After checking the website for the door I wanted it was easy to check stock, go to the Norwich Broadland Gate shop and purchase them. Quality was good, satisfactory price and they look good now they’v... Ver más
La empresa ha respondido

Unit 6, Hawthorne Drive, Postwick, NR13 5GE Norwich, East Anglia, GB
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After checking the website for the door I wanted it was easy to check stock, go to the Norwich Broadland Gate shop and purchase them. Quality was good, satisfactory price and they look good now they’v... Ver más
La empresa ha respondido
I had a customer who was not able to buy what they wanted from me, so I spoke to the manager Linford as he is extremely professional and runs an excellent depot. He advised me that my customer would n... Ver más
La empresa ha respondido
Ella made us welcome for our kitchen design, she understood our requirements and was happy to change things as we went through the design process.
La empresa ha respondido
Called the night before and told them my father was picking it up the next day and everything was ready the doors were on offer so saved me a bit of money Great service as always
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Unit 6, Hawthorne Drive, Postwick, NR13 5GE, Norwich, East Anglia, Reino Unido
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Respuesta de Howdens - Norwich East
Garbage company, getting the best price is a miserable chore. The system is designed to make you give in and prevent competition between branches, which probably works most of the time.
Ultimately they will give you a better just persist and go elsewhere first or wait for the sales when you will definitely get a better price.

Respuesta de Howdens - Norwich East
Very helpful staff, personal and friendly service, responded promptly to any requests I had and made sure I was looked after.

Respuesta de Howdens - Norwich East
hinges were wrong which where supplied with carcas had to round wasting time geting right ones

Respuesta de Howdens - Norwich East

Respuesta de Howdens - Norwich East
Very helpful and friendly, quality products, easy nice experience….

Respuesta de Howdens - Norwich East
Great helpful staff, willing to show us a range of doors in the warehouse and very knowledgeable.

Respuesta de Howdens - Norwich East
Broadband gate is a great branch great team and really helpful

Respuesta de Howdens - Norwich East
The team are all so helpful and friendly its a pleasure going there.

Respuesta de Howdens - Norwich East
Nice drawings giving a good idea of what the kitchen will be like

Respuesta de Howdens - Norwich East
Excellent design service and advice from Sarah at Norwich East. Kitchen was delivered cellophane wrapped, so we were able to verify the quality and finish of all items on arrival. No problems with accuracy or completeness of the order.
Cost effective solution and really pleased with the kitchen that we now have.

Respuesta de Howdens - Norwich East
Just to be clear, this review is about Howdens as a whole but it made me select a branch so I went with the closest.
A bit of a story but years ago we used Howdens and the reason I stopped was because of how disorganised and unreliable they were. The product was great but when a kitchen turns up with vital bits missing despite being ordered weeks in advance with assurances it's all in stock it gets a little frustrating! After 3 or 4 in a row like that we gave up and went elsewhere.
Fast forward to now, Howdens have opened another 2 branches locally and while looking for some bits I came across an all new website. All the products online with pricing works really well for me. We're a small business and I'm often working late in the evening when phoning for a quote isn't practical. I thought I may as well give them another go so opened a new account.
Browsing the site pricing some bits up and added them to a list so I'd find them again easily. Job gets authorised so I go back online one evening and click the send list to branch option and specify a collection date. Skip forward to collection date and someone goes in to collect them, they're not there! Apparently sending a list through with a collection date only generates a quote for me, not an order. Quite why I'd need a quote when the pricing is all online or why there would be an option to specify a collection date I have no idea. Anyway, they call another branch to see if they have them and they say yes, we do. A drive over to the other branch required which is not the end of the world. Arrive at the other branch to be greeted with 2 of the 4 items as the others they don't have but have put on an order for us!
In conclusion if you have used Howdens in the past then they haven't changed despite the outward look. If you haven't used them in the past then be prepared to be disappointed. Will I use them again, probably yes as a last resort for the odd joinery bit we can pick up well in advance. Will I spend any significant amount of money with them, that will be a no. I can't plan any significant work with the likelihood that some of it will not be there when we need it.

Respuesta de Howdens - Norwich East

Respuesta de Howdens - Norwich East
Bought some polished chrome hinge packs hinges were not fit for purpose so gad to buy some better ones from toolstation
Wouldn't give a refund either as in a pack
Moral of story always buy quality materials from a better store

Respuesta de Howdens - Norwich East
The two ladies that served me on the counte were very polite and friendly.
A pleasure to do business with.
Will definitely continue to use this branch.
Highly recommended.

Respuesta de Howdens - Norwich East
Great service very simple to do business with Howdens

Respuesta de Howdens - Norwich East

Respuesta de Howdens - Norwich East
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