After buying car wash. I went to the location to find it was closed for maintenance. Sign said until 11am. Returned later and still closed. So have not been able to use it. Why let you buy when locat... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónCardross Road, G82 4JD Dumbarton, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Alan at IMO Dunbarton branch, was excellent, he was very, pleasant, courteous, professional and did a great valet on my car. I have used many other car washes but the valet Alan did was the best, sec... Ver más
La empresa ha respondido
My car was in a pretty messy condition internally given it hadn’t been valeted in 6 months! I’ve recently moved to Dumbarton and decided to drop the car off at the IMO round the corner from me. It i... Ver más
The operator dealt with me as soon as I arrived.He hosed down my car and noticed the tar marks on the car roof and treated them with an additional clean which removed the tar.Very professional.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Información de contacto
Cardross Road, G82 4JD, Dumbarton, Reino Unido
4,3
Excelente
26 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Dissatisfied
After buying car wash. I went to the location to find it was closed for maintenance. Sign said until 11am. Returned later and still closed. So have not been able to use it. Why let you buy when location is closed.
1 de mayo de 2026
Respuesta de IMO Car Wash - Dumbarton
Fiona,
The washes can be purchased at any time because they are provided with a expiry date thats usually 3 months or more. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Attendant very helpfull
28 de abril de 2026
Respuesta de IMO Car Wash - Dumbarton
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Great attendant at my local IMO
Great attendant at my local IMO. Great wash and great value for money buying a package.
19 de abril de 2026
Respuesta de IMO Car Wash - Dumbarton
Marina Gray,
We're happy to hear that you had such a positive experience at your local IMO! We appreciate your feedback regarding our attendant, wash quality, and package value.
IMO Car Wash
Respuesta de IMO Car Wash - Dumbarton
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Lovely polite staff
Lovely polite staff, thorough pre-wash, clean and well-maintained equipment
23 de abril de 2026
Respuesta de IMO Car Wash - Dumbarton
Laura,
We're happy to hear that you found our staff polite and our equipment clean and well-maintained! We appreciate your positive feedback regarding the pre-wash.
IMO Car Wash
Respuesta de IMO Car Wash - Dumbarton
Ticchic,
We appreciate you sharing your experience with us. We're so happy to hear that our operative was helpful during your visit.
IMO Car Wash
Respuesta de IMO Car Wash - Dumbarton
Halina,
We appreciate your feedback and are glad you found our service effective and long-lasting. Thank you for your high rating!
IMO Car Wash
Best wash car has ever had
Best wash car has ever had, very thorough pre wash,very pleased with results
13 de abril de 2026
Respuesta de IMO Car Wash - Dumbarton
Kay O'Donohue,
We appreciate you sharing your experience! We're so glad to hear that you were very pleased with the thorough pre-wash and the final results for your car.
IMO Car Wash
Quick and efficient
Quick and efficient. Used the QR code it was super easy.
Staff were polite and helpful at all times.
6 de abril de 2026
Respuesta de IMO Car Wash - Dumbarton
Joanna,
We're happy that you found our service quick and efficient and that using the QR code was super easy! We appreciate your feedback regarding our helpful and polite staff.
IMO Car Wash
Disaster
First of all I received no QR code on me pre booking and when I arrived the attendant couldn’t put my payment code through his phone and I had to pay again. The machine would not work and it took the attendant 5 goes to get it working again. I had to wait and it took a great deal of time and it should have taken me a few minutes to get my car washed. Not good.
21 de marzo de 2026
Respuesta de IMO Car Wash - Dumbarton
Please contact us via our Website so that we can investigate this matter further.
Many thanks
Respuesta de IMO Car Wash - Dumbarton
Mr James Buchanan,
We appreciate you sharing your experience with us; we are so glad to hear that you were satisfied with the service you received!
IMO Car Wash
Slick and smooth operation with plenty…
Slick and smooth operation with plenty of wash options.
6 de marzo de 2026
Respuesta de IMO Car Wash - Dumbarton
Gordon Slater,
We appreciate your feedback! We're glad you found our operation smooth and enjoyed the variety of wash options. Thanks for your custom.
IMO Car Wash
Satisfied customer
The operator dealt with me as soon as I arrived.He hosed down my car and noticed the tar marks on the car roof and treated them with an additional clean which removed the tar.Very professional.
19 de enero de 2026
Respuesta de IMO Car Wash - Dumbarton
Mr and Mrs Humphrey,
We're happy to hear that you had such a positive experience! We appreciate you mentioning the team member who took care of your car and removed the tar. Thank you for your feedback!
IMO Car Wash
Respuesta de IMO Car Wash - Dumbarton
Thank you very much for your positive feedback. We truly appreciate your trust and are glad you’re satisfied.
Excellent service like the qr code to…
Excellent service like the qr code to order car sash
10 de diciembre de 2025
Respuesta de IMO Car Wash - Dumbarton
James A,
We're happy to hear that you enjoyed the convenience of using the QR code to order your car sash. Thank you for your positive feedback!
IMO Car Wash
The attendant was very courteous and…
The attendant was very courteous and proffesional
15 de noviembre de 2025
Respuesta de IMO Car Wash - Dumbarton
John,
We appreciate you taking the time to share your positive experience with our attendant; we are so glad to hear it.
IMO Car Wash
Alan at IMO Dunbarton branch
Alan at IMO Dunbarton branch, was excellent, he was very, pleasant, courteous, professional and did a great valet on my car. I have used many other car washes but the valet Alan did was the best, second to none and I will definitely be going back to Alan the next time my car needs washed/valeted.
26 de septiembre de 2025
Opinión espontánea
Respuesta de IMO Car Wash - Dumbarton
We're happy to hear that you had such a wonderful experience! It's great to know that you found our service pleasant and professional, and we appreciate your kind words regarding the valet. Thank you!
best carwash in town
28 de abril de 2025
Opinión espontánea
Young gentleman Alan was very helpful
Young gentleman Alan was very helpful! Thank you very much! My car looks amazing :))
28 de abril de 2025
Opinión espontánea
Never got the gentleman’s name but…
Never got the gentleman’s name but (today 27th Nov ‘24 ) very kind, funny and helpful. What a job he done on my alloys!!
27 de noviembre de 2024
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.