - Charlton

Good morning Elaine, Thanks for taking the time out of your day to leave this review. Have a great day, Alexandra

Valorada con 5 estrellas sobre 5

Georgina Arnold at the Charlton store…

Georgina Arnold at the Charlton store was outstanding.
She gave us no end of ideas for planning out the kitchen and her final plans were exact and appreciated by us and the fitters.
She was very patient and polite working with us through our many questions and changes of mind!
She brought products to the house to show us what would look good…..nothing was too much trouble for her!
The whole team at Charlton were excellent. Whenever Georgina was unavailable Steve (Georgina’s manager) stepped in.
When we needed anything additional during fitting the store managed to get the items to us within a day. This is in stark contrast with the other big name organisations where you can wait weeks…..worth knowing this as a customer!
Delivery was timely and the driver made every effort to store things in a way that helped the fitters.
All very professional and the end product looks great!

4 de agosto de 2025
Opinión espontánea
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Respuesta de Howdens - Charlton

Good morning, Thanks for taking the time out of your day to leave this review. Have a great day, Alexandra

Valorada con 5 estrellas sobre 5

CSK Building Ltd have been using…

CSK Building Ltd have been using Howdens in Charlton for over 18 years now and have always been really helpful in achieving the design for stunning kitchens we fit for our clients and a big thank you to Georgia Arnold who has always helped us in design and production of Howdens kitchens which have always been a great product and for helping us in a quick turnaround of kitchens, which our clients appreciate

17 de enero de 2026
Opinión espontánea
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Respuesta de Howdens - Charlton

Good morning, Thank you for your positive review about the team at the Charlton depot. Many thanks, Alexandra

Valorada con 5 estrellas sobre 5

I recently had my kitchen units…

I recently had my kitchen units completely renewed with Howdens, and Nassy at the Charlton branch was absolutely brilliant throughout the entire process. She helped me from start to finish, designing everything with incredible precision and attention to detail. Her professionalism was top-notch – she listened carefully to what I wanted, offered great suggestions, and made sure every measurement and choice was spot on.
The end result is a kitchen I'm thrilled with, and it wouldn't have been possible without Nassy's expertise and patient guidance. The whole team at Charlton was friendly and helpful too. Highly recommend Nassy and Howdens Charlton to anyone planning a kitchen project!

11 de diciembre de 2025
Opinión espontánea
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Respuesta de Howdens - Charlton

Good morning, Thanks for reviewing our Howdens - Charlton depot. Have a great day, Alexandra

Valorada con 5 estrellas sobre 5

Always helpful when contacted via…

Always helpful when contacted via telephone in searching for correct product when you are unable to get to store.

9 de diciembre de 2025
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Respuesta de Howdens - Charlton

Hello Neil,

Thank you for your kind feedback.

Best wishes, Alexandra

Valorada con 5 estrellas sobre 5

It was quick and easy

It was quick and easy. Friendly staff.

7 de noviembre de 2025
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Respuesta de Howdens - Charlton

Hello,

Thank you for your positive feedback. We're pleased to hear that you found our service quick and easy and that our staff were friendly.

Best wishes, Aine

Valorada con 2 estrellas sobre 5

Mitcham howdens useless Being told at mitchammi howdens a sink…

Being told at mitcham howdens a sink would be there the next day for 12 pm
When I go there after taking a customer s sink and worktopout howdens tell they can’t get it till the following week
No call or message or nothing
And at first they said they cannot refund the waste
What the hell is the point of a waste without the sink
Absolutely ridiculous

29 de octubre de 2025
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Respuesta de Howdens - Charlton

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Valorada con 5 estrellas sobre 5

I am absolutely delighted with my new…

I am absolutely delighted with my new kitchen, and I couldn’t have achieved this result without Nassy. From beginning to end, she provided exceptional support and consistently went above and beyond to ensure we were completely satisfied. She was always available to answer questions—no matter how big or small—and even took calls outside of regular hours to assist during the installation process. Nassy communicated directly with the builders, managed every detail with remarkable patience (despite my many changes of mind), and handled any snagging issues promptly and efficiently. Her professionalism, dedication, and genuine care made the entire experience seamless. Thank you, Nassy, for everything you’ve done

18 de septiembre de 2025
Opinión espontánea
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Respuesta de Howdens - Charlton

Hello Janina,

Thank you for sharing your feedback.
Best wishes, Alexandra

Valorada con 1 estrellas sobre 5

Disappointed service

I had my cabinets installed by this company and initially, everything seemed fine. I paid all invoices on time and kept detailed records of every payment. Two months after the final installation and full payment, I suddenly received a bill for £170.18, claiming I hadn’t paid for the sink and tap.

When I contacted the company, I was told it was due to a “system error.” However, I double-checked my invoices and payment records, and there was no missing payment. All items—including the sink and tap—were clearly listed and paid for.

Despite reaching out multiple times and providing proof, I received no further reply. The company has continued to push this unexplained charge without offering any proper explanation or resolution.

This kind of after-sale service is extremely disappointing. I expected better communication and accountability. If you choose to work with this company, I strongly recommend you keep every record and double-check every charge—you may need it later.

14 de mayo de 2025
Opinión espontánea
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Respuesta de Howdens - Charlton

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Valorada con 5 estrellas sobre 5

Always very helpful and great prices

Always very helpful and great price

14 de agosto de 2025
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Respuesta de Howdens - Charlton

Hello George, good morning,

Thank you for your kind words and for taking the time to leave us a review. We're pleased to hear that you found our service helpful and our prices satisfactory.

Best wishes,

Valorada con 5 estrellas sobre 5

I absolutely love my kitchen and I…

I absolutely love my kitchen and I couldn’t have done it without Nassy!!! From start to finish, she provided on-hand support and went above and beyond to ensure we were as happy as can be with our kitchen. No question was too much for her, and she even took out of hour calls to help me when I unexpectedly got stuck abroad during the fitting of my kitchen. She has the patience of a saint! Her design brought my dream kitchen to life and she was truly so efficient in every sense. Thank you so much for everything Nassy!!!

1 de mayo de 2025
Opinión espontánea
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Respuesta de Howdens - Charlton

Hello Ellie,

Thank you for sharing your wonderful feedback about your experience with Nassy. We're delighted to hear that she was able to bring your dream kitchen to life and provide exceptional support throughout the process.

Best wishes,
The Howdens - Charlton Team

Valorada con 5 estrellas sobre 5

Fantastic experience from start to…

Fantastic experience from start to finish ! Georgia is an incredibly insightful design professional who will solve all your kitchen problems and make all your dreams come true ! There is nothing she doesn't know and if she can't do it, no one can ! I really couldn't recommend Howdens and Georgia in particular enough, she is a living legend and you are in very safe and intelligent hands with her. Don't even give it a second though, book your appointment today !

2 de agosto de 2024
Opinión espontánea
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Respuesta de Howdens - Charlton

Hello Jo,

Thank you for sharing your fantastic experience with us and for your kind words about Georgia. We're delighted to hear that she was able to assist you so effectively with your kitchen project.

Best wishes,
The Howdens Team

Valorada con 5 estrellas sobre 5

very good always.Friendly persons,cheap…

very good always.Friendly persons,cheap materials and tools

4 de junio de 2025
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Respuesta de Howdens - Charlton

Hello Dimitar,

Thank you for your positive feedback and for highlighting our friendly team and affordable materials and tools. We are pleased to hear about your satisfaction with our services.

Best wishes,

Valorada con 5 estrellas sobre 5

Very pleased with design and…

Very pleased with design and presentation, Georgia was very helpful and easily solved any awkward space issues. Having a link with trusted installers meant that any alterations needed during the build were facilitated immediately. The quality of build and fitting is very good. The fitters were great too. Very happy with our kitchen, Paul and Iris.

12 de abril de 2025
Opinión espontánea
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Respuesta de Howdens - Charlton

Hello Paul,

Thank you for your kind words and for sharing your positive experience with us. We're delighted to hear that Georgia and our team were able to assist you effectively and that you're happy with your new kitchen.

Best wishes,

Valorada con 5 estrellas sobre 5

Always a great service at the Charlton…

Always a great service at the Charlton branch
Especially from John Blaney

12/10

4 de abril de 2025
Opinión espontánea
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Respuesta de Howdens - Charlton

Hello Peter,

Thank you for your kind words and for highlighting the service you received from John Blaney at our Charlton branch. We are delighted to hear about your positive experience.

Best wishes,

Valorada con 3 estrellas sobre 5

Perise wares

Two different prise at different branches

8 de mayo de 2025
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Respuesta de Howdens - Charlton

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Valorada con 5 estrellas sobre 5

Charlton - John Blaney

Charlton and in particular John Blaney are just amazing. Great service, knowledge and reliability.
Thanks guys
Dan

7 de mayo de 2025
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Respuesta de Howdens - Charlton

Hello Dan,

Thank you for your kind words and for highlighting John Blaney's service. We're delighted to hear about your positive experience with us at Howdens Charlton.

Best wishes,

Valorada con 5 estrellas sobre 5

Quality kitchen and amazing customer service

Very pleased with our new Howdens kitchen and so impressed with our kitchen planner Nassy, at Howdens Charlton. From the first time we met Nassy she was friendly, took time to ask about what we wanted from our kitchen and made very helpful suggestions. Nassy is very knowledgeable and very professional. Nassy took time to explain her plan for our kitchen to make sure it was exactly what we wanted. It was clear that Nassy takes huge pride in her work and is very customer focus to make sure we were happy and our new kitchen is perfect for us. When we visited the Charlton store we found the staff welcoming and friendly. We are extremely pleased with the quality and design of our new kitchen and highly recommend Howdens and Nassy. Thank you

6 de mayo de 2025
Opinión espontánea
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Respuesta de Howdens - Charlton

Good morning, Thanks for reviewing our Howdens - Charlton depot. Have a great day.

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service

20 de marzo de 2025
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Respuesta de Howdens - Charlton

Hello Edulfer,

Thank you for your positive feedback on our customer service. We are pleased to hear that you had a good experience with us.

Take care and have a lovely day!

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