IMO Car Wash - Oldbury Opiniones 32

TrustScore: 3.5 sobre 5

3,5

20 Birmingham Road, B69 4ED Oldbury, GB


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The car washes here are not cheap. Increasingly I am noticing that the effort devoted to the pre-wash is highly inconsistent. It seems that if you are male or a mate of the personnel, then you merit a... Ver más

Valorada con 5 estrellas sobre 5

Not thinking, and possibly being transported to the 1990s in my mind, I switched off my engine as I entered the automated car wash, and my brakes came on automatically. The attendant helped me to get... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I booked carwash urgently after finding Sahara Dust on my black car which doesn’t look attractive so I got on the IMO App booked /paid for the carwash I wanted. Good App with great discounts and poin... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

My experience was good. The QR code to pay makes the experience quicker and the staff are friendly. Once on the conveyor belt the washing process is quick and efficient with the result of a clean car... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Lavado de coches

Escrito por la empresa

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Información de contacto

  • 20 Birmingham Road, B69 4ED, Oldbury, Reino Unido

3,5

Medio

TrustScore: 3.5 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 2 estrellas sobre 5

Not good enough for the price

The car washes here are not cheap. Increasingly I am noticing that the effort devoted to the pre-wash is highly inconsistent. It seems that if you are male or a mate of the personnel, then you merit a thorough pre-wash. If you are a middle aged female, then you are not afforded the same courtesy. Today I paid for an Ultra HD car wash, as usual. My pre-wash consisted of a minute long jet wash without any foam and a cursory swipe with the brush on the car rear. The man in front of me paid for a triple foam wash ( half the price) and his car received a thorough prewash with foam. I am considering ceasing my custom here as the service is not good (or fair) enough. I think I would get better value for money elsewhere. Don't get me wrong, the staff are pleasant enough but they are not giving customers equal quality of service.

27 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Feel that no time is really given to…

Feel that no time is really given to prewash and my tyres looked like they had no been done - better to go to a hand wash - friendly service though

30 de abril de 2026
Logotipo de IMO Car Wash - Oldbury

Respuesta de IMO Car Wash - Oldbury

Natasha,

We appreciate your feedback and are sorry the prewash and tire cleaning were unsatisfactory. We'll review our process to improve, and we value your comments on the friendly service.

IMO Car Wash

Valorada con 1 estrellas sobre 5

Car wash was faulty

Car wash was faulty. Cycle started stopped half way and reset and told.me to leave.

21 de abril de 2026
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Respuesta de IMO Car Wash - Oldbury

Drew Gifford,

We regret the car wash malfunctioned and interrupted your cycle. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valorada con 3 estrellas sobre 5

Easy to pay on the QR code

Easy to pay on the QR code, good wash, but expensive and left a residue on the windows

11 de abril de 2026
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Respuesta de IMO Car Wash - Oldbury

TimK,

Thank you for the feedback. We're sorry the wash was expensive and left residue. We appreciate you letting us know about your experience.

IMO Car Wash

Valorada con 3 estrellas sobre 5

Not always using wax or car wash which…

Not always using wax or car wash which one normally including

8 de abril de 2026
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Respuesta de IMO Car Wash - Oldbury

Mr Burecs,

We appreciate your feedback and regret that our services were not clearly explained. We'll review our descriptions to improve clarity.

IMO Car Wash

Valorada con 5 estrellas sobre 5

Transported back in time!

Not thinking, and possibly being transported to the 1990s in my mind, I switched off my engine as I entered the automated car wash, and my brakes came on automatically. The attendant helped me to get my car back on track, without causing any damage to the car wash or my car. 🙏🏾

4 de abril de 2026
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Respuesta de IMO Car Wash - Oldbury

Dawn Spence,

We appreciate you sharing your experience! We're glad our attendant was able to assist you and prevent any damage to your vehicle or our equipment. Thank you for your positive feedback.

IMO Car Wash

Valorada con 5 estrellas sobre 5

Quick and easy

Quick and easy although when I got home I noticed my tyres were still dirty

3 de abril de 2026
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Respuesta de IMO Car Wash - Oldbury

kevin Dodd,

We're happy to hear that your experience was quick and easy. We appreciate your feedback and will review our cleaning process to ensure better results.

IMO Car Wash

Valorada con 5 estrellas sobre 5

Superb

Automatic but before entering staff is making pre-clinning of wheels and whole car what making car shining after everything. Definitely recommend

28 de marzo de 2026
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Respuesta de IMO Car Wash - Oldbury

PIOTR ZWIERZ,

We're happy to hear that you enjoyed the pre-cleaning service and the resulting shine on your car. We appreciate you recommending our services; thank you for your positive feedback!

IMO Car Wash

Valorada con 4 estrellas sobre 5

Oldbury Car Wash

My experience was good. The QR code to pay makes the experience quicker and the staff are friendly. Once on the conveyor belt the washing process is quick and efficient with the result of a clean car afterwards

28 de marzo de 2026
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Respuesta de IMO Car Wash - Oldbury

Charmaine Lee,

We appreciate your feedback! It's great to know the QR code made your visit faster and that you found our staff friendly. We're glad you were pleased with the efficient wash process.

IMO Car Wash

Valorada con 5 estrellas sobre 5

Great value car wash

This is the best car wash I have seen. Complete with prewash before hand, it is good value for money

8 de marzo de 2026
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Respuesta de IMO Car Wash - Oldbury

Anthony,

We're happy to hear that you consider us the best car wash! It's great to know you find our prewash and overall value to be good. Thanks for your review!

IMO Car Wash

Valorada con 5 estrellas sobre 5

SAHARA DUST ON CARS

I booked carwash urgently after finding Sahara Dust on my black car which doesn’t look attractive so I got on the IMO App booked /paid for the carwash I wanted.
Good App with great discounts and point card .

6 de marzo de 2026
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Respuesta de IMO Car Wash - Oldbury

Empress.J,

We're happy to hear that our app helped you quickly address the Sahara dust on your car! We appreciate your positive feedback regarding the discounts and point card.

IMO Car Wash

Valorada con 5 estrellas sobre 5

Very good result

Very good result, car gleaming! Impressed. Easy to pay on phone with Paypal. Quick and effective car wash experience

6 de marzo de 2026
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Respuesta de IMO Car Wash - Oldbury

Jenny,

We're happy to hear that you were impressed with the gleaming result and found it easy to pay with Paypal. We appreciate your positive feedback on the quick and effective car wash!

IMO Car Wash

Valorada con 1 estrellas sobre 5

RIP off carwash…

Third time now that the operator selects a standard wash when I have paid for a premium wash at my local imo car wash. Take care folks they are ripping you off.
UPDATE : After contacting customer support they have refunded the wash and given me a ceramic wash as compensation.

2 de marzo de 2026
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Respuesta de IMO Car Wash - Oldbury

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Valorada con 5 estrellas sobre 5

Easy pay past service

Easy pay system and quick service

2 de marzo de 2026
Logotipo de IMO Car Wash - Oldbury

Respuesta de IMO Car Wash - Oldbury

Wasantha Kumara Welikala,

We appreciate you sharing; we are so glad you found our payment system easy to use and our service quick!

IMO Car Wash

Valorada con 1 estrellas sobre 5

Poor service,no experience,no…

Poor service,no experience,no manners,my car still dirty so i will never recommend them

22 de febrero de 2026
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Respuesta de IMO Car Wash - Oldbury

O I,

We regret that you were dissatisfied with our service and the condition of your vehicle. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Valorada con 5 estrellas sobre 5

Really helpful staff & used the valet…

Really helpful staff & used the valet services. Excellent job done a very muddy car.

8 de febrero de 2026
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Respuesta de IMO Car Wash - Oldbury

Rachael Bagley,

We appreciate you highlighting our helpful staff and valet services. We're glad we did an excellent job on your very muddy car, and thank you for your feedback!

IMO Car Wash

Valorada con 5 estrellas sobre 5

Made my car look brand spanking new

Made my car look brand spanking new!

My car is white so dirt shows up pretty bad so it needed a good clean, it looks fantastic now! Thank you very much🫶🏻🫶🏻

1 de febrero de 2026
Logotipo de IMO Car Wash - Oldbury

Respuesta de IMO Car Wash - Oldbury

customer,

We're happy to hear your white car looks brand new after our wash! It's great knowing we could get it looking fantastic for you. Thank you for your positive feedback!

IMO Car Wash

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