Excellent customer service from staff and the new manager. I have used this branch a number of times and found them to be helpful and knowledgeable.
La empresa ha respondido

Unit 24, Kent Park Industrial Estate, Ruby Street, (Off Old Kent Road), SE15 1LR London, London, GB
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Excellent customer service from staff and the new manager. I have used this branch a number of times and found them to be helpful and knowledgeable.
La empresa ha respondido
Howdens Peckham. Polite friendly staff, always accommodating & making things go as smooth as possible.
La empresa ha respondido
Howdens Peckham top customer service when purchasing doors. Delivered to my address in Camberwell at no extra charge. What can I say will use again in the future.
La empresa ha respondido
The best service!!! We keep coming back to Howdens only because of the manager name Serene. She is amazing,helpful always with a smile, we love having a nice talk with her. For sure gonna come back... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Unit 24, Kent Park Industrial Estate, Ruby Street, (Off Old Kent Road), SE15 1LR, London, London, Reino Unido
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Excellent customer service from staff and the new manager. I have used this branch a number of times and found them to be helpful and knowledgeable.

Respuesta de Howdens - Peckham
Howdens Peckham. Polite friendly staff, always accommodating & making things go as smooth as possible.

Respuesta de Howdens - Peckham
Here is your review, sharp and direct:
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I contacted Howdens Peckham for a worktop and was sent a quote. I was then asked to make payment and quote the reference provided, which I did. Over £1000 was taken from my account with no confirmation, no follow up, and no allocation of the goods.
When I called to chase this, I was told the person who took my order was “on lunch” as if that excuses anything. He is not the supplier, Howdens is. I have a reference number, I have proof of payment, and yet no one seems able or willing to locate my order.
The first person I spoke to showed very little care or urgency. The overall attitude was dismissive, with no accountability and no ownership of the issue. It feels like once they have your money, the service stops there.
Taking a large payment without confirming or allocating the order is not acceptable. This needs immediate attention and proper internal processes because right now, it comes across as disorganised and careless.

Respuesta de Howdens - Peckham
Told would receive delivery on Friday but didn’t get until following Tuesday….terrible service !

Respuesta de Howdens - Peckham
Good service as always when not too busy

Respuesta de Howdens - Peckham
My recent experience at Howdens Kitchens was when my brother and I received a very good service from Marjorie (Kitchen Designer) who's based at the Peckham branch during our meeting with her. Apart from the visit, Marjorie also visited our property, undertook the measurements of the kitchen very diligently, efficiently and professionally in her role. We both found her to be friendly, supportive and on the whole, we felt very welcomed throughout the meeting to discuss the kitchen design (which was eventually accepted). My brother and I therefore have no hesitation in thoroughly recommending Marjorie
of Howdens Kitchens (Peckham Branch) for doing a great job on behalf of the company to our friends and relatives. (Michelle)

Respuesta de Howdens - Peckham
Great branch with an excellent service

Respuesta de Howdens - Peckham
Howdens Peckham top customer service when purchasing doors. Delivered to my address in Camberwell at no extra charge. What can I say will use again in the future.

Respuesta de Howdens - Peckham
Can't say much, all is about congratulations to everyone at Howdens. Bravo bravo bravo..A brilliant job well done. Pls keep it up up up.

Respuesta de Howdens - Peckham
Great range of products - got everything what we needed. Staff very helpful

Respuesta de Howdens - Peckham
Very Expensive
Very shallow cabinets compare to Ikea.
No 0% finance.
Ikea accessories don't fit
It is necessary to use the manual to assemble the cabinet.
When It is bought assemble cabinet.
Still it is necessary to fit the drawers and front drawers.
So it not assemble.
I have seen my neighbours kitchen been delivered fully assemble.
Next time I'll go to easy to assemble Ikea or design and buy from B&Q or Selco

Respuesta de Howdens - Peckham

Respuesta de Howdens - Peckham
Not good, promised a Friday and then a another week later. Couldn’t finish the job on time because sent one incorrect door and sent a extra unit which we didn’t need and measurement from howdens was incorrect and we sit with a unit and incorrect green door and extra end panels. And a week later for the client

Respuesta de Howdens - Peckham
Salesmanship service. Delivery first class no mistakes that is why we use Howdens and not the others

Respuesta de Howdens - Peckham
The best service!!! We keep coming back to Howdens only because of the manager name Serene. She is amazing,helpful always with a smile, we love having a nice talk with her.
For sure gonna come back soon.

Respuesta de Howdens - Peckham
Good value products and good stock. Quite bad at following up account queries

Respuesta de Howdens - Peckham
Cherona was exceptionally helpful, discussed all aspects of kitchen etc, organised delivery etc.

Respuesta de Howdens - Peckham
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