Went to the longbridge branch this morning to pick up 12 doors and handles dropped on me last minute by my boss, the service was fantastic they didn’t have all the doors and a few handles short, but t... Ver más
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Parsonage Drive, Former Focus DIY, Longbridge, B45 8AS Birmingham, Wales & West, GB
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Went to the longbridge branch this morning to pick up 12 doors and handles dropped on me last minute by my boss, the service was fantastic they didn’t have all the doors and a few handles short, but t... Ver más
La empresa ha respondido
Young lady at Longbridge/cofton hackett very helpful on the phone and in person at the branch. Able to give me a decent price. Promotes other products for business such as kitchens. Yard lad also prep... Ver más
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Lee from Howdens in Longbridge has just been an absolute star from start to finish. He was polite, professional and patient. I am very grateful for all of Lees help and advice, and would like say that... Ver más
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The Whole Experience on our new Kitchen went really well, Rob did the Survey, Beth Did the the Design and Package the counter staff were helpful. they even recommended a Kitchen Fitter. Steve Capell... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Parsonage Drive, Former Focus DIY, Longbridge, B45 8AS, Birmingham, Wales & West, Reino Unido
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Terrible place would never work there again, would not recommend this place to anyone :( .
I keep getting these responses from you, and I have written to you on numerous occasions with no answer, that’s why I have to keep putting things on here as you aren’t responding.

Respuesta de Howdens - Longbridge
Fab service, fab products, great staff with independent product knowledge

Respuesta de Howdens - Longbridge
The staff at longbridge are so on the ball and tuned into what us as customers need.
When ordering anything; ie joinery, kitchens or bedroom furniture you can rest assured that there is a very high chance you get what you asked for and in a speedy turnaround.
I recommend this branch to all my work acquaintances, and always speak very highly of it’s staff.

Respuesta de Howdens - Longbridge
Stuart was Very helpful through the whole process, following a design that we had put together, good quality kitchen also customer was very happy with the kitchen

Respuesta de Howdens - Longbridge
We must give praise where it’s due our Howdens experience has been very good, from picking kitchen to planing and final design,
We had our Quartz worktops fitted last Friday, the service and the fitting were excellent thanks to Ryan and Jordan from Longbridge who were very pleasant and efficient thanks again to all involved.

Respuesta de Howdens - Longbridge
As ever, i find the whole experience of dealing with this branch, easy, the staff, and the products are second to none.

Respuesta de Howdens - Longbridge

Respuesta de Howdens - Longbridge
Very helpful understanding customers needs.

Respuesta de Howdens - Longbridge
We invited Howdens design team to come and provide a design in our kitchen, Jim the designer came and offered a great solution to replace our kitchen, he designed, quoted and we accepted, it was delivered on time and was complete, we employed our own independent fitter Dean, he has done a great job, along with BGL electrics, Brendon who completed the electrical side of the kitchen.
As we went for Quartz worktops we had to have the Quartz team supplied by Howdens, along came Lee the senior who was responsible for the measurements and cutting, he was accompanied by Aaron and Conner, ALL three of them were great workmen, polite punctual great experience and attention to detail, very professional respectful nothing was too much trouble.
Would rate all the guys involved in our new kitchen 10/10.
Compliments to Howden’s Longbridge for the whole team.

Respuesta de Howdens - Longbridge
Quick and easy, if not on the shelf it's a fast delivery.
Knowledgeable staff and friendly.

Respuesta de Howdens - Longbridge
Howdens is only open to the trade , offering us great prices and an excellent service.

Respuesta de Howdens - Longbridge

Respuesta de Howdens - Longbridge
great service from your Longbridge team.
very helpfull and everything i needed was in stock

Respuesta de Howdens - Longbridge
I recently purchased 3 Tall units from Howdens longbridge. Not a great experience due to the following. All brass handles weren’t in the order only the back plates. Missing hinges for the tall 300 unit. Also had missing legs for unit. The worst part of it was I had to go back a three times to replace the tall 300 unit door as it was warped, which apparently I should of checked both times before even though they’re boxed up. The final item I bought was 8 long handles for fitted wardrobes they only boxed up 7 and I didn’t realise until I got home, I called them to let them know,when I went in to collect the handle from the store they tried to charge me for an item I’d already paid for, shocking.
So just in summary,
Hinges
Brass handles
Long handle
Leg
3 x new doors
All missing in such a small order and when challenged made to feel as though it was our responsibility and fault. Literally had to go to the branch 5times all together and also travel to bromsgrove to collect replacement door all in all costing me about 3/4hours. Nothing seems to happen quickly in the branch in question???
Unless desperate I don’t think I’ll use the longbride branch again, there’s a lot incompetent people working there.
Dan

Respuesta de Howdens - Longbridge
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