Customer service is excellent, we have dealt with many members of staff, who are highly skilled in what they do. Autumn is excellent at her job and has helped us quite a lot ordering various produ... Ver más
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Unit 1, Hermitage Way, Off Kings Mill Way, NG18 5ES Mansfield, East Midlands, GB
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Customer service is excellent, we have dealt with many members of staff, who are highly skilled in what they do. Autumn is excellent at her job and has helped us quite a lot ordering various produ... Ver más
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Howdens mansfield is absolutely fab. The girls are very knowledgeable, and always ready to help. Reliable and friendly. The relatively new ISH guys are also as great. Everyone helps wherever... Ver más
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Trying to get as much kitchen cupboard space with a limited budget has been an interesting project. No two kitchen are exactly the same so having personal assistance to get the best possible design... Ver más
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I opened an account with Howdens last year. I don't know much about house renovations apart from how I want my house to look. Kayleigh at Howdens in Mansfield has been brilliant with me. She has b... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Unit 1, Hermitage Way, Off Kings Mill Way, NG18 5ES, Mansfield, East Midlands, Reino Unido
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My customer ask me if I could change the kitchen cupboard doors and howdens were on it to supply.
It's made a big improvement to a rental property.

Respuesta de Howdens - Mansfield
Always a friendly greeting from the best branch in the country, informative, quick helpful service…

Respuesta de Howdens - Mansfield
Found exactly what I needed to match the other product I need to match at a great price

Respuesta de Howdens - Mansfield

Respuesta de Howdens - Mansfield

Respuesta de Howdens - Mansfield
I ordered a ceramic hob had choices to choose from it arrived when it should have all good and excellent service.

Respuesta de Howdens - Mansfield
Howden's designer was good, most the product was good but not the appliances extractor fan poor & the oven poor. The fitter was not very good all the kick boards have screw showing through to the front we have two soft close doors that don't soft close & several doors that catch the cupboard when closing, getting the fitter back to rectify is hard work we've been waiting 7 months so now getting a price for someone else to come & do the work. If i could turn clock back would i go to Howdens again Definitely not

Respuesta de Howdens - Mansfield
The staff are mint and helpful finding the right product

Respuesta de Howdens - Mansfield
Have just joined and the staff at Mansfield are fantastic; very helpful, knowledgeable about the products and genuinely nice people. The products are great too.

Respuesta de Howdens - Mansfield
I bought a house in 2021 which Howdens were listed in the seller's details as having done the the kitchen
and bathroom for.
I can not believe what an absolutely incompetent, slack and inept job Howdens did!
From the kitchen units where, within less than a year, the laminate on the fitted units started bubbling off, to the bathroom handrails on the shower door where the "chrome" came off with even the lightest cleaning, the bathroom sink tap started leaking within a year, to the fact they installed a very low-spec integrated fridge freezer when, had they ever lived with a kitchen, they would have known to have simply left a space for a freestanding fridge freezer which could have been taller, wider, deeper, and with more functionality.
If you want cheap, badly designed, kitchens, bathrooms, with low grade crap including cheap, poor grade fittings and appliances - then Howdens are your people!!

Respuesta de Howdens - Mansfield
From planning to delivery everything was smooth and efficient

Respuesta de Howdens - Mansfield

Respuesta de Howdens - Mansfield
Excellent, helpful and knowledgeable staff. As usual, had what I wanted in stock too.

Respuesta de Howdens - Mansfield
Avoid Howdens Mansfield
Giles at Howdens Mansfield, over sold me there kitchen. he did not bother to check safety regulations or everything he was selling was compatible, just kept loading the bill. ? I trusted that he knew what he was doing , and Howdens was a trustworthy company.. No Not the case. the ovens was to big for there units, when asked what to do, they did not know and sent me rails that did not fit, the sink did not fit to there cut out design , when asked why, he said if you don't fit the tap bracket under the top, it will fit.? this is not to manufacture's specification so is not covered under warranty, what are doing? . The hob supplied by Howdens !! this was fitted following the instructions, when a gas engineer came to connect, he said it was not gas safe so could not sign it off, he then went on to fill a report stating the tops Howdens have sold me (compact laminate ) was to thin and to short to be gas safe. this was also in the instruction manual, so why are Howdens selling dangerous kitchen combinations?
I have reported this to head office and local Mansfield branch, and at first the manager helped, realizing after his own fitter came to see me (two weeks later) he said they are not fit for purpose. I was promised a call from manager , area manager and manager from head office. But all have failed to contacted me at all, Only Stephanie at head office tried to get a handle on it, but with out the right knowledge, experience and support she also has gone silent. Giles at Howdens came back to my house for a third time, and said there is nothing wrong and if it was down to him, he would not be giving any refunds !!! I have 3 small children 4 ,6 and 10 . how can any parent be ok with a Howdens kitchen Not gas safe !!!!! its been three months so far , still being ignored . when you think kitchen , DO NOT THINK HOWDENS MANSFIELD.
Date of experience: 27 September 2022

Respuesta de Howdens - Mansfield
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