IMO Car Wash - Hastings Opiniones 46

TrustScore: 3.5 sobre 5

3,6

Rye Road, TN35 5DA Hastings, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely staff and helpful, many options for carwash from cheap wash to high gloss finish!!!!! Definitely will use again (paid £13) car came briliant

Valorada con 5 estrellas sobre 5

Always use triple shampoo £10 and car came spotless, I wonder if I should pay more!!!!they have many options with better wax

Valorada con 1 estrellas sobre 5

Very grumpy operator. Paid for Ultra HD wash online and the results certainly didn’t look like we had received that level of wash. Would be grateful if management could reach out to me as I wish to re... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The guy could be a bit happier, the wash is good unfortunately the wheel cleans need some work as the do not look hardly touched for the ceramic top wash.

La empresa ha respondido


Información sobre la empresa

  1. Lavado de coches

Escrito por la empresa

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Información de contacto

  • Rye Road, TN35 5DA, Hastings, Reino Unido

3,6

Medio

TrustScore: 3.5 sobre 5

46 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

5*****

Lovely staff and helpful, many options for carwash from cheap wash to high gloss finish!!!!!
Definitely will use again (paid £13) car came briliant

1 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely staff

Always use triple shampoo £10 and car came spotless, I wonder if I should pay more!!!!they have many options with better wax

1 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and efficient

Quick and efficient

29 de mayo de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Valorada con 3 estrellas sobre 5

Not entirely clean

Experience was good, my car just wasn’t entirely clean afterwards

30 de mayo de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Miss L Vincent,

We appreciate your feedback. We are sorry your car wasn't entirely clean. We will address this.

IMO Car Wash

Valorada con 1 estrellas sobre 5

Poor quality wash

Very grumpy operator. Paid for Ultra HD wash online and the results certainly didn’t look like we had received that level of wash. Would be grateful if management could reach out to me as I wish to report concerns regarding the operation of this site.

29 de mayo de 2026
Opinión espontánea
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Tom,

Thank you for your feedback. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valorada con 3 estrellas sobre 5

Machine on a break?

Staff great as ever but somehow feels like the machine itself isn’t washing as well as it used to? The car wash feels like it’s moving slower and isn’t doing as thorough a job anymore, so hopefully this gets fixed soon

22 de mayo de 2026
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Respuesta de IMO Car Wash - Hastings

James,

We appreciate your feedback regarding your recent wash. We are sorry to hear that the machine's performance did not meet your expectations. We are always working to improve our service.

IMO Car Wash

Valorada con 4 estrellas sobre 5

The guy could be a bit happier

The guy could be a bit happier, the wash is good unfortunately the wheel cleans need some work as the do not look hardly touched for the ceramic top wash.

9 de mayo de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Matthew White,

We appreciate your feedback. We will address the team member's demeanor and improve our wheel cleaning, especially with the ceramic top wash. Thank you.

IMO Car Wash

Valorada con 5 estrellas sobre 5

Fast

Fast, polite

1 de mayo de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Valorada con 5 estrellas sobre 5

Car wash is fine does what you want!

Car wash is fine does what you want!! but the guy there was totally rude and ignorant you need to employ people with better manners

2 de mayo de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

customer,

We're happy you liked the car wash. We regret that you experienced impolite behavior from our employee. We'll address this to ensure better customer interactions in the future. Thanks for your feedback.

IMO Car Wash

Valorada con 3 estrellas sobre 5

Not a complete wash.

Not a complete wasThere was no mention when going into the car wash that the first horizontal brush was not working. Therefore not getting the complete program I paid for.

30 de abril de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Mr Patrick GLYNN,

We appreciate your feedback. We regret that the wash program was incomplete due to the brush malfunction and that this wasn't communicated. We'll review this.

IMO Car Wash

Valorada con 5 estrellas sobre 5

Good Value for money

Good Value for money, well executed cleaning procedure carried out by careful friendly staff

24 de abril de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

John Kelman,

We appreciate your feedback and are so glad you found our service valuable. It's great to hear that you were happy with our team's careful work!

IMO Car Wash

Valorada con 5 estrellas sobre 5

Nice staff.

Nice staff, very friendly. Decent price and my car is always spotless after.

20 de abril de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Colin,

We appreciate your positive feedback! We're so glad you find our staff friendly, our prices decent, and that your car is spotless after visiting us.

IMO Car Wash

Valorada con 5 estrellas sobre 5

Very good

Great experience

18 de abril de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Valorada con 1 estrellas sobre 5

The pre-wash was not done properly

The pre-wash was not done properly; only a water jet was used. Neither tarmac softener nor even soap was applied. I paid for the ceramic XTR, but I'm unsure if I actually received it. They seem to press the same button repeatedly, and the light panel that shows which service has just been performed was, once again, not working.

14 de abril de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Ricardo Loureiro,

We appreciate you bringing these concerns to our attention. We'll investigate the pre-wash process and the equipment operation. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valorada con 5 estrellas sobre 5

Easy website to navigate

Easy website to navigate. Good offers on great washes.
Staff always do a fine job too!

13 de abril de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Colin,

We appreciate you letting us know about your experience! We're so glad you found our website easy to use and that you are happy with our washes and staff.

IMO Car Wash

Valorada con 1 estrellas sobre 5

Poor Signage - a con

We were unable to enter the car wash . We had bike racks on the roof - we had paid using the QR code before we got to the signs. The attendant said we couldn’t go through & said he couldn’t give a £18:50 refund.

We have never been through one of these before so not sure how we would know.

12 de abril de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Stressedmum,

Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valorada con 1 estrellas sobre 5

Overcharged

Was over charged , scanned the code so my wash should have been £7.60 was charged on my credit card £7.60 plus there was another charge for £1.00

So feel conned

James Blackman

11 de abril de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Many thanks for your review. Please Contact Us via our website so that we can investigate further.
Many thanks

IMO

Valorada con 1 estrellas sobre 5

Very poor. Parent company and franchisee are not on the same page when it comes to max size of vehicles permitted!

Checked dimensions of my standard VW T6. Checked the local Imo car wash as to whether it fits or not. Double checked online. Downloaded the app. Purchased a HD wash. Drove up there to be greated by the attendant telling us that it does not fit. I told him we had paid already amd asked for a refund. No. It is with the main company. Told him that their website said van fits. I was then told to take it through, but any damage is my responsibility and it is only this time, not to come back! I questioned why the main company says one thing and they said another! Did not inspire confidence in using it. It did fit, but will not be using IMO again!

6 de abril de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Many Thanks for your review. Please Contact Us via our Website so that we can investigate further.

Many thanks

Valorada con 5 estrellas sobre 5

The guy there who cleans the cars first…

The guy there who cleans the cars first is top notch , and a real nice guy

6 de abril de 2026
Logotipo de IMO Car Wash - Hastings

Respuesta de IMO Car Wash - Hastings

Nigel,

We appreciate you sharing your experience! We're so glad to hear that you were happy with the service provided by our team member.

IMO Car Wash

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