Ordered felt backed panels which would have taken 5 days. They checked branches and collected to fulfill order which was available to collect next day. All staff members attantive and accommodating. G... Ver más
La empresa ha respondido

Unit 75, Stadium Trading Estate, Stadium Way, SS7 3TS Essex, East Anglia, GB
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Ordered felt backed panels which would have taken 5 days. They checked branches and collected to fulfill order which was available to collect next day. All staff members attantive and accommodating. G... Ver más
La empresa ha respondido
We had a flood in our kitchen and were clueless how to re design a new one. Liam from Rayleigh came to the house and offered his expertise and came up with various designs. He was an extremely knowle... Ver más
La empresa ha respondido
Great service from start to finish. From ordering to delivery everyone is super helpful. If anything is damaged or missing it's resolved in seconds. I couldn't recommend highly enough. Will obviously... Ver más
La empresa ha respondido
I have used this depot a lot over the last 5 years, i truly dont get the service i receive from them like the other depots around, first name basis, friendly, nothing is a problem and any... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Unit 75, Stadium Trading Estate, Stadium Way, SS7 3TS, Essex, East Anglia, Reino Unido
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rang up to register my oven for my free 3 year cover
And i bombarded by a foreign Gentle man
trying to sell me more cover found him overpowering and had to ring off as he did not stop going on hence i did not register my appliance what again

Respuesta de Howdens - Rayleigh
Paid for a Kitchen before Christmas in full, and told I needed to take delivery before Christmas to guarantee the price.
Part arrived 22nd Dec, the balance on the 9th Jan. came to fit it this week and a part is missing namely a whole unit on the kitchen design missing from the final invoice so the price agreed was not what was arranged. I had to return to Howdens and pay a further £150 for a most integral bridging unit to complete my kitchen installation even though it was all on the original kitchen design.
Unfortunately as per modern day no accountability as to whose fault this was except the customer left with £150 to find on top of the original £7000 purchase price.
Further to the above review, the manager of the branch called today to offer sincere apologies. Confirmed to me that new protocol had been put in place to limit this oversight happening in the future and offered a full credit to my account for the missing item. I feel this was professionally handled and reflects Howdens attention to customer service in light of the staff mistake that caused the problem. Thank you.

Respuesta de Howdens - Rayleigh
Always in and out quickly, not much fuss, and they do try to get items in as soon as possible if they've not got it in branch.

Respuesta de Howdens - Rayleigh
Millie at Howdens (Rayleigh) knew, straight away, how to help in providing me with the product I needed . within 10 minutes of walking in, I had what i needed and was back in the car ready to leave! very prompt service!

Respuesta de Howdens - Rayleigh
Always friendly and helpful,but their pricing needs looking at !🤔

Respuesta de Howdens - Rayleigh
My experience with Howdens was helpful and informative helped along patiently by Matt at Rayleigh. The kitchen I purchased is great quality. A big thank you.

Respuesta de Howdens - Rayleigh

Respuesta de Howdens - Rayleigh
Ordered felt backed panels which would have taken 5 days. They checked branches and collected to fulfill order which was available to collect next day. All staff members attantive and accommodating. Great service. 👍

Respuesta de Howdens - Rayleigh
Staff at Rayleigh branch are very helpful and have a great deal of knowledge of there products.

Respuesta de Howdens - Rayleigh
Very knowledgeable staff, polite and courteous. Would use.this company again.

Respuesta de Howdens - Rayleigh
Can't praise Howdens at Rayleigh, Essex, enough! We are very pleased with our kitchen units and the help from the friendly staff, particularly Liam our Sales Consultant.

Respuesta de Howdens - Rayleigh
We had a flood in our kitchen and were clueless how to re design a new one. Liam from Rayleigh came to the house and offered his expertise and came up with various designs. He was an extremely knowledgeable , polite and helpful young man with infinite patience!
Can’t speak highly enough of Liam. He is a credit to your Company!

Respuesta de Howdens - Rayleigh
Good helpful staff any problems was sorted out quickly

Respuesta de Howdens - Rayleigh
Great service from start to finish.
From ordering to delivery everyone is super helpful. If anything is damaged or missing it's resolved in seconds. I couldn't recommend highly enough. Will obviously use again & again.

Respuesta de Howdens - Rayleigh
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