Paid £10900 (not including fitting) for Chilcomb kitchen (Solid wood, grain effect). Quality is good and no problem with sales, delivery or fitting which was great. However. they always look streake... Ver más
La empresa ha respondido

Unit 20 , Dickson Street, Elgin Industrial Estate, KY12 7SN Dunfermline, Scotland, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Paid £10900 (not including fitting) for Chilcomb kitchen (Solid wood, grain effect). Quality is good and no problem with sales, delivery or fitting which was great. However. they always look streake... Ver más
La empresa ha respondido
Professional, courteous and stress free experience from start to finish. What i did like was there was no pressure and when we did the place the kitchen order and needed it quickly they delivered. Wo... Ver más
La empresa ha respondido
Excellent service again from Howdens. Been using for over 20 years. Wouldn't buy a kitchen from anywhere else. Design service is impeccable. Mike was spot on to the millimeter. Excellent price too.
La empresa ha respondido
Howdens Dunfermline is a excellent depot and the customer service is exceptional to say the least A special shout out to Stuart Wallace for his pleasant manner and attention to detail nothing is a... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Unit 20 , Dickson Street, Elgin Industrial Estate, KY12 7SN, Dunfermline, Scotland, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de Howdens - Dunfermline
The staff really know their job, are helpful and make sure that they are ready to help prepare for any following jobs.

Respuesta de Howdens - Dunfermline
Good prompt helpful service. Had everything in stock, speak in layman’s terms.

Respuesta de Howdens - Dunfermline

Respuesta de Howdens - Dunfermline
Tried the rest... HOWDENS the best! B and Q make you queue... up to 2 wks whilst missing parts come 'from distribution centres'! Wont even mention magnets or wren. Howdens deliver and if theres a problem or missing items a quick call and sorted same or next day, exactly what the trade needs.

Respuesta de Howdens - Dunfermline
Great products for the Trade, always in stock & served with a great team in Dunfermline

Respuesta de Howdens - Dunfermline
Great kitchen and planning service let down by delivery.
The kitchen was ordered 2 weeks before the planned price increases across howdens stores.
Delivery was planned on the last day before the Easter closure, but unfortunately did not arrive until 17:00 on Friday. When you spend £12000 it would have been nice to have received a phone call in the morning giving us a rough time slot, instead it took a phone call from me at 16:30 to see if the kitchen was still turning up.
On arrival the delivery Van hit our front electric gates. Luckily only minor damage was sustained but no apology from the delivery driver at all. They did unload the van and place the kitchen into the house but was rushed.
A little more effort with the delivery site would have seen a 5 Star review.

Respuesta de Howdens - Dunfermline
from start to finish mike made sure everything ran smoothly with the kitchen.nothing was aproblem

Respuesta de Howdens - Dunfermline
New build property and we had a meeting with Howdens 2 months prior to the original moving in date. Closer to the date, it turned out that Howdens had not properly communicate the agreed kitchen designs to the developer so the kitchen set up no longer matched the designs and we needed to sit down with Howdens again. As part of that process somewhere, the features for the kitchen got lost. We ended up with a ceramic hob instead of an induction hob as promised and we are still missing the cutlery drawer inlet, swivel corner and integrated bins and an extractor fan that actually extracts ... two months after moving in. We had talked to Howdens and were promised an engineer would call to look at the extractor fan but that never happened either. There are enough things to sort out when you move into a new build and you do not need to be dealing with a kitchen studio not doing their one job of getting the correct kitchen parts in on time to the developer.
UPDATE: Howdens Dunfermline was chosen as the branch/ depot for this review (as seen on top of review) yet Howdens wants to know what branch/ depot it is …

Respuesta de Howdens - Dunfermline
Despite exceptional service from Ben, our overall experience with Howdens is disappointing. Price match cannot be trusted and failure to call back when requested a further disappointment. Howdens inaction resulted in us going elsewhere for splashback which was requested and probably paid for. Lack of paperwork resulted in confusion. Returns policy abysmal. If I knew then what I know now, I would have gone elsewhere.

Respuesta de Howdens - Dunfermline
You produced is top quality and I can not complain about the price and service from miler g the manager

Respuesta de Howdens - Dunfermline
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.