We are delighted with our kitchen. Pearl was super helpful, even as we changed the design halfway through when decided to remove our kitchen wall! She gave great advice and excellent communication thr... Ver más
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Unit 2, Stretford Motorway Estate, Barton Dock Road, M32 0ZH Manchester, North West, GB
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We are delighted with our kitchen. Pearl was super helpful, even as we changed the design halfway through when decided to remove our kitchen wall! She gave great advice and excellent communication thr... Ver más
La empresa ha respondido
I had a wonderful experience working with Pearl on our kitchen. She was incredibly patient, professional and helpful, giving me plenty of time to go through every detail and make sure everything... Ver más
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Howdens Trafford Park are truly an amazing bunch of people. I’ve had a nightmare with a kitchen renovation and the one positive the whole way through was Pearl and the team. They were patient, kind an... Ver más
La empresa ha respondido
We had a fantastic experience with Trafford Park Howdens. A huge thank you to Pearl Cavaney, who was incredibly helpful from start to finish. She really listened to what we wanted, worked closely with... Ver más
La empresa ha respondido
The UK's No. 1 Trade Kitchen Supplier.
Escrito por la empresa
Unit 2, Stretford Motorway Estate, Barton Dock Road, M32 0ZH, Manchester, North West, Reino Unido
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Always very attentive staff good selection of doors to choose from at competitive prices

Respuesta de Howdens - Trafford Park
Brilliant service, I ordered the wrong size door, I called them up and they said no problem and swapped it for the correct size,

Respuesta de Howdens - Trafford Park
We ordered a kitchen with Howdens Stretford, there was a good range of kitchens and appliances. this was designed and managed by Ally and A. D Building Services in Flixton who fitted our kitchen as part of our extension. Our Kitchen was delivered in a timely manner and we also bought our flooring from Howdens Stretford as well. Our kitchen now looks fantastic.

Respuesta de Howdens - Trafford Park
Local tradesman who use Stretford branch regularly. All members of staff extremely helpful, a wide variety of products and ranges to choose from too. All excellent quality

Respuesta de Howdens - Trafford Park
Staff are always very helpful they always seem to have what I want which is a blessing at these times

Respuesta de Howdens - Trafford Park
Due to negligence of the Howdens Stretford store, I’m due to go without a kitchen over the Christmas period and for another month.
This negligence covers four areas:
1. Items missing, incorrect, and damaged
2. Dreadfully slow service and repeated delays
3. Inability to escalate complaints
4. Significant financial repercussions as a result
Firstly, 4 crucial items were delayed due to damages. Of the Items delivered despite what was written on the invoice, 8 items were still missing. Further items were also incorrect to the design or damaged.
Secondly, took over 3 months for the kitchen to be designed despite already having a design from another kitchen provider. The average response from the designer was over a week and continually had to chase in order to do basic tasks such as making the payment and making minor changes.
Thirdly, was unable to escalate complaints to the store manager despite repeated calls. This is despite the fact that I requested to transfer to another Howdens store in order to receive a better quality service which was denied under reassurances service would be significantly improved. There isn't a complaints email advertised online so I was left to trust reassurances despite mistrust. If a particular Howdens store is exceptionally busy they should allow customers the ability to move to a quieter store based on their best interests.
Lastly, the kitchen is still missing over 12 crucial parts and because of delays, my builder is no longer available meaning I'm going to have to wait another month without a kitchen. I've had to pay for the builders time trying to investigate missing and damaged parts when it should have been spent building the kitchen.
Awaiting for a response from Howdens but once received will update the review accordingly.

Respuesta de Howdens - Trafford Park
I had the pleasure of having this Stretford branch design and fit my kitchen, which is absolutely beautiful I love it, My kitchen designer Ally Ratchford came to my home and listened to exactly what I wanted and how I wanted it, she then came back to me with the most beautiful design of kitchen, it is stunning, I must also mention the wonderful Manager at this branch Zora Herbert, I am so impressed with her as in the odd occasion Ally was with another client Zora knew exactly how to answer my question which to me shows she has her finger on the button so to speak at all times, I highly recommend using this company It has been an excellent experience all round for me in getting my beautiful new kitchen.

Respuesta de Howdens - Trafford Park
Howdens Stretford
I was looked after by Alison who designed my kitchen. Absolutely brilliant service and just what I wanted.
I highly recommend this Howdens.

Respuesta de Howdens - Trafford Park
All that l wanted was available from stock so l was satisfied.

Respuesta de Howdens - Trafford Park
Wonderful staffs, helpful and knowledgeable. I have bought 2 kitchens already and I should be buying more soon. The product are great too.

Respuesta de Howdens - Trafford Park
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