Great app, good selection of joinery products, tools and hardware. Very efficient ordering system and friendly staff at the Norwich branch. Would highly recommend for tradesfolk.
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93 Whiffler Road, Norwich, Norfolk, NR3 2AW Norwich, East Anglia, GB
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Great app, good selection of joinery products, tools and hardware. Very efficient ordering system and friendly staff at the Norwich branch. Would highly recommend for tradesfolk.
La empresa ha respondido
Feels good when people go an extra mile for you. Like you do take care of your family... That is how I feel when I place an order or pick up something... Warm welcome, help to order the right compo... Ver más
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Vitor was extremely patient with my somewhat anxious and vulnerable lady client who has number of personal issues. He took time to explain things clearly and appreciated she had a fairly strict bud... Ver más
La empresa ha respondido
We are doing a complete house renovation. Customer service in Norwich is really super friendly and efficient. A special Thankyou to our kitchen designer Elliot Sauverin in 2022 and the receptionist Da... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
93 Whiffler Road, Norwich, Norfolk, NR3 2AW, Norwich, East Anglia, Reino Unido
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Respuesta de Howdens - Norwich
I have absolutely nothing negative to say about my experience with Howdens and James McCall Kitchen Fitter, and that is a rare thing indeed!
This was my first kitchen reno and having wasted time at Wren where I was stalked around the showroom, felt I did their job for them during the design and was massively pressured to sign up, the stark difference at Howdens was a very welcome relief. From the moment I spoke to Angie at Whiffler Road Norwich it was just a totally pleasant experience. I knew what I wanted but Angie's input and feedback was invaluable and ultimately made sure I was happy with the end result. Where Wren told me what I wanted wasn't possible (just didn't seem to compute), with Howdens nothing wasn't doable, it was a total breeze, and way quicker from start to finish. For the same price as Wren with all their, frankly false, 'discounts'. And I got a better quality kitchen.
I'd always thought Howdens was more expensive but that's not the case at all. Even when I needed to trim my budget, Angie and James went above and beyond to help me find perfect solutions. I visited the showroom as many times as I wanted during the process and was always welcomed (as was my dog).
James McCall expertly project managed the fitting, plastering, plumbing, electricals, decor and flooring with enthusiasm, liaising closely with Howdens throughout. His advice and patience was so invaluable to me. Both he and his team are really friendly, professional and flexible and at my request, finished earlier than planned.
I 100% recommend Angie and James and if you, like me, are under the impression that it will be more expensive and difficult because Howdens 'only sell to trade', its really no different to anywhere else; I paid Howdens for the kitchen and James for the fitting, just like you would any other place.
A huge thank you to everyone for a fantastic kitchen and positive experience.

Respuesta de Howdens - Norwich
From start to finish Danuta Dabska (Norwich- Whiffler Road) has been brilliant in ensuring I get my perfect kitchen! I had a couple of units that came scratched on arrival but Danuta dealt with this right away. I was kept updated throughout the process and every conversation had has been a pleasant one! I Can’t thank you enough. If only every one was so efficient!!

Respuesta de Howdens - Norwich

Respuesta de Howdens - Norwich
Great help from all the staff at whiffler road Howdens . Thanks Claire for your patience and help to secure recent kitchen . Cheers Rob H

Respuesta de Howdens - Norwich
Following a major water leak to my property, the insurance company sanctioned a brand new kitchen. My life saver was Angie from Whiffler Road branch. Having already been out of my home for over nine months, with having to deal with various tradesmen, Angie came to the rescue, and in my hour of need managed to order a brand new kitchen within a week (bearing in mind this was over the Christmas/New Year period). I will have no hesitation in giving the highest recommendation to anyone in need of the same service

Respuesta de Howdens - Norwich
First class service as always. Helpful stuff are working there.

Respuesta de Howdens - Norwich
Great service definitely use again and good prices. Many thanks mark.

Respuesta de Howdens - Norwich

Respuesta de Howdens - Norwich
The staff at Howdens Norwich were very knowledgable of the products etc.
When i made collection the staff were so helpful and thorough in making sure my order was complete and accurate before allowing it to be loaded.
I wish more suppliers had such good customer service.
I will be using Howdens again and will recommend colleagues to use them in the future

Respuesta de Howdens - Norwich
Really helpful as always
Had some tricky door sizes and issues but thanks to their product knowledge we soon found a good and viable solution thank you to Claire and Danuta for your help

Respuesta de Howdens - Norwich
Always recieve a great service from Gary and his team at Whiffler Road.

Respuesta de Howdens - Norwich
Very helpful throughout, happy to replace change ,deliver missing parts, no problems with communication... very helpful with design, well priced great product.

Respuesta de Howdens - Norwich

Respuesta de Howdens - Norwich
Great quality products for a property refurb, for the money the doors we bought are very solid. Helpful sales people in the branch as well.

Respuesta de Howdens - Norwich
We are doing a complete house renovation. Customer service in Norwich is really super friendly and efficient. A special Thankyou to our kitchen designer Elliot Sauverin in 2022 and the receptionist Danuta. Thankyou both for all of your help and looking forward to working with you on our next property.

Respuesta de Howdens - Norwich
Dealt with 2 branches, Cromer and Wiffler Road, brilliant, quick and efficient service as always.

Respuesta de Howdens - Norwich
Excellent service very helpful person, and immediate help to load goods purchased.

Respuesta de Howdens - Norwich
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