I bought three doormats from Hug and couldn’t be happier. The fact they’re British‑made was a big reason for choosing them, and the quality absolutely lives up to it. Customer communication was excell... Ver más
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Consulta las opiniones de los clientes
Looking for a vibrant coloured, geometric rug was more difficult than imagined. But Hug Rug had the solution. There were other rugs around, but when you actually read through their reviews and looked... Ver más
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Clear information on rugs, excellent choice of colours, good photographs of them on various floors: all helped me make exactly the right choice for my needs. I chose the lightweight stone hug rug for... Ver más
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I've just bought the Herdy Doormat and matching runner. They look great in our hall way. William & George, our Herdy sheep are always waiting to greet us when we come home. Soft, luxurious and real... Ver más
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Información sobre la empresa
Escrito por la empresa
The original washable rug, made for thoughtful living. Hug Rug, part of the Phoenox Textiles family, is a leading British flooring brand responsible for creating the first washable rug in 1970. Hug Rug epitomises true British craftsmanship, as it continues to craft all of its products in the UK at its family-run mill in Yorkshire, which has been in operation since 1954. Designed for every home, Hug Rug’s collections span environmentally conscious doormats, runners, rugs, bath mats and more – all designed to help reduce plastic waste and support greener living. Brilliant at trapping dirt and machine washable, Hug Rug combines practicality and style with environmentally-friendly credentials. Every product is crafted with care to provide everyday comfort for busy homes and modern lifestyles.
Información de contacto
Phoenox Textiles, Spring Grove Mills, Clayton West, HD8 9HH, Huddersfield, Reino Unido
- 01484959301
- info@hugrug.co.uk
- www.hugathome.co.uk
4,8
Excelente
14 mil opiniones
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Absolutely love my hug rug
Absolutely love my hug rug, excellent quality and good value for money. I will be buying more in future.
2 de abril de 2026
Any concerns are sorted promptly
Any concerns are sorted out satisfactory so can buy with confidence
2 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
British made rugs - exceptional quality
I bought three doormats from Hug and couldn’t be happier. The fact they’re British‑made was a big reason for choosing them, and the quality absolutely lives up to it. Customer communication was excellent throughout the whole process, and the mats look fantastic in our home — a real added bonus. Highly recommend.
12 de marzo de 2026
Respuesta de Hug Rug
Thank you for your very lovely review, comments and recommendation which is very much appreciated.
Best wishes
Leanne, Hug Rug
Respuesta de Hug Rug
Thank you for taking the time to review your order.
Best wishes Leanne, Hug Rug
Respuesta de Hug Rug
Thank you for taking the time to review your order.
Best wishes Leanne, Hug Rug
A vibrant coloured, quality rug that looks like it will outlive the cat.
Looking for a vibrant coloured, geometric rug was more difficult than imagined. But Hug Rug had the solution. There were other rugs around, but when you actually read through their reviews and looked at actual photographs, there was a significant difference. However reviews for Hug Rug were unanimous in their positivity and lo and behold, my rug was exactly as shown and for that I would purchase from Hug Rug again. A solid good quality rug, with website photos that were truly representative of the actual product. A seemingly rare feat in today’s market.
1 de abril de 2026
Respuesta de Hug Rug
Thank you for your very lovely review, comments I'm so pleased you could find just what you wanted.
Best wishes
Leanne, Hug Rug
Loved the rug and dealt with efficiently
Loved the rug and dealt with efficiently
4 de diciembre de 2025
Respuesta de Hug Rug
Thank you for taking the time to review your order.
Best wishes Leanne, Hug Rug
Have purchased one of these rugs before…
Have purchased one of these rugs before and they are so good. I purchased the hares on a greenish background, lovely, suites my kitchen decor and they last such a long time and easy to wash. Very pleased with the rug I purchased, quick delivery as well. Very Happy Customer. Thank you.
1 de abril de 2026
Respuesta de Hug Rug
Thank you for your lovely review.
Best wishes Leanne, Hug Rug
Came quickly and product is exactly as…
Came quickly and product is exactly as advertised.
7 de abril de 2026
Respuesta de Hug Rug
Thank you for taking the time to review your order.
Best wishes Leanne, Hug Rug
Good quality doormat
Good quality doormat, delivered within a few days of purchase.
1 de abril de 2026
Respuesta de Hug Rug
Thank you for taking the time to review your order.
Best wishes Leanne, Hug Rug
Great prices and brilliant customer services
Great range of rugs, brilliant customer service, very keen prices, fast delivery.
31 de marzo de 2026
Respuesta de Hug Rug
Thank you for taking the time to review your order and your lovely comments.
Best wishes Leanne, Hug Rug
Easy to order
Easy to order, delivered on time.
Our rug has made the kitchen look brighter and warmer
Thank you.
31 de marzo de 2026
Respuesta de Hug Rug
Thank you for taking the time to review your order.
Best wishes Leanne, Hug Rug
A lovely oak leaf and acorn design on a…
A lovely oak leaf and acorn design on a well made non slip mat.
30 de marzo de 2026
Respuesta de Hug Rug
Thank you for taking the time to review your order.
Best wishes Leanne, Hug Rug
The rugs are beautiful
The rugs are beautiful, everyone has admired them. Delivery was fast and efficient. Thank you
31 de marzo de 2026
Respuesta de Hug Rug
Thank you for taking the time to review your order.
Best wishes Leanne, Hug Rug
It was delivered promptly in good…
It was delivered promptly in good condition. Its a beautiful rug and fits in perfectly to its chosen place.
31 de marzo de 2026
Respuesta de Hug Rug
Thank you for taking the time to review your order.
Best wishes Leanne, Hug Rug
Respuesta de Hug Rug
Thank you for taking the time to review your order.
Best wishes Leanne, Hug Rug
Good wyal
The rug is very well made looks classy delivery was as detailed and the price was very good
31 de marzo de 2026
Respuesta de Hug Rug
Thank you for taking the time to review your order.
Best wishes Leanne, Hug Rug
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