I called into the Newcastle branch and was met with Imana. She was very attentive and helpful. She sorted me with what I was looking for. Would definitely return at some point when necessary
Localización
Cambiar localización53 Northumberland Street, NE1 7AF Newcastle, Newcastle, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Another happy and good experience at H Samuel. After a recent visit when they sorted a repair very efficiently for my engagement ring. Faye at the Newcastle store was great and very patient when helpi... Ver más
I highly recommend the Newcastle store for ear piercing. Helen was amazing, she went above and beyond to look after my daughter (almost age 10) and I believe that had we gone to a different store the... Ver más
Ignorant staff, not welcoming at all unlike sunderland branch where they the opposite, being from newcastle i think it's bad
La empresa ha respondido
Información sobre la empresa
- Joyería
- Servicio de piercing de orejas
- Servicio de reparación de joyería
- Servicio de reparación de relojes de pulsera
- Relojería
Sobre H.Samuel - Newcastle
Escrito por la empresa
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Información de contacto
53 Northumberland Street, NE1 7AF, Newcastle, Newcastle, Reino Unido
- 01912332810
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Assistant couldn’t have been nicer
Assistant couldn’t have been nicer, so patient and extremely helpful, gave great advice and had so much knowledge of the products. Very happy with my purchase, beautiful and great price.
In no more than 5 minutes
In no more than 5 minutes, an employee put a new battery in my watch - excellent service as always.
The staff were very helpful and patient…
The staff were very helpful and patient when me and my partner went to purchase wedding rings it was a very good experience
Helen your sales girl was excellent and…
Helen your sales girl was excellent and so helpful. Great experience as I knew what I went in for and she helped no problem.
Fabulous service
The lady who sold us the watch was excellent. Very informative and professional. Unfortunately I cant remember the ladies name but she will remember we were buying the watch as a leaving present for our boss. 10 / 10 customer satisfaction well done
Unfortunately I cannot remember her…
Unfortunately I cannot remember her name but the woman serving me was lovely! Great product great service
Wedding ring shopping
Went to H. Samuel for my wedding ring and the women who served me was lovely. I tried on a couple of rings but new straight away which one I wanted. She was very helpful with my fiance and explained the different options for him as his ring size is very large. Overall a good experience. And price was great too.
Went into the shop to purchase a locket…
Went into the shop to purchase a locket as I had lost mine which I had for many years. Was served by a lady called Melissa who was most helpful and knowledgeable in assisting me with my choice. Nothing was too much trouble especially as the glass door on the display cupboard was sticking making it difficult to assess the tray of lockets to look at.After many attempts to open it I as able to make my choice with ease. It was a most enjoyable experience as I feel with covid restrictions in place we have lost alot of our customer experience. Thank you Melissa
Good service
I had viewed Ruby rings and online
I had viewed Ruby rings and earrings on the Samuel website, so was aware what was on offer, but needed to physically see snd try before buying. The Newcastle staff were so friendly and helpful.
After a trying a few I purchased a ring I hadn’t seen online, so was definitely worth visiting the store.
Great customer service
Great customer service when buying a wedding ring and exchanging. Lovely friendly staff. Great prices.
We got everything we asked for in a…
We got everything we asked for in a lovely friendly manner.
The staff where very polite
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







