So polite and had a sense of humour! My car was filthy outside and in but they cleaned it beautifully. I had my daughter in the car who has mobility issues, they got her out of the car and gave her... Ver más
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Localización
Cambiar localizaciónYardley Business Park, SS14 3GN Basildon, GB
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Consulta las opiniones de los clientes
A really good car wash, staff make a good effort to pre clean your car, pricewise comparable to others. Normally would say 5 stars, but this time the drying cloths were non existent, so car came out w... Ver más
La empresa ha respondido
I like the convenience and speed of the car wash but when I got home I noticed the wheel hubs were still dirty. The water marks on the body work needed going over with a cloth when I got home as t... Ver más
La empresa ha respondido
Staff were friendly and polite. Pre wash was done very well. Staff took time to make sure car was pre washed very well before going into the mechanical car wash. Car came out shiny and clean. Would re... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Información de contacto
Yardley Business Park, SS14 3GN, Basildon, Reino Unido
3,6
Medio
61 opiniones
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Great location & Fantastic Deals 👍
21 de mayo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Speed & Convenience but not the best finish
I like the convenience and speed of the car wash but when I got home I noticed the wheel hubs were still dirty.
The water marks on the body work needed going over with a cloth when I got home as the car wasn’t fully dried.
The staff were busy scrolling when I arrived so had to wait for service. Not for long but it was noted. Attitude was not great… felt like I’d disturbed their day 🤨
20 de mayo de 2026
Respuesta de IMO Car Wash - Basildon
Linda Young,
We appreciate your feedback regarding your recent visit. We are sorry to hear about the issues with the cleanliness of your wheels and the water spots. We will also address the team's attentiveness to ensure a better experience.
IMO Car Wash
Great quick efficient easy with qr code…
Great quick efficient easy with qr code too
17 de mayo de 2026
Respuesta de IMO Car Wash - Basildon
Georgina,
We're so glad you found our service great, quick, and easy. Thank you for your positive feedback!
IMO Car Wash
Very happy with cleanliness of my car
Very happy with cleanliness of my car. Very professional and polite staff
11 de mayo de 2026
Respuesta de IMO Car Wash - Basildon
Caroline,
We appreciate your positive feedback! We're glad your car was clean and our staff professional.
IMO Car Wash
Very quick and not very thorough on the…
Very quick and not very thorough on the pre wash scrub, missing spots on the windscreen
10 de mayo de 2026
Respuesta de IMO Car Wash - Basildon
Andrew Laundy,
We regret the pre-wash scrub was not thorough. We will review our process for improvement.
IMO Car Wash
So polite and had a sense of humour
So polite and had a sense of humour!
My car was filthy outside and in but they cleaned it beautifully. I had my daughter in the car who has mobility issues, they got her out of the car and gave her a seat while they cleaned. Absolutely no problems
10 de mayo de 2026
Respuesta de IMO Car Wash - Basildon
Sharon Bridgeman-Clarke,
We're happy to hear about your positive experience! It's great to know our team was polite, helpful, and accommodating to your daughter's needs. We appreciate your feedback and are glad your car looks great.
IMO Car Wash
I paid in the app for car wash but it…
I paid in the app for car wash but it did not show up and I was forced to pay again at the spot second time for car wash.
2 de mayo de 2026
Friendly staffs and efficient car…
Friendly staffs and efficient car washing system!
25 de abril de 2026
Respuesta de IMO Car Wash - Basildon
JT,
We appreciate your review and are glad you enjoyed our friendly staff and efficient car washing system! Your feedback is valuable to us.
IMO Car Wash
Car was still covered in bird poo…
Car was still covered in bird poo after using the ultra HD wash
22 de abril de 2026
Respuesta de IMO Car Wash - Basildon
Kevin I Chapple,
We appreciate you sharing your experience. We're so glad you enjoyed the speedy service and thorough cleaning!
IMO Car Wash
Satisfactory results of your service…
Satisfactory results of your service and my vehicle always look great after it being cleaned by your team
17 de abril de 2026
Respuesta de IMO Car Wash - Basildon
lang essien,
We're happy to hear that you are satisfied with our service! It's wonderful to know your vehicle always looks great after being cleaned by our team. Thanks!
IMO Car Wash
They don’t take old defenders 😳
I never heard of an old defender not being allowed to get washed because is to big , very disappointed
15 de abril de 2026
Respuesta de IMO Car Wash - Basildon
dandun,
We appreciate your feedback and are sorry the vehicle could not be washed due to its size. We'll review this to improve our service.
IMO Car Wash
It was my first experience ever and I…
It was my first experience ever and I loved it.
17 de abril de 2026
Respuesta de IMO Car Wash - Basildon
customer,
We're so glad you loved your first experience with us! Thank you for sharing your positive feedback; it means a lot to us.
IMO Car Wash
Respuesta de IMO Car Wash - Basildon
Dianne Osborne,
We appreciate you taking the time to share your experience! We're so glad to hear that you find our staff pleasant and the car wash effective.
IMO Car Wash
Respuesta de IMO Car Wash - Basildon
Many thanks for your review. Please Contact Us via our website so that we can investigate further.
Many thanks
IMO
Respuesta de IMO Car Wash - Basildon
Anna Franklin,
We're glad you enjoyed your experience! We regret the soap on the rear window and will address this to improve our service. Thanks!
IMO Car Wash
Does exactly what is says on the tin
22 de marzo de 2026
Respuesta de IMO Car Wash - Basildon
Chris,
We're happy to hear that our product met your expectations. Thank you for your positive feedback; we appreciate it a lot.
IMO Car Wash
Respuesta de IMO Car Wash - Basildon
lawrence huff,
We're happy to hear that you had a very good experience! We appreciate your feedback and look forward to serving you again.
IMO Car Wash
Respuesta de IMO Car Wash - Basildon
Darren,
We appreciate your feedback! We're so glad to hear that you were happy with our fast, efficient, and friendly service and the great job we did.
IMO Car Wash
Fine for a quick wash
As a quick wash it was fine, I normally use hand car washes but thought I’d take the kids to a traditional car wash. Whilst it was fun for them to watch, I still had to clean my own windows afterwards and various parts of dirt still remained on the alloys, so unless it’s empty and I’m buying the cheapest option, I won’t be repeating the top optic again anytime soon.
22 de marzo de 2026
Respuesta de IMO Car Wash - Basildon
Blair Roebuck,
We appreciate you sharing your experience. We regret the top optic wash didn't meet expectations, especially regarding window and alloy cleanliness. We'll review our processes to improve our cleaning quality.
IMO Car Wash
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