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Howdens - Neston Opiniones 44

TrustScore: 4 sobre 5

4,1

Prospect House, Buildwas Road, Clayhill Light Industrial Park, CH64 3RU Neston, North West, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We moved home three years ago and have now just got around to facelifting our Howdens kitchen. We cold called in to Neston and found the staff so helpful and very pleasant. After a visit by Andrew,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Howdens in Neston are a fantastic team. From the minute I contacted them, the whole process was seamless. From the design phase through to delivery and at a great price too. My new kitchen is absolute... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent range , which can be mixed and matched , to give a truly personal look , unlike other companies. I understand the necessity of good packaging, to avoid damage in transport , I would like... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Helpful staff in the Neston branch but was told when I phoned that they were open on Christmas Eve but when I called at 10.40 in the morning it was shut. Doesn't seem to reopen until the 2nd of Januar... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de cocina
  2. Tienda de muebles para dormitorio
  3. Proveedor de puertas
  4. Tienda de pisos
  5. Tienda de mobiliario para cocina

Escrito por la empresa

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Escrito por la empresa

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Información de contacto

  • Prospect House, Buildwas Road, Clayhill Light Industrial Park, CH64 3RU, Neston, North West, Reino Unido

  • 0151 202 1400

4,1

Muy bueno

TrustScore: 4 sobre 5

44 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Kitchen Face-lift

We moved home three years ago and have now just got around to facelifting our Howdens kitchen.
We cold called in to Neston and found the staff so helpful and very pleasant.
After a visit by Andrew, the designer, we eventually bought some thirty doors and drawer fronts and fitted them ourselves. Really pleased with the quality, overall service from the staff and the pricing. Will definitely recommend dealing with this company again.

3 de febrero de 2026
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Respuesta de Howdens - Neston

Good afternoon, Thank you for your five-star review. Have a great day, Alexandra

Valorada con 3 estrellas sobre 5

Helpful staff in the Neston branch but…

Helpful staff in the Neston branch but was told when I phoned that they were open on Christmas Eve but when I called at 10.40 in the morning it was shut. Doesn't seem to reopen until the 2nd of January .

22 de diciembre de 2025
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Respuesta de Howdens - Neston

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Neston depot for their acknowledgement and further investigation.

Regards

Todd

Valorada con 4 estrellas sobre 5

Excellent products

Excellent products. Good service. Will definitely be using them again.

11 de noviembre de 2025
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Respuesta de Howdens - Neston

Good morning, Thanks for reviewing our Howdens - Neston depot. Have a great day, Alexandra

Valorada con 5 estrellas sobre 5

Great service and price

Great service and price. Excellent internal doors

3 de noviembre de 2025
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Respuesta de Howdens - Neston

Good morning, Thanks for reviewing our Howdens - Neston depot. Have a great day.

Valorada con 1 estrellas sobre 5

Shocking lack of service

Shocking lack of service, shame you can’t leave zero stars

Called to the Neston branch on Monday the 27th of October, I had drawn up some basic plans with sizes, asked if they could do a design and quote, all very simplistic

Was introduced to Andy, we discussed in more detail and he said he would email info over the next day

On way home I wanted to share further info, called but was told Andy wasn’t available, asked whoever it was to ask him to call me back

Following day I was called by someone else saying it had been passed over to them to sort, no probs, explained a minor change to drawing and was told I would get something the following day

As of Friday the 31st of October I had not received anything so called, the guy on the phone apologised and made me an appointment to see Andy at 10am on Monday the 3rd of November

I arrived on time to be greeted by blank faces that had no idea why I was there, was then told Andy was off sick, no call to cancel appointment, all getting a bit silly now

Explained how much I had been messed around and was told the plans would be given to the Branch Manager and he would sort the following day and email me

As of Friday the 7th of November I’ve heard nothing, absolutely shocking service

If you called me tomorrow and said I could have the goods FOC I would say no thanks

Going to try Benchmark and hope they offer a better service as this has been ridiculous

* Following your reply, I feel so let down that I do not wish to discuss the matter further, all the relevant info can be read above, how you wish to take this up internally is not of interest to me, but you 100% need to address the service issues within this depot *

7 de noviembre de 2025
Opinión espontánea
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Respuesta de Howdens - Neston

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Valorada con 5 estrellas sobre 5

First class service.

29 de septiembre de 2025
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Respuesta de Howdens - Neston

Hello Paul,
Thank you for your kind words and for taking the time to leave a review.

Best wishes, Alexandra

Valorada con 5 estrellas sobre 5

Reliable company with quality products.

Reliable company with quality products.
Very helpful

2 de mayo de 2025
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Respuesta de Howdens - Neston

Hello Andrew, good morning,

Thank you for your kind review and for highlighting the quality of our products and helpful service. We are pleased to hear about your positive experience with us.

Best wishes,

Valorada con 5 estrellas sobre 5

The team at Howden's Neston are…

The team at Howden's Neston are fantastic, their customer service is second to none!

13 de junio de 2025
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Respuesta de Howdens - Neston

Hello Adam's Home Repairs,

Thank you for your kind words about our team at Howdens Neston. We're delighted to hear that you had a positive experience with our customer service.

Best wishes,

Valorada con 4 estrellas sobre 5

Service and advice

General service and preparation of goods for collection

16 de mayo de 2025
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Respuesta de Howdens - Neston

Good morning, Thanks for reviewing our Howdens - Neston depot. Have a great day.

Valorada con 5 estrellas sobre 5

Howdens Neston Take a bow!

Went in with issues from a kitchen i bought before Howdens Neston even existed and i was made to feel like i was buying a kitchen all over again. The staff couldn’t do enough for me and resolved my issue with a faulty kickboard by replacing it FOC!

27 de marzo de 2025
Opinión espontánea
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Respuesta de Howdens - Neston

Hello Charles,

Thank you for sharing your experience with us. We're pleased to hear that our team was able to assist you effectively and resolve the issue with your kickboard.

Take care and have a lovely day!

Valorada con 2 estrellas sobre 5

The account is always wrong

The account is always wrong. When clients purchase something and pay directly, it still goes on our account.

17 de marzo de 2025
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Respuesta de Howdens - Neston

Thank you for bringing this matter to our attention. Please email reviews@howdens.com with you preferred contact details so we can investigate further.

Valorada con 5 estrellas sobre 5

Moseley hill job

Excellent range , which can be mixed and matched , to give a truly personal look , unlike other companies.
I understand the necessity of good packaging, to avoid damage in transport , I would like to see less , would that mean further training ? that's down to the people in the know.

5 de octubre de 2024
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Respuesta de Howdens - Neston

Good morning John, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great staff

Great staff - delivered exactly as told

14 de septiembre de 2024
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Respuesta de Howdens - Neston

Good afternoon, Thank you for taking the time to leave this review. Take care and have a lovely day. Cha

Valorada con 5 estrellas sobre 5

Really friendly staff

Really friendly staff. Helpful and considerate. 👍🏼👍🏼

26 de junio de 2024
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Respuesta de Howdens - Neston

Hello Matthew Thanks for leaving this positive review. We hope to see you again soon. All the best. Zara

Valorada con 5 estrellas sobre 5

Howdens in Neston .

Howdens in Neston ..
never lets me down at all…
always friendly and waiting to help..
issues orders no matter what is always sorted no matter if it’s 20k
Build or £3 item .
.. always have my business…

6 de abril de 2024
Opinión espontánea
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Respuesta de Howdens - Neston

Hi Brian, Thank you for leaving this 5* rating. Have a lovely day! Tash.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service
Howdens staff are well trained, knowledgeable, and friendly.
We the kitchen fitters are there customers..
We are treated with respect.

6 de marzo de 2024
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Respuesta de Howdens - Neston

Hi, Thanks for leaving this positive review- i am sure the team will be pleased to read your comments. All the best, Tash

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