IMO Car Wash - Merton Opiniones 68

TrustScore: 3.5 sobre 5

3,4

57 High Path, SW19 2JY London, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Compared to external car wash, the overall cleanliness level is around 60%. However, the progress time is faster. I will say okay but can’t give a good or even excellent level.

Valorada con 4 estrellas sobre 5

Now the company has introduced pay by QR code on the app, occasional scamming by the staff has stopped. I'm happy to start using them again.

Valorada con 2 estrellas sobre 5

Car was smeary and had water stains over body and the windows. Front windscreen was still dirty. And this was despite paying for almost the most expensive clean. I would go for the cheaper basic optio... Ver más

Valorada con 5 estrellas sobre 5

For the first time in all the years I’ve been going to this car wash, my car received the best pre-wash attention ever. I’d been parking under a tree popular with local birds, so it was quite a mess... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Lavado de coches

Escrito por la empresa

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Información de contacto

  • 57 High Path, SW19 2JY, London, Reino Unido

3,4

Medio

TrustScore: 3.5 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

Compared to external car wash

Compared to external car wash, the overall cleanliness level is around 60%. However, the progress time is faster. I will say okay but can’t give a good or even excellent level.

23 de mayo de 2026
Valorada con 5 estrellas sobre 5

Great and convenient car wash

Great and convenient car wash, especially for the price!

15 de mayo de 2026
Logotipo de IMO Car Wash - Merton

Respuesta de IMO Car Wash - Merton

Bailey Johnson,

We're so glad you found our car wash great and convenient, especially for the price. We appreciate your feedback!

IMO Car Wash

Valorada con 4 estrellas sobre 5

Really good clean

Really good clean. Not too expensive.
Just can't reach the door sills!

12 de mayo de 2026
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Respuesta de IMO Car Wash - Merton

TONY REISS,

We're glad you found our service effective! We appreciate your feedback about the door sills.

IMO Car Wash

Valorada con 1 estrellas sobre 5

I paid for the top-of-the-line car wash…

I paid for the top-of-the-line car wash and the car came out filthy! They didn't wash anything and on top of that, they almost broke my rearview mirror and scratched it! I complained, they refused to wash the car properly and were even rude! If you want to wash your car, this is definitely not the place for it.

9 de mayo de 2026
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Respuesta de IMO Car Wash - Merton

Afonso Marques,

Thank you for your feedback. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valorada con 5 estrellas sobre 5

Great and fast service

Great and fast service

26 de abril de 2026
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Respuesta de IMO Car Wash - Merton

Darina Ribarova,

We appreciate you sharing your experience with us. We are so glad our service was great and fast for you. Thank you.

IMO Car Wash

Valorada con 1 estrellas sobre 5

Worse car wash ive ever been too its…

Worse car wash ive ever been too its scratched all my paintwork and my car was still dirty it didnt even put soap on my car wont be returning

28 de abril de 2026
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Respuesta de IMO Car Wash - Merton

Sandy,

We appreciate your feedback and a member of our customer service team will be in touch soon via email.

IMO Car Wash

Valorada con 1 estrellas sobre 5

Tried IMO for the first time and will…

Tried IMO for the first time and will not be coming back. Our local BP car wash was out of service, so I tried IMO thinking they would be great and I would be a returning customer.

The app is easy enough to use and explains the different washes very well e.t.c. However, when I got there, the staff member that attended to me and was ‘helping’ me to navigate the system was very rude, spoke to me as if I was an idiot and I immediately felt uncomfortable and stressed. I drove home after the wash thinking I was driving in a lovely clean car (did not get out to check at the time as I was in a hurry), only to park the car, get out and see that - yes the dust and dirt were washed away, but there were water marks all over the car and it was not shiny at all. Paid £15 to have some water blasted on the car basically. Very dissatisfied.

23 de abril de 2026
Logotipo de IMO Car Wash - Merton

Respuesta de IMO Car Wash - Merton

customer,

We appreciate you taking the time to share your experience. We're sorry to hear that you found the service and wash quality unsatisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

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