IMO Car Wash - Barry Opiniones 31

TrustScore: 4 sobre 5

3,8

Cardiff Road, CF63 2QW Barry, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Only a short queue and quick service, hadn’t used the QR code before, any discount is appreciated, car looked clean afterwords.

Valorada con 3 estrellas sobre 5

Washing is excellent but drying is very very poor. The car always comes out partially wet. The car owners need to keep some microfibre clothes in their car in order to wipe dry the car manually soon a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff were courteous and took care not to put the pressure lance into wheels, as I've had with other car washes. The car came out looking pristine

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I drove up to the car wash and seeing they had the ability of now being able to scan a QR code to select and pay for your wash I thought I’d give it a try. I expected to have to do lots of regist... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Lavado de coches

Escrito por la empresa

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Información de contacto

  • Cardiff Road, CF63 2QW, Barry, Reino Unido

3,8

Muy bueno

TrustScore: 4 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 2 estrellas sobre 5

My car was still dirty when I got home

My car was still dirty when I got home

15 de mayo de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Lisa,

We appreciate your feedback. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valorada con 5 estrellas sobre 5

Great service

Great service

26 de abril de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Valorada con 5 estrellas sobre 5

Always have excellent customer service

Always have excellent customer service

18 de abril de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Samantha Giles,

We appreciate you sharing your experience with us! We're so happy to hear that you consistently receive excellent customer service.

IMO Car Wash

Valorada con 2 estrellas sobre 5

Paid £13 for rain guard wash

Paid £13 for rain guard wash , boot was still dirty

27 de marzo de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Nigel,

We appreciate your feedback and regret that the rain guard wash did not meet expectations. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valorada con 1 estrellas sobre 5

Rude staff

Arrived at 8 for opening, staff member said it would be a 10 min wait, I was happy to wait. After 15 mins and watching him put the kettle on for a cup of tea he told me with no apology that the car wash was broken. By this point another car had parked behind me in the que, after some stern words he suddenly got it working again. I purchased a pack of 3 car washes, after I have finished these I’ll never use a IMO car wash again poor poor customer service.

25 de marzo de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

customer,

We appreciate you bringing this to our attention. We're sorry your visit didn't meet expectations due to the delay and initial issue with the car wash. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valorada con 5 estrellas sobre 5

Polite

Polite, helpful.

26 de marzo de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Valorada con 4 estrellas sobre 5

Pre-booking worked a treat.

Pre-booking worked a treat.
All done quickly.
Thanks

20 de marzo de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Nigel,

We appreciate you letting us know that pre-booking made things easier and faster for you. We are glad you had a positive experience!

IMO Car Wash

Valorada con 5 estrellas sobre 5

Great service

Great Service

17 de marzo de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Valorada con 5 estrellas sobre 5

Able to pre-pay

Able to pre-pay - friendly and efficient staff

2 de marzo de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Lyn Howell,

We're happy to hear that you found our staff friendly and efficient and were able to prepay. Thank you for your positive feedback!

IMO Car Wash

Valorada con 5 estrellas sobre 5

It was easy to book online

It was easy to book online, good choice of washes, value for money, staff helpful

28 de febrero de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

customer,

We're happy to hear booking online was easy, and that you found a good choice of washes and helpful staff. We appreciate your feedback on value for money!

IMO Car Wash

Valorada con 1 estrellas sobre 5

Paid for the £15 wash when I got home…

Paid for the £15 wash when I got home there was still dirt and Birds mess on my car and my wheels were still dirty, which I would kind of expect if it was the cheapest wash option. I went back there to explain that my car is still dirty and could they wash it again I even showed them that I paid by showing them on my online banking statement they said they would not wash again and made myself and 6 other customers reverse back on to the Main road which in my opinion isn’t the right way to deal with these situation’s, will I use this car wash again most definitely not and this is a shame as there is competition directly across the road from the Barry town Branch

24 de febrero de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Valorada con 5 estrellas sobre 5

The staff were courteous and took care…

The staff were courteous and took care not to put the pressure lance into wheels, as I've had with other car washes. The car came out looking pristine

14 de febrero de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Maesyguy,

We appreciate you sharing your experience! We're so happy to hear that our staff were courteous and careful, and that your car came out looking pristine.

IMO Car Wash

Valorada con 4 estrellas sobre 5

Great thanks

Great thanks

28 de enero de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Kym,

Thank you very much for the feedback it is greatly appreciated.

IMO Car Wash

Valorada con 4 estrellas sobre 5

I often use this carwash as its local…

I often use this carwash as its local to me. Workers are polite and efficiant. The carwash is good but not perfect.

11 de enero de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Helen Hartery,

We appreciate you taking the time to share your thoughts. We're glad to hear that our team is polite and efficient. We value your feedback on the carwash quality.

IMO Car Wash

Valorada con 5 estrellas sobre 5

Excellent.

Excellent.
The operatives on site were very friendly and helpful.

7 de enero de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

We appreciate your kind words – thanks for your support!

Valorada con 5 estrellas sobre 5

Good and efficient

1 de enero de 2026
Logotipo de IMO Car Wash - Barry

Respuesta de IMO Car Wash - Barry

Thank you for your great feedback. We’re very pleased that our service met your expectations.

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