ID&C Wristbands Opiniones 

1731
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

GOOD OVERALL SERVICE, SELF DESIGN PROCESS COULD HAVE BEEN SLICKER BUT WE GOT THERE IN THE END...SUPER QUICK DELIVERY AND ALL ARRIVED AS EXPECTED & LOOKED GREAT. THANKS :)

Valorada con 5 estrellas sobre 5

Super happy with the communication and the turnaround on our conference ID badges. We did a fully custom design, with a data upload for variable names, and a quick turnaround time. Our badges just arr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time using this company. We ordered full color paper wristbands for an elementary school soccer tournament. Students had to wear them from Friday to Sunday to participate. I used our own artwork... Ver más

Valorada con 5 estrellas sobre 5

Excellent. Ordered late at night. Full colour paper wristband. Simple design, recommend paying the little extra to have them tweak it- promptly emailed the next morning for me to review and co... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de impresión digital
  2. Servicio de tecnología para eventos
  3. Tienda de grabados y letreros
  4. Tienda de artículos promocionales

Escrito por la empresa

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Escrito por la empresa

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(1731)

60 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Exactly what I was looking for

Quick artwork review and wristbands arrived on time. Make sure your artwork is a little more conservative than their template though, in person my design is a little under the connector even though it was in the clear on the template.

1 de julio de 2024
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Respuesta de ID&C Wristbands

Hi Jenna, we appreciate your 5 star review on your recent order with us. As noted in another review comment to you, the template is a general overview on the average wrist size and there is potential to cover some of your design with the lock, depending on the size of the users wrist.

Valorada con 4 estrellas sobre 5

Executional customer service!

Very good experience especially with customer service Miss Marcy Butler. She was awesome to work with. When our initial order was not quite right, she made sure it was fixed promptly. 1st time using the bands. Hope to order more. Thanks Marcy! The bands look and work great!

21 de junio de 2024
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Respuesta de ID&C Wristbands

Hello Cory, thank you for taking the time to write your review. Glad we were able to get your order fixed in time for you. We look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

Great products quick delivery

Great products quick delivery. Highly recommend.

2 de junio de 2024
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Respuesta de ID&C Wristbands

Hello Alex, thank you for taking the time to write your review. We look forward to working with you again in the future!

Valorada con 2 estrellas sobre 5

Recent ordering experience not straightforward.

ordered red stripe wrist bands got red solid. Made a further order of some green stripe to compensate as I already had some green stripe. Delivery deferred not once but twice and eventually arrived when I needed to be away. Product does what it needs to do. Obtaining the product has been erratic this year.

1 de junio de 2024
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Respuesta de ID&C Wristbands

Hi Martyn,
Thank you so much for your feedback, and I am so sorry for your experience with us this time. I will send you an email to discuss further.
Kind regards, Abigail

Valorada con 1 estrellas sobre 5

My order was incorrect

My order was incorrect, (Missing the QR code)

Spoke to customer services and they said they would send out the correct order.

The above I understand and was happy with the order being sorted and deliveried.

However this replacement order never arrivied, and when customer services where contacted I was told I would get a phone call back about the status. I never did. Still waiting.....

28 de mayo de 2024
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Respuesta de ID&C Wristbands

Hi Mark,
I am so sorry this was your experience with us. I have located your order and corresponding emails, and will contact you directly.
Kind regards,
Abby

Valorada con 1 estrellas sobre 5
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Respuesta de ID&C Wristbands

Hi Anton,
Thank you for getting in touch with your feedback. I can see that your order was for our black print paper wristbands. This isn't a product we'd typically recommend for constant 1-2 week wear. If you need a more long-lasting wristband, we'd recommend either vinyl or fabric. I'll email you with a discount code for your future orders with us.
Best wishes, Abigail

Valorada con 2 estrellas sobre 5

Didn't arrive in time

Payed extra for rushed shipping and the item did not arrive in time for our event. Very disappointing. We had to purchase unbranded items at the last minute to replace them. We appreciate that ID&C refunded us for the shipping costs given that they did not arrive in time.

15 de mayo de 2024
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Respuesta de ID&C Wristbands

Hi Olivia,
We are writing to follow up on this review. We did provide you with an email that stated we did ship out your order on time as promised on your online order confirmation. The day delay in arrival to your event was unfortunately out of our control with UPS. We did provide a full refund on your shipping cost, and you did thank us for that effort in your reply back.
If you have any further questions please reach out to us at contact@idcband.com and we hope your event was a great success!

Valorada con 2 estrellas sobre 5

Poor Customer Experience

Wristbands were ordered. Delivery address was provided. Instead of sending to my address, they ID&C sent and email to confirm my address, which ended up in a spam inbox somehow. As a result, wristbands could not be produced and order had to be cancelled. The only reason I rated 2 stars instead of 1 is that the refund arrived promptly. I have ordered numerous times in the past from Liam, who handled everything with urgency and proficiency. Rob is our new POC and although polite, he just funnelled me to an online sale, with a minor discount as opposed to closing the sale. I was forced to source from another supplier urgently at last minute rates. This whole experience will result in us exploring alternative suppliers for future procurement and for us to work with ID&C again, we would need a really big motivator.

19 de mayo de 2024
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Respuesta de ID&C Wristbands

Hi Ali,
I am so sorry for your experience with us this time around. I will follow this up with an email to you to discuss further.
Kind regards,
Abby - Customer Service Team Leader

Valorada con 5 estrellas sobre 5

The wristbands came out amazing

The wristbands came out amazing, such good customer service with these amazing people and they were a big part of my birthday completion :)

20 de mayo de 2024
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Respuesta de ID&C Wristbands

Hello, we appreciate you taking the time to leave a review on your recent order with us! So glad to hear they work well and we look forward to working with you on future orders!

Valorada con 4 estrellas sobre 5

The quality of the product was 5 star…

The quality of the product was 5 star but the customer service with followup questions was poor, to the point they just ignored me.

18 de mayo de 2024
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Respuesta de ID&C Wristbands

Hi Erika, thank you for taking the time to leave a review on the product and your experience ordering with us. I do see that our customer experience team was in an email thread with you on May 20th and was in an active email thread that day. If you have any questions that were not answered in that thread, please feel free to email into our inbox at contact@idcband.com and we can look into that communication line.

Valorada con 5 estrellas sobre 5

Quick and easy design choice

Quick and easy design choice, I emailed after my delivery date was received to see if any improvement could be made for our company event and the order was improved by 2 days so we had our merchandise.

24 de mayo de 2024
Opinión espontánea
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Respuesta de ID&C Wristbands

Hey Damien! Thank you so much for taking the time to leave your review! We hope you had a successful event! If you have any photos of our products in action you'd be happy for us to share feel free to email them to enquiries@idcband.com we would love to see them! Leah at ID&C

Valorada con 5 estrellas sobre 5

The product is of excellent quality

The product is of excellent quality, I received exactly what the seller detailed

27 de abril de 2024
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Respuesta de ID&C Wristbands

Thank you for your review on your order with us. We are happy to hear that it was excellent quality!

Valorada con 5 estrellas sobre 5

Quick and efficient


Easy to order
Well priced
Quick to receive
Perfect for our needs
Will use again

23 de abril de 2024
Opinión espontánea
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Respuesta de ID&C Wristbands

Hi Joy, Thank you for taking the time to leave your review! We look forward to working with you again in the future, if you have any photos of your products in action feel free to send them to enquiries@idcband.com - we love to see them! Thanks, Leah at ID&C.

Valorada con 5 estrellas sobre 5

The friendly Customer service

The friendly Customer service

Even when the order was slightly incorrect i spoke to them straight and without any hesitation corrected it and new items were despatched and arrived 2 days later.

i definitely be using ID&C again not just for their customer service but great value too and range of products.

17 de abril de 2024
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Respuesta de ID&C Wristbands

Thank you so much for leaving your review! We're so happy you enjoyed working with our team! We look forward to working with you again in the future, if you have any photos of your products in action feel free to send them to enquiries@idcband.com - we love to see them! Thanks, Leah at ID&C.

Valorada con 3 estrellas sobre 5

Great Product. Frustrating Timeline.

First and foremost, I was beyond satisfied with the final product. The badges were beautiful and looked professional. We even heard multiple attendees mention that they were planning to hold onto theirs as a souvenir.

Now for the disappointing part. Our badges did not arrive until halfway through event week, even after we paid extra to ensure they would arrive at least 3 days ahead of time. Most attendees get checked in on the first day at our opening night party, and our entire week was planned around attendees using these badges for access to events at various locations around the city. So we had to scramble to order plastic ID badge holders from Amazon and print off paper badges at a local FedEx, which 1) cost us extra money on an already tight budget and 2) hindered the overall event experience as the temporary badges looked low-quality and we were then having to inform attendees to trade in their temporary badges for the permanent badges all week at different events.

I understand shipping delays can happen, but I left multiple voicemails to try and get a better idea of ship time and/or confirm the badges had indeed been shipped. My calls were never picked up and my voicemails were never returned. I did a lot of research before selecting ID&C and really liked their rush badge option, as most of our attendees tend to procrastinate and purchase late in the game so being able to order as close to the date as possible was a big selling point. Again, I know unexpected delays happen — I just wish there had been communication from ID&C so I could have prepared the back-up option sooner, or even ordered sooner.

15 de abril de 2024
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Respuesta de ID&C Wristbands

Hi Tori,
We are extremely sorry to hear about this frustrating experience you had with your event badges. In looking into your tracking with UPS, I do see that UPS seems to have not met the timeline of your 2 day shipping method that was on your order. We would love to refund the shipping cost on your order if you can reach out to our customer experience team at: contact@idcband.com
We would also love to take note of the number you were calling as we do not have any voicemails on our system from you or related to this order.
Once again, we apologize for the delayed shipment and if for any future orders you need immediate assistance within business house, please email into the aforementioned email address.
-ID&C CXT

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