Visited the Rhyl store with my daughter who was desperate for her ears piercing. They only had one piercer in (usually have 2) so had to do one ear at a time, she still wanted it doing. My daughter wa... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Visited the Rhyl store with my daughter who was desperate for her ears piercing. They only had one piercer in (usually have 2) so had to do one ear at a time, she still wanted it doing. My daughter wa... Ver más
La empresa ha respondido
We had an engagement ring designed by Zoe, who was amazing, the 3 diamond, trilogy ring is stunning. Customer service throughout by Donna was equally amazing. Long live the Rhyl Branch of H Samuel xxx... Ver más
Donna at the Rhyl branch was absolutely amazing today helping us to choose the perfect engagement ring. She was professional, patient, I felt we had her full attention. Donna listened to my preferen... Ver más
Staff very friendly they are all very nice and helpful ryhl branch
Escrito por la empresa
57 High Street, LL18 1TH, Rhyl, Rhyl, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Visited the Rhyl store with my daughter who was desperate for her ears piercing. They only had one piercer in (usually have 2) so had to do one ear at a time, she still wanted it doing. My daughter was reluctant to get her other ear done and was really anxious & kept pulling away. The piercer (Lianne) was absolutely amazing, so patient, didn’t rush her, tried ever tactic possible but my daughter just couldn’t bring herself to do it. She recommended that we go & get some air for 5 minutes & come back & try again, we did, we came back, my daughter was distracted by her new squishy, as Lianne discreetly snook up beside her & did the piercing without her realising. My girl was made up & didn’t know she’d done it. The staff in the shop made a big fuss of her & were all amazing. Must’ve been in shop for 3 hours (no exaggeration). My girl loves her earrings & loves showing them off. No redness, no swelling, she keeps forgetting they’re there, they look beautiful. Would definitely recommend this store, Lianne deserves a medal & a huge bonus in her wage for that day! Thank you ☺️

Respuesta de H.Samuel - Rhyl
Donna was the lady that helped me choose my daughters 18th birthday gift was absolutely helpful

Respuesta de H.Samuel - Rhyl
We had an engagement ring designed by Zoe, who was amazing, the 3 diamond, trilogy ring is stunning. Customer service throughout by Donna was equally amazing. Long live the Rhyl Branch of H Samuel xxxxx
I had Lianne from the Rhyl branch help me yesterday and she was lovely, so kind and helpful. Couldn’t recommend her enough :)
Lianne from the Rhyl branch was really helpful, especially when buying a lifetime battery for my watch. Efficient and Incredible customer service. Thankyou very much.
Krystle showed us an array of items we where interested in to celebrate our wedding anniversary. Very helpful great customer service
I have been to H.Samuel in Rhyl today and was served by Lianne who was excellent and so lovely and friendly, It was an absolute pleasure to go there thank you.
Donna at the Rhyl branch was absolutely amazing today helping us to choose the perfect engagement ring. She was professional, patient, I felt we had her full attention. Donna listened to my preferences of ring design, explored all options of delivery timescales etc. Overall an enjoyable experience for a special purchase. I will be returning to for bridesmaids gifts at the very least!
I went in to have two watch batteries replaced and received excellent service. Donna was friendly, knowledgeable, and very helpful throughout. The service was quick and efficient — a really positive experience overall.
We went to Rhyl to buy a watch, Bee the shop assistant was very nice and helpful, she gave me a lot of advice on 2 different watches that i liked and in the end I bought the watch that I originally wanted. A white strap Hugo ladies watch, that is absolutely gorgeous. Bee is a credit to your company and we will definitely be back when we are on holiday again.
Krystle made buying this watch a pleasure; she was very helpful and professional.
I had my ears pierced today at the Rhyl store by Zoe. The whole experience was very professional and quick and easy. Zoe was very knowledgeable and also friendly and polite making the whole experience very positive. She cleaned everything beforehand and then took time explain the procedure to me and she was very careful and attentive when doing the placements on my ears. I would definitely recommend this store for ear piercings and I will probably be back there again for my next pair once these have healed.
My 11 yr old had her ears pierced for the 1st time, upon going into h Samuel we were greeted by the team
Zoe then got my daughter to select her earrings before sitting down and having them done.
The whole experience was very quick and done with care
Thank you to team Rhyl
The lady was very helpful, polite, friendly and had good watch knowledge, she made me feel at ease, and made sure the watch strap fitted correctly.
We took our 6 year old daughter today to get her ear pierced. Fantastic friendly service and Zoey looked after our daughter every step of the way. I really hope this shop gets the support it needs to remain open. Thanks again
My daughter had her ears pierced, for the first time, at H Samuel, Rhyl. Zoe was amazing, she explained the process from start to finish, and put my daughter at ease, so much so, she barely flinched when the piercings were being done!
I popped in to exchange a watch that I purchased in London, but unfortunately I'd already had the same 1 ,I was warmly greeted by Lianne ,very friendly & courteous too. She helped me choose an alternative watch. Overall a very nice experience from her.
My Husband and I called in to purchase a Ruby ring for our 40th wedding anniversary the staff were wonderful Zoe was very helpful and we found the perfect ring highly recommend H Samuel’s Rhyl nice to actually be able to call in and get such great service .
Thank you
Excellent service today at H Samuel Rhyl. Zoe was really helpful as we tried on lots of wedding rings. Very professional and a great experience. Highly recommended.
First class service and helpful from Lianne
Many Thanks
Mark
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.