Yes a great experience, great team spirit, helpful and friendly advice. I have been doing alot of flooring jobs, l will be in as soon as possible, as kitchen fitting is my preferred profession. Ma... Ver más
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Unit 7, Stamford Business Park, Ryhall Road, PE9 1XT Stamford, East Midlands, GB
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Yes a great experience, great team spirit, helpful and friendly advice. I have been doing alot of flooring jobs, l will be in as soon as possible, as kitchen fitting is my preferred profession. Ma... Ver más
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The whole team at Howdens Stamford was a complete pleasure to deal with. Nothing was a problem when ordering and delivering products to site or from the branch.
La empresa ha respondido
The staff are always very helpful but I think some of the smaller items are very expensive like a 1.4 mtr length of edging at £22 is a bit much and 1pr of joints at £7,Cabinetts are reasonable but the... Ver más
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I had a tap go faulty just out of warranty. The Manager came back to say that they could either replace it like for like at no cost to myself, or I could upgrade to a superior product at a special pr... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Unit 7, Stamford Business Park, Ryhall Road, PE9 1XT, Stamford, East Midlands, Reino Unido
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Staff are always friendly and helpful which is all you can ask.

Respuesta de Howdens - Stamford
Person on the phone ordered the wrong doors, I repeated myself several times about the size of the doors and was told they were the right size, when I picked the doors up I could see they weren’t big enough, was then told the doors I needed were another £180 so I cancelled the order, as a joinery manufacturer the person answering the phone needs to be able to use a tape measure and not use google measurement converter, basics. Wouldn’t use again

Respuesta de Howdens - Stamford
The staff are always very helpful but I think some of the smaller items are very expensive like a 1.4 mtr length of edging at £22 is a bit much and 1pr of joints at £7,Cabinetts are reasonable but the addons certainly make things expensive.

Respuesta de Howdens - Stamford
I had a tap go faulty just out of warranty. The Manager came back to say that they could either replace it like for like at no cost to myself, or I could upgrade to a superior product at a special price. I chose the later, am delighted with my purchase and feel their service was excellent. Well done Stamford Team!

Respuesta de Howdens - Stamford

Respuesta de Howdens - Stamford
Yes a great experience, great team spirit, helpful and friendly advice.
I have been doing alot of flooring jobs, l will be in as soon as possible, as kitchen fitting is my preferred profession.
Many thanks to Howdens team 👍
From Ryan Cruse, ASPECT Carpentry and Joinery

Respuesta de Howdens - Stamford
Howdens Stamford team have been great. Always happy to help and are a very friendly bunch of people working there.

Respuesta de Howdens - Stamford
Very good customer service and staff knowledgeable.

Respuesta de Howdens - Stamford
Was quoted a price for a product that was partly in stock with the remainder needing to be ordered. On checking the stock it was the wrong product - credit raised.
Second product quoted for, ordered and arrived 3 days later, again the wrong product - credit note raised!
Third product checked and double checked for correctness, again quoted and ordered - amount passed to client.
Product arrived and was then told that I had been incorrectly quoted and that it was now almost 3 times the price originally quoted!! Attempted to sort issue over the phone, but depot not very helpful - meeting planned with Manager to hopefully sort - otherwise I could be £300 out of pocket!!!!!

Respuesta de Howdens - Stamford
Use the Stamford branch frequently and all the staff are knowledgable, friendly and helpful.

Respuesta de Howdens - Stamford
Great service and good quality products. They go there extra mile

Respuesta de Howdens - Stamford
I am more than happy with the quality and the service provided by Howdens but what really grates me and consumes hour's and hour's of my time is the accounting system it is not only needlessly complex but your online system is never up-to-date with your shop s system I have several account s with other companies and I have no problem with understanding theirs so why on earth can't someone please take a look at this from the consumer perspective as I know I'm not the only one who has issues with your accounting system it would do Howdens so much good if you were to look into this and simplify and bring your system upto speed consumer accounting as they seem world's apart when they should be compatible with each other... thankyou

Respuesta de Howdens - Stamford
Awesome service. Staff always helpful. Levi is great on the trade counter, I am always made to feel welcome. Great service. Help is always offered when needed and you feel they genuinely care about your business as well as feeling like they are genuinely pleased to receive your business.

Respuesta de Howdens - Stamford
Stamford branch didn’t have the size door I needed. Offered to get one next week Without asking checked Bourne branch who had 3 so was able to order it and pick it same day

Respuesta de Howdens - Stamford
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