H.Samuel - Leeds 39 Opiniones 

94
TrustScore: 3.5 sobre 5

3,6

Unit 39-40 White Rose Shopping Centre, LS11 8LL Leeds, Leeds, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fiona, from the white rose H Samuel store, was super helpful. She helped us find the ring we had looked at online, she set up the much needed insurance and showed me how to clean my ring.

Valorada con 1 estrellas sobre 5

Poor customer service from this “jewellers” purchased a wedding ring set and three weeks later found a small diamond had fallen out it and it’s not covered under warranty H Samuel want as much as the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I took my 14 year old daughter to H Samuel today for her very first ear piercing. Gina was lovely with her, incredibly helpful and gentle, talked us through all the options and even gave us 10% disco... Ver más

Valorada con 5 estrellas sobre 5

Called into white rose store yesterday to enquire about getting my helix pierced, spoke to the loveliest girl called Ella. Ella was so helpful said they did do piercings etc and put me totally at... Ver más


Información sobre la empresa

  1. Joyería
  2. Servicio de piercing de orejas
  3. Servicio de reparación de joyería
  4. Servicio de reparación de relojes de pulsera
  5. Relojería

Sobre H.Samuel - Leeds 39

Escrito por la empresa

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Información de contacto

  • Unit 39-40 White Rose Shopping Centre, LS11 8LL, Leeds, Leeds, Reino Unido

  • 01132772273

3,6

Medio

TrustScore: 3.5 sobre 5

94 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(94)

1625 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The sales person in the shop was…

The sales person in the shop was fantastic so helpful
Did go in to buy a ring at that time just to get some ideas
Sales person made it a really good experience
The wedding ring we chose where excellent value
Top marks

27 de mayo de 2021
Valorada con 5 estrellas sobre 5

New ring's for my wife.

I had the most pleasant experience in any shop that I have been in. The sales assistant was extremely helpful and knowledgeable about the items I wanted to purchase, she took time to listen to why I was buying the items, she took my details to contact me when another item is available which I wanted to purchase. 100% satisfaction.

27 de mayo de 2021
Valorada con 5 estrellas sobre 5

Excellent friendly staff

Excellent friendly staff . Made me feel welcome and at ease . I ended up with a watch that I loved and am very happy with it . Would definitely recommend h Samuel white rose centre Leeds . J R

18 de mayo de 2021
Valorada con 5 estrellas sobre 5

Wedding band, top service

I saw a ring online and needed it asap. So i went to the whiterose store and was met by a very friendly helpful lady. Which showed me and ones they had in store which were similar in looks and price, and also gave me alternatives as i wasn't to sure on size. I took the ring and my mrs loves it. The lady shame i didn't get her name (think she was the manager), should get a pay rise 🙂.

18 de mayo de 2021
Valorada con 4 estrellas sobre 5

Lovely earrings

Lovely earrings ordered as click and collect,as delivery would not have been in time for a friends birthday.
Unfortunately I had to wait 30mins in a queue to go into the shop, I would have expected there to be a separate queue for the click and collect to those waiting to go in and browse???
Both pairs of earrings were lovely though

14 de mayo de 2021
Logotipo de H.Samuel - Leeds 39

Respuesta de H.Samuel - Leeds 39

Hi Carol thank you for taking the time and trouble to let us know of your experience, it is great to hear you were happy with your purchase and that you found the perfect gift we appreciate you letting us know – I am sorry to learn you were unhappy with having to queue to collect your order to ensure the safety of our customers and store team we have had to limit the number of staff available and the number of customers allowed in store and were not able to facilitate this Many thanks Pamela

Valorada con 4 estrellas sobre 5

The service when I was in the shop was…

The service when I was in the shop was very good, friendly and the lady was very patient, as my daughter was very indecisive choosing an 18th Birthday present. We’d made an appointment online, but when we arrived there was no guidelines for customers that had made appointments, so we just queued with everyone else, and I was worried we’d missed our slot. I eventually had to ask people in front of me if they had also made appointments, which they hadn’t and felt like I was pushing in, which made me feel very uncomfortable. However the ring we purchased was good value for money and my daughter is very pleased with it.

11 de mayo de 2021

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