H.Samuel - Edinburgh Opiniones 46

TrustScore: 4 sobre 5

4,1

119 Princes Street, EH2 4AA Edinburgh, Edinburgh Prince St, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would like to congratulate Lisa for a great experience at Fort Kinnard . I felt very valued and her customer service was outstanding. Lisa gave great service and secured more than we thought we woul... Ver más

Valorada con 5 estrellas sobre 5

A variety of products online and good selection of men's jellewry in the H Samuels shop in Edinburgh. Looking for men's jewellry, so not easy to find in every shop. But managed to find the best produc... Ver más

Valorada con 5 estrellas sobre 5

I've always had good service from the staff. The shop always has a welcoming atmosphere and the turnaround for jewellery repair is impressive. each of the staff members are lovely. The store man... Ver más

Valorada con 1 estrellas sobre 5

I purchased a citizen women watch the beginning of the month , which I got a discount code for next purchase , number of time I tried to put my code and it would not allow me to. When I went to the... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Joyería
  2. Servicio de piercing de orejas
  3. Servicio de reparación de joyería
  4. Servicio de reparación de relojes de pulsera
  5. Relojería

Sobre H.Samuel - Edinburgh

Escrito por la empresa

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Información de contacto

  • 119 Princes Street, EH2 4AA, Edinburgh, Edinburgh Prince St, Reino Unido

  • 01312206308

4,1

Muy bueno

TrustScore: 4 sobre 5

46 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I purchased a citizen women watch the…

I purchased a citizen women watch the beginning of the month , which I got a discount code for next purchase , number of time I tried to put my code and it would not allow me to. When I went to the store the manager was not even aware of this kind of deals and could only give me 10 % discount .
However thanks to The blue light card I got a 15%discount .
I am very disappointed. And I am a regular buyer from H.Samuel

29 de septiembre de 2025
Opinión espontánea
Logotipo de H.Samuel - Edinburgh

Respuesta de H.Samuel - Edinburgh

Hi Priyanka. We appreciate you bringing this to our attention. We're sorry your discount code didn't work and that there was confusion in-store. We'll look into this to ensure our team is aware of all promotions. Thank you for your feedback. Please give us a call on 08004581065 with your case reference 02699227. Kind regards Elaine

Valorada con 5 estrellas sobre 5

I have just visited H Samuel’s in…

I have just visited H Samuel’s in Princes Street to have some links removed from my watch and I have to say the customer service I received was exceptional. I received some very useful information on the watch that I have which will be very useful for the future.

25 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good selection of men's jewellry in Edinburgh shop

A variety of products online and good selection of men's jellewry in the H Samuels shop in Edinburgh. Looking for men's jewellry, so not easy to find in every shop. But managed to find the best product and order it online with a wee promocode, which was a little bonus.

26 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top star Lisa

I would like to congratulate Lisa for a great experience at Fort Kinnard . I felt very valued and her customer service was outstanding. Lisa gave great service and secured more than we thought we would spend! So refreshing to be served by someone who made us feel welcome and special, Employers should be very proud of this employee. 10/10

29 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

EARINGS AND BRACELET

I purchased gold earings and bracelet. The staff Becky served me. I spoke to Gareth and Amanda. They are holding a charity event in the store for children's cancer.

I have purchased a lot of jewelry from there over a period of time and the staff have always been so warm and friendly.

It is a very welcoming place to shop in. They don't rush you on, and they interact with customers while serving. The staff are so well mannered. When I am browsing, I never feel forces to buy something that I am interested in. They shop is kept to a high standard of cleanliness. The quality of the items I have purchased is high. When I am finished in the shop, I come out laughing. They see customers as people and not pound signs.

They deserve all the credit that people give them.

I would like to think that the positive comments are passed into the staff. I couldn't recommend the store more.

Once again, thanks to all the staff in Princes Street for all the help and advice I've received.

27 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've always had good service from the…

I've always had good service from the staff. The shop always has a welcoming atmosphere and the turnaround for jewellery repair is impressive. each of the staff members are lovely. The store manager Gareth does a great job running the place. Nothing is an inconvenience for the staff when you ask them questions.

The shop is well laid out and clean. They give you plenty of time to browse and don't rush you when making a choice.

Isla, Caris and Lauren have been great when serving me in recent visits.

I couldn't recommend H Samuel more.

13 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Katrina was extremely helpful and…

Katrina was extremely helpful and patient when I was purchasing a watch. It had to be really-sized numerous times and she was so helpful. She also told me she would call me when the Olivia Burton range came into the store.

8 de julio de 2021
Valorada con 5 estrellas sobre 5

Shopping at your store in princes…

Shopping at your store in princes street. I was looking to buy a gift for my friend. From walking into the shop I received excellent assistance in choosing earrings. The sales consultant was professional, not to pushy & very good at her sales technique. Overall very satisfied with the service & my purchase.

3 de julio de 2021
Valorada con 5 estrellas sobre 5

Excellent service.

Great service. Friendly and polite and the lady I was served by was extremely helpful in finding the perfect gift for my nieces birthday. Thank you so much.

2 de julio de 2021

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más