H.Samuel - Stoke On Trent Opiniones 

43
TrustScore: 2 sobre 5

2,1

Unit SU13 Potteries Ctr, Hanley, ST1 1PS Stoke On Trent, Stoke On Trent, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Gold bracelet, cost £179.00 broke after only a month of infrequent wear. Sent off for inspection and I have been told that - in the manufacturers opinion- there is no fault with the item and I have... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

my story is one with a happy ending, my fiance bought an engagement ring from the H samuel store in Newcastle. I had some problems with the ring, the stone always fell out, even though I had insuranc... Ver más

Valorada con 5 estrellas sobre 5

Fantastic customer service - apologies as we didn’t get the ladies name that served us but we think she was pregnant, so helpful when exchanging a watch we had purchased for our Son, definitely return... Ver más

Valorada con 5 estrellas sobre 5

A couple of years ago a stone fell out of my engagement ring, I returned it to the store in Hanley where my fiancé brought it from and it was repaired. Less than a week later the stone fe... Ver más


Información sobre la empresa

  1. Joyería
  2. Servicio de piercing de orejas
  3. Servicio de reparación de joyería
  4. Servicio de reparación de relojes de pulsera
  5. Relojería

Sobre H.Samuel - Stoke On Trent

Escrito por la empresa

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Información de contacto

  • Unit SU13 Potteries Ctr, Hanley, ST1 1PS, Stoke On Trent, Stoke On Trent, Reino Unido

  • 01782280258

2,1

Malo

TrustScore: 2 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,1

Todas las opiniones

(43)

1630 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My special present for a big birthday.

I received money for a recent birthday and wanted to buy something special so decided on a new Best Watch. I looked on various websites and then finally settled on the Olivia Burton Lace watch. I ordered it on line, to be delivered to the store and received an email straight away. The next day I received another email to say it had been dispatched and then another the day after to say it had arrived in store. On arrival at the store I showed my email confirmation and the assistant brought me my watch, she asked me to try it for size, then offered to remove a few links for a better fit. Fantastic face to face service and was very helpful. The watch is beautiful and fits perfectly now. Really happy with my special present for my 50th:)

30 de mayo de 2021
Valorada con 5 estrellas sobre 5

Super service.

Super prompt service and also the assistant was fully informed of product knowledge. She was most friendly, polite and most helpful. It was a pleasure to buy a special gift from H. Samuel.

27 de mayo de 2021
Valorada con 5 estrellas sobre 5

The lady who helped us choose our…

The lady who helped us choose our wedding rings was fab! This was at the Hanley Stoke On Trent store in the intu Potteries centre. Cannot remember her name unfortunately- she had green and pink hair :D

27 de mayo de 2021
Valorada con 5 estrellas sobre 5

Replacement wedding ring

We went in to replace my husband's wedding ring. Paula was very attentive and professional explaining everything about the different metals etc. We didn't feel rushed or pressured when we were making our final decision. Thankyou Paula and Samuel's.

22 de mayo de 2021
Valorada con 5 estrellas sobre 5

Lovely staff

Lovely helpful lady in H Samuel in the Potteries Centre it was last day of the sale so managed to get an extra percent off. Can definitely recommend.

18 de mayo de 2021
Valorada con 3 estrellas sobre 5

Gift card blank

Hi,
I paid for gift wrap and message.
Received bracelet which was very good.
However the the gift card was blank.
I have attached pics of card
Regards
Phi

6 de mayo de 2021
Logotipo de H.Samuel - Stoke On Trent

Respuesta de H.Samuel - Stoke On Trent

Hello Phil, OH NO! Thank you for bring this to our attention! I am so sorry that your gift message was missing out of your order. Could you please contact us on 0800 458 1065 option 3 and quote 01666719, and we will be more than happy to help. Regards Luke

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