Excellent. Ordered late at night. Full colour paper wristband. Simple design, recommend paying the little extra to have them tweak it- promptly emailed the next morning for me to review and co... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónKingstanding Way, 1 Decimus Park, TN2 3GP Tunbridge Wells, England, GB
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Consulta las opiniones de los clientes
First time rubbish. Made complaint they actioned it and corrected there error and delivered in speed. Wrote a nice email thanking them no response.
La empresa ha respondido
I ordered wristbands on Monday morning. That evening I received a message saying they were on their way. Tuesday lunchtime they arrived. I hadn't paid for express shipping. Fantastic service. Why can'... Ver más
La empresa ha respondido
ID&C has a wide range of products, easy to custom design to meet my requirements. Delivery was prompt and as advised, key when deadlines loom for events. Service and delivery can't be faulted.
Información sobre la empresa
- Servicio de impresión digital
- Servicio de tecnología para eventos
- Tienda de grabados y letreros
- Tienda de artículos promocionales
Escrito por la empresa
We are the UK's leading custom wristbands supplier. With the widest range of wristband styles and printing options, we promise to offer the fastest delivery, the most competitive prices and 100% satisfaction.
More ID&C Info
Escrito por la empresa
- Free Delivery
- USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
- Fast Production
- We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.
Our promise
Quality Wristbands Guaranteed
You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.
Información de contacto
Kingstanding Way, 1 Decimus Park, TN2 3GP, Tunbridge Wells, England, Reino Unido
- +44 1892 548 364
4,1
Muy bueno
271 opiniones
Ha contestado el 100% de las opiniones negativas
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Always good service
Great service, lots of options, easy to add our logo/design and quick turnaround
7 de abril de 2026
Respuesta de ID&C Wristbands - ID&C UK
Thank you for the kind review. We’re glad you found the service efficient, the design process easy to use, and the turnaround time quick. It’s great to hear the range of options and logo customisation worked well for you, and we appreciate your support of ID&C.
Great second time round
First time rubbish. Made complaint they actioned it and corrected there error and delivered in speed. Wrote a nice email thanking them no response.
9 de marzo de 2026
Respuesta de ID&C Wristbands - ID&C UK
Thank you for taking the time to update your experience. We’re sorry the initial order was not right, but we’re pleased our team was able to act quickly to correct the issue and get the replacement delivered promptly. We also appreciate you sending a follow-up email afterwards, and we’re sorry that this was not acknowledged. That should not have been overlooked. Your comments are genuinely helpful and will be shared with the team as we continue improving both our service and communication.
Time sensitive delivery was late so was…
Time sensitive delivery was late so was of no use. Only a 10% refund offered for a project where company was only chosen for their ability to deliver on time. Never again!
26 de marzo de 2026
Opinión espontánea
Respuesta de ID&C Wristbands - ID&C UK
We’re sorry to hear your order arrived late and wasn’t usable for your project. We understand how important reliable delivery is, especially when it’s the main reason for placing an order.
It’s clear this experience hasn’t met expectations, and we appreciate your feedback on both the delay and the resolution offered.
If you’re open to it, we’d like to review this further. Please feel free to respond here or contact us at cs@idcband.com
so we can look into what happened and see how we can help.
I am writing to provide feedback on the…Hillview Ambassador Lanyards
I am writing to provide feedback on the recent batch of lanyards we received, as requested. Unfortunately, the quality does not meet the standard of previous orders we have placed with yourselves.
In particular, the stitching around the fastening appears to be of poor quality. It is rough and uncomfortable, making the lanyards quite itchy when worn around the neck. Additionally, some of the lanyards do not lay flat against the body, which affects both their appearance and overall usability.
Given our positive experience with your products in the past, this decline in quality is disappointing. We would appreciate it if you could look into this issue and advise on how it can be resolved, whether through replacement, refund, or improvements in future orders.
We value our working relationship and hope this matter can be addressed promptly.
5 de marzo de 2026
Respuesta de ID&C Wristbands - ID&C UK
Thank you for taking the time to share such detailed feedback on your recent Hillview Ambassador lanyards order. We’re sorry to hear that the quality hasn’t matched your previous experiences with ID&C.
The issues you’ve described with the stitching and comfort are certainly not what we aim to deliver, and we understand how both the feel and how the lanyards sit can impact day-to-day usability and presentation. It’s particularly concerning to hear that some items are not laying flat as expected.
We’d like to look into this properly and work towards a suitable resolution. If you’re happy to continue the conversation here, we can assist further, or you’re very welcome to contact us directly at cs@idcband.com
with your order details so we can investigate and advise on next steps.
Repeat Orders, Completely Different Product
We’ve ordered the same branded lanyards multiple times, expecting consistency, but have now received three clearly different shades across separate batches.
Our latest order was placed as a direct repeat of the original 2023 batch, which our customer approved. Despite this, the colour supplied is significantly different and not usable for our customer.
The supplier’s response has been to rely on Pantone tolerances, despite the differences being obvious and well beyond a minor variation. No meaningful resolution or support has been offered.
Overall, very disappointing. A repeat order should not result in a completely different product.
20 de marzo de 2026
Opinión espontánea
Respuesta de ID&C Wristbands - ID&C UK
Thank you for your feedback. Our team endeavoured to communicate each step of the process proactively for you to prevent any misalignment so we're extremely sad and disappointed to hear the end product still fell short of what you were expecting. We'll conduct an internal review to ensure our processes remain as robust as possible.
Service & Delivery can't be faulted
ID&C has a wide range of products, easy to custom design to meet my requirements. Delivery was prompt and as advised, key when deadlines loom for events. Service and delivery can't be faulted.
11 de febrero de 2026
Lanyards are well made and arrived in…
Lanyards are well made and arrived in time.
6 de febrero de 2026
Opinión espontánea
Respuesta de ID&C Wristbands - ID&C UK
Thank you for your review! We're really glad your products arrived in time and that you're happy with the quality. We hope to work with you again in the future!
Top product, top company.
Excellent communication, excellent product. Will continue to use ID&C for our festival wristbands.
23 de septiembre de 2025
Respuesta de ID&C Wristbands - ID&C UK
Thank you so much for your review! We are thrilled you’re happy with the product and communication. We can’t wait to supply your festival wristbands again!
The Royalty of Wristbands
Definitely be using this company again. The customer service was great and nothing was a problem after many phone call questions. That with excellent delivery - what more dya need?
15 de enero de 2026
Respuesta de ID&C Wristbands - ID&C UK
Thank you for your great feedback! We are really glad you were happy with our customer service and delivery, and we look forward to working with you again.
Easy to design and great products
Easy to design and great products - our young people love them!
16 de enero de 2025
Respuesta de ID&C Wristbands - ID&C UK
Hi Anne, Thank you for your feedback! We’re happy to hear that the custom colour lanyards were easy to design and order. We're glad they were a hit! If you need anything else or have future events coming up, we’re always happy to help!
Great quality bespoke lanyards made and…
Great quality bespoke lanyards made and delivered in good time. Helpful team.
21 de octubre de 2025
Respuesta de ID&C Wristbands - ID&C UK
Hi Rosie, Thank you so much for your review! We’re delighted to hear that you’re happy with the quality of your bespoke lanyards and that they arrived on time. Our team really appreciates your feedback and is always here to help whenever you need us.
Easy lanyard customisation with quick turnaround
The customised colour conference lanyards were easy to order and arrived exactly on schedule.
14 de octubre de 2025
Respuesta de ID&C Wristbands - ID&C UK
Hi Tim, Thank you for your feedback! We’re delighted to hear that the custom colour conference lanyards were easy to order and arrived right on schedule. It’s great to know the process was smooth for you. If you need anything else or have future events coming up, we’re always happy to help!
The company takes your money over…
The company takes your money over charges you for delivery and then No Body answers the Phone
last order they delivered short by 500 items
Have to say we will not be going back
10 de septiembre de 2025
Opinión espontánea
Respuesta de ID&C Wristbands - ID&C UK
Hi Phillip, We are sorry to hear about your recent experience and appreciate you taking the time to share your feedback. This is certainly not the level of service we aim to provide and we apologise for the inconvenience caused.
We take concerns like these very seriously, especially regarding delivery issues and communication. We would like the opportunity to look into this further and help make things right. Please reach out to our customer service team and we will do our best to resolve the matter and improve your experience with us.
Never recieved my order
Never recieved my order, no response from company when asked about it. Had to get refunded by PayPal, as the company was radio silent.
1 de septiembre de 2025
Respuesta de ID&C Wristbands - ID&C UK
Hi Emily, Thank you for reaching out and sharing your concerns. We apologise for the lack of communication and the trouble you experienced with your order.
We strive to provide timely updates and support and apologise we fell short in your case. If there is anything we can do to assist you further in this matter please email our customer service team at cs@idcband.com
Spot on service and product
I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have been brill, and one of the cheaper suppliers I found as well.
Communication has been spot on, and the quality of the wristbands is also brill.
Thanks to Cuan :-)
19 de septiembre de 2025
Opinión espontánea
Respuesta de ID&C Wristbands - ID&C UK
Hi Carl, Thank you so much for your fantastic review! We're absolutely thrilled to hear the wristbands arrived in time and were a hit with your youth group. It's great to know that both the quality and our communication met your expectations and we’ll be sure to pass on your kind words to Cuan!
It was a pleasure working with you, and we’re so glad we could play a small part in supporting your amazing work with young people.
the quality from IDC is always very…
the quality from IDC is always very high. always recommend.
9 de agosto de 2025
Respuesta de ID&C Wristbands - ID&C UK
Hi Jason, Thank you so much for your continued support and recommendation! We're proud to uphold high standards at IDC and it’s incredibly rewarding to hear that our quality consistently meets your expectations. We truly value your trust and look forward to serving you again soon!
Excellent product and service.
Excellent product and service.
Our customised lanyards arrived earlier than expected. Excellent quality and good value for money. The 'Design your own' feature was fairly simple to use.
23 de julio de 2025
Respuesta de ID&C Wristbands - ID&C UK
Hi Alex, Thank you so much for your kind review! We're thrilled to hear that your customised lanyards arrived ahead of schedule and that you're happy with the quality and value. It's great to know you found the 'Design your own' feature easy to use, we aim to make the process as smooth as possible. We really appreciate your feedback and look forward to working with you again in the future!
Respuesta de ID&C Wristbands - ID&C UK
Hey Lizzie, Thanks so much for your review! We're glad to hear you found the ordering process easy and are happy with the quality. Love your support and look forward to helping you again soon!
I can't really fault them to be honest
I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our annual event each year and the print quality is great.
19 de julio de 2025
Respuesta de ID&C Wristbands - ID&C UK
Hey Harry, Thank you so much for your kind words! We're thrilled to hear that you've had a smooth and hassle-free experience using our website and that your wristbands have consistently arrived on time for your annual event. It's great to know the print quality meets your expectations too!
We truly appreciate your continued support and look forward to working with you again next year.
Respuesta de ID&C Wristbands - ID&C UK
HI Dawn, Thank you so much for your kind words! We are glad to hear you found the ordering process easy and the service quick. It is great to know the quality met your expectations as well. We appreciate your support and look forward to serving you again soon!
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