Ideal4Finance Opiniones 

754
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent!! Amazing service throughout our time so far with Ideal 4 Finance. Big thankyou to our handler Will who is always there to help and nothing is to much trouble. Many thanks guys

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly staff in store, was able to ask questions and take our time looking around without being pestered. easy to apply on line for product which we order and 3 seater and 2 seater sofa set. Co... Ver más

Valorada con 5 estrellas sobre 5

We recently started offering 0% finance to our kitchen customers, as for religious reasons we could not offer interest-based finance. Steve helped us get everything set up through Ideal4Finance, and t... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Some may look at this review and think why 4*? The final star will soon be ticked once we have received our first client to continue through a finance option. From the initial enquiry, to Steven... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio financiero no bancario
  2. Bróker financiero
  3. Servicios financieros alternativos

Información proporcionada por diversas fuentes externas

We recognise that sometimes customers need help in spreading the cost of purchases. This can be done by breaking the cost down into smaller, equal monthly installments. Spread the cost of any purchase over a period of time, making it possible for you to finance the important things in life.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

754 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(754)

22 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Fast paced simple

I honestly had no issues it was very quick, I haven't had a loan for a very long time and always pays things off early. This might be different for others though.

31 de enero de 2025
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Respuesta de Ideal4Finance

Thank you Sophie, we are glad we could help you.

Valorada con 5 estrellas sobre 5

Easy to use

Easy to use, staff very friendly. Would recommend

30 de enero de 2025
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Respuesta de Ideal4Finance

Thank you for your review Vicky, it's very much appreciated.

Valorada con 5 estrellas sobre 5

Friendly service

Friendly service, polite call handler, fuss free.

28 de enero de 2025
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Respuesta de Ideal4Finance

Thanks for your review Andrew, we are glad you had a positive experience 😊

Valorada con 5 estrellas sobre 5

Very Helpful

Very Helpful!
Spoke with Davina Heyes - Commercial Business Development Manager who was fantastic. Great to work with a company that has a holistic and human approach to finance.

11 de diciembre de 2024
Opinión espontánea
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Respuesta de Ideal4Finance

Thank you for your review Rob, we really appreciate it.

Valorada con 5 estrellas sobre 5

Spoke with Davina who was very helpful…

Spoke with Davina who was very helpful and guided me through the process. She made the entire journey easy so I am very appreciative an dlook forward to working with your Company.

10 de diciembre de 2024
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Respuesta de Ideal4Finance

Thank you for your review, Graham. It's great to hear you had such a positive experience with Davina. We shall pass on your comments and we look forward to working with you too.

Valorada con 5 estrellas sobre 5

Above and Beyond

I just got off the phone with Neil, a broker, who went above and beyond to teach me about Ideal4Finances interest free financing services for businesses to offer to their customers. I had spoken to several other companies and not one had taken the time to explain the realities of how it would work, and Neil did so knowledgeably and patiently, with a consideration of how it would work with my business, and with regards to best ethical practice. I was hugely impressed, and very much value his help.

3 de octubre de 2024
Opinión espontánea
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Respuesta de Ideal4Finance

That's really good to hear, Grace, thank you for sharing. We will pass on your comments to Neil who clearly took time to explain everything clearly. Thank you again.

Valorada con 1 estrellas sobre 5

Unreasonable borrowing rates

On the surface, everything looks and works as you would expect in a good company.

Each person I spoke to from Sales, to account manager to help-desk was professional, reliable and courteous. The website is easy to use and they will provide everything you need to be up and running very quickly.

The problem with the service is the unreasonable loan terms offered to our students. As a private education provider we have up to 60 students at any one time paying annual training fees. We had many enquiries about finance over the years and ideal4finance looked like a good option. Not cheap, but fair, given our expectation that many of our students could benefit from the service.

However, in over two years, not one of our students completed on a loan offer. Each time a student received a quote, they contacted us to protest and were frequently very upset about the terms and the APR they had been offered. Most of them went on to train but were able to obtain fair better loan rates from their banks, credit card providers or other loan companies.

I'm not sure what percentage Ideal4finance makes from completed loans but they make very good money just from setting up and charging the business owner for their services. They have a successful business model regardless of the loans that are offered to your customers.

Some of the applicants revealed to me the APR they had been offered and I can only say they were the equivalent to the absolute worst credit card rates or payday loan companies.

I have discontinued the service as I did not feel it was ethical to expose our students to this kind of debt.

Taking up this services counts as one of my biggest and most costly (in terms of ROI) business mistakes in 18 years of running the business.

If you sell large ticket items and consider yourself to be an ethical business, stay away!

4 de diciembre de 2024
Opinión espontánea
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Respuesta de Ideal4Finance

Dear Mike. Thank you for providing such detailed feedback. We appreciate your positive comments regarding our team’s professionalism, but we are very sorry to hear that the loan terms offered to your students did not meet your expectations.

At Ideal4Finance, we work with a panel of lenders to offer financial solutions tailored to individual circumstances. While APRs can vary based on factors like credit profile and lender policies, we always aim to provide fair and competitive options.

We understand your commitment to offering ethical solutions for your students and are disappointed that we could not meet your expectations in this instance. To clarify, our business model is focused on facilitating successful loans and creating value for our partners and their clients, not solely on setup fees.

Our customer service team has been trying to contact you and will continue to do so. We would welcome the opportunity to discuss this matter further with you and, in the meantime, we’d like to thank you for bringing this to our attention and wish you continued success in supporting your students.

Valorada con 5 estrellas sobre 5

Stephen Fairhurst was knowledgeable

Stephen Fairhurst was knowledgeable, personable transparent, and efficient a credit to Ideal For Finance. Keep up the great work.

29 de noviembre de 2024
Opinión espontánea
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Respuesta de Ideal4Finance

Thank you for your feedback, Jaspal. We will pass on your comments to Stephen 😀

Valorada con 5 estrellas sobre 5

Stephen Fairhurst

We contacted the sales team about us offering finance options to our customers, they were very friendly and gave us a good explanation of what they can offer, we then arranged a meeting with Stephen Fairhurst within a couple of days of our enquiry. Stephen was amazing he is super knowledgeable, so enthusiastic and patient and explained everything to us in an easy to understand manor. We are confident through talking with Stephen that our business will continue to grow with the help of offering great finance packages through Ideal4finance and we look forward to working with him and the sales team in the coming months and years.

28 de noviembre de 2024
Opinión espontánea
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Respuesta de Ideal4Finance

Thank you so much for your review. It's good to hear that Stephen looked after you so well and we look forward to working with you too.

Valorada con 5 estrellas sobre 5

A huge thank you to Andrew Howse

A huge thank you to Andrew Howse, for helping us get started! From the initial meeting to anytime we needed help and guidance - he has responded promptly. Always great to have a chat too!

21 de noviembre de 2024
Opinión espontánea
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Respuesta de Ideal4Finance

Thank you for your review. We are so pleased you enjoyed your experience with us and we will pass on your comments to Andrew 😊

Valorada con 5 estrellas sobre 5

Fast and Reliable Service

Excellent service from Ideal4Finance! Fast approval, easy to reach, and great customer service. No issues at all—highly recommend!

6 de noviembre de 2024
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Respuesta de Ideal4Finance

Thank you for your review. We really appreciate it and we are glad we could help.

Valorada con 5 estrellas sobre 5

Applying for finance to help fund the installation of solar panels at my home.…

Applying for finance to help fund the installation of solar panels at my home was a simple and straight forward exercise. Having been awarded the finance I could activate the agreement at the required time. Several telephone calls from a very friendly and supportive team member, ensured that the installation had been completed to my satisfaction, that all documentation was in place and that I was happy!

5 de noviembre de 2024
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Respuesta de Ideal4Finance

That's excellent feedback, Raymond, thank you. We are glad everything went so well for you and really appreciate your review 😊

Valorada con 5 estrellas sobre 5

Andrew Howse came out to see us has…

Andrew Howse came out to see us has been and has been very helpful supportive and friendly he could not have done more thank you so much Andrew

25 de octubre de 2024
Opinión espontánea
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Respuesta de Ideal4Finance

Thank you for your positive feedback, Paul. We'll pass on your comments to Andrew.

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