We moved home three years ago and have now just got around to facelifting our Howdens kitchen. We cold called in to Neston and found the staff so helpful and very pleasant. After a visit by Andrew,... Ver más
La empresa ha respondido

Prospect House, Buildwas Road, Clayhill Light Industrial Park, CH64 3RU Neston, North West, GB
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We moved home three years ago and have now just got around to facelifting our Howdens kitchen. We cold called in to Neston and found the staff so helpful and very pleasant. After a visit by Andrew,... Ver más
La empresa ha respondido
Howdens in Neston are a fantastic team. From the minute I contacted them, the whole process was seamless. From the design phase through to delivery and at a great price too. My new kitchen is absolute... Ver más
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Excellent range , which can be mixed and matched , to give a truly personal look , unlike other companies. I understand the necessity of good packaging, to avoid damage in transport , I would like... Ver más
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Helpful staff in the Neston branch but was told when I phoned that they were open on Christmas Eve but when I called at 10.40 in the morning it was shut. Doesn't seem to reopen until the 2nd of Januar... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Prospect House, Buildwas Road, Clayhill Light Industrial Park, CH64 3RU, Neston, North West, Reino Unido
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We moved home three years ago and have now just got around to facelifting our Howdens kitchen.
We cold called in to Neston and found the staff so helpful and very pleasant.
After a visit by Andrew, the designer, we eventually bought some thirty doors and drawer fronts and fitted them ourselves. Really pleased with the quality, overall service from the staff and the pricing. Will definitely recommend dealing with this company again.

Respuesta de Howdens - Neston
Helpful staff in the Neston branch but was told when I phoned that they were open on Christmas Eve but when I called at 10.40 in the morning it was shut. Doesn't seem to reopen until the 2nd of January .

Respuesta de Howdens - Neston
Excellent products. Good service. Will definitely be using them again.

Respuesta de Howdens - Neston

Respuesta de Howdens - Neston
Shocking lack of service, shame you can’t leave zero stars
Called to the Neston branch on Monday the 27th of October, I had drawn up some basic plans with sizes, asked if they could do a design and quote, all very simplistic
Was introduced to Andy, we discussed in more detail and he said he would email info over the next day
On way home I wanted to share further info, called but was told Andy wasn’t available, asked whoever it was to ask him to call me back
Following day I was called by someone else saying it had been passed over to them to sort, no probs, explained a minor change to drawing and was told I would get something the following day
As of Friday the 31st of October I had not received anything so called, the guy on the phone apologised and made me an appointment to see Andy at 10am on Monday the 3rd of November
I arrived on time to be greeted by blank faces that had no idea why I was there, was then told Andy was off sick, no call to cancel appointment, all getting a bit silly now
Explained how much I had been messed around and was told the plans would be given to the Branch Manager and he would sort the following day and email me
As of Friday the 7th of November I’ve heard nothing, absolutely shocking service
If you called me tomorrow and said I could have the goods FOC I would say no thanks
Going to try Benchmark and hope they offer a better service as this has been ridiculous
* Following your reply, I feel so let down that I do not wish to discuss the matter further, all the relevant info can be read above, how you wish to take this up internally is not of interest to me, but you 100% need to address the service issues within this depot *

Respuesta de Howdens - Neston

Respuesta de Howdens - Neston
Reliable company with quality products.
Very helpful

Respuesta de Howdens - Neston
The team at Howden's Neston are fantastic, their customer service is second to none!

Respuesta de Howdens - Neston

Respuesta de Howdens - Neston
Went in with issues from a kitchen i bought before Howdens Neston even existed and i was made to feel like i was buying a kitchen all over again. The staff couldn’t do enough for me and resolved my issue with a faulty kickboard by replacing it FOC!

Respuesta de Howdens - Neston
The account is always wrong. When clients purchase something and pay directly, it still goes on our account.

Respuesta de Howdens - Neston
Excellent range , which can be mixed and matched , to give a truly personal look , unlike other companies.
I understand the necessity of good packaging, to avoid damage in transport , I would like to see less , would that mean further training ? that's down to the people in the know.

Respuesta de Howdens - Neston

Respuesta de Howdens - Neston

Respuesta de Howdens - Neston
Howdens in Neston ..
never lets me down at all…
always friendly and waiting to help..
issues orders no matter what is always sorted no matter if it’s 20k
Build or £3 item .
.. always have my business…

Respuesta de Howdens - Neston
Very helpful and knowledgeable as always in the Neston store

Respuesta de Howdens - Neston
Great customer service
Howdens staff are well trained, knowledgeable, and friendly.
We the kitchen fitters are there customers..
We are treated with respect.

Respuesta de Howdens - Neston

Respuesta de Howdens - Neston
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