What an incredible team, from the initial enquiry to completion, the response times and support have been excellent. The quality of workmanship for the received awards was also great and we cant wait... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I purchased the L656 Conquerors Challenge Silver Plated Cup with lid. I had some queries regarding engraving prior to purchase and found the staff very helpful. I was delighted with both the service a... Ver más
La empresa ha respondido
Fantastic product, arrived on time and packaged very well in order to ensure no damage in transit. Will be using again for sure
La empresa ha respondido
From ordering the trophy which I selected and the engraving on it. The process was easy on line. The price of the trophy was resemble compared to others who were selling the exact same item. The feedb... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de trofeos
- también en la categoría
- Grabado de vidrio
- Proveedor de regalos corporativos
- Tienda de fútbol
Escrito por la empresa
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Información de contacto
Office 28, Thrales End Farm, Harpenden, AL5 3NS, Reino Unido
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4,8
Excelente
3 mil opiniones
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Respuesta de Impact Trophies & Medals
Dear Krissie, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Very efficient service/ high quality
Very efficient service! We are very pleased with the quality of the medals vis à vis price too. I would highly recommend
12 de agosto de 2026
Respuesta de Impact Trophies & Medals
Dear Nicky, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Amazing quality and great customer experience
Amazing quality for the price I paid, extremely good value and quick dispatch. Fantastic company, well done team!
4 de agosto de 2026
Respuesta de Impact Trophies & Medals
Dear Charlotte, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Very easy process of ordering &…
Very easy process of ordering & delivery. Items as described & great value .
10 de agosto de 2026
Respuesta de Impact Trophies & Medals
Dear Angela, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Respuesta de Impact Trophies & Medals
Dear Arthur, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Respuesta de Impact Trophies & Medals
Dear Michael, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Respuesta de Impact Trophies & Medals
Dear Mo, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent delivery time and a good…
Excellent delivery time and a good price ,
Good communication as one of my items was unavailable a more expensive item offered at no extra expense
27 de julio de 2026
Respuesta de Impact Trophies & Medals
Dear Janet, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Respuesta de Impact Trophies & Medals
Dear Joanne, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Respuesta de Impact Trophies & Medals
Dear Stanislav, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great products and communications
Great products and communications
Arrived very quickly
My daughter loved her graduation trophy
Thankyou
13 de julio de 2026
Respuesta de Impact Trophies & Medals
Dear Tracey, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Trophies were perfect!
Trophies were perfect!
Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email.
Thanks again I’ll be back again for sure
20 de julio de 2026
Respuesta de Impact Trophies & Medals
Dear Cillian, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Original gift
Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come.
Neatly presented in a good quality box.
Pleased with my purchase and quick delivery.
16 de julio de 2026
Respuesta de Impact Trophies & Medals
Dear Pauline, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Respuesta de Impact Trophies & Medals
Dear William, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
I’d give 0 if I could
I’d give 0 if I could
Arrived just glass with some stickers to build my own trophies quality poor I can’t even use them I’d look stupid
Please contact me impact before not only social media pictures but national
28 de julio de 2026
Opinión espontánea
Respuesta de Impact Trophies & Medals
Dear Mr Dearlove , we would hate for you to look stupid for not having read the ‘self-assembly’ instructions which are clearly stated on our website and for you having ticked the self-assembly box at checkout of your own free will . We are surprised you did not contact us directly rather than displaying your inattentiveness on Trustpilot where your 1* review is somewhat at odds with our 4.9* rating.
We value all of our clients and would be happy to discuss your issue , starting with how you failed to include engraving which our team then dealt with for you , your subsequent e-mail using defamatory language and demanding a full refund and threatening to post negative comments on social media unless we acquiesced , although this is not a good start for a constructive dialogue we will do our best. Kind regards, Customer Services.
Really pleased with our Wooden Award.
Really pleased with our Wooden Award.
The print-work came out even better than I hoped and the help offered in adjusting the design was brilliant!
27 de junio de 2026
Respuesta de Impact Trophies & Medals
Dear Sarah, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Respuesta de Impact Trophies & Medals
Dear Duncan, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Amazing company
Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND was also given spare stickers and felt in case it falls off. Couldn't be more pleased with my order, looking forward to ordering from them again.
22 de julio de 2026
Opinión espontánea
Respuesta de Impact Trophies & Medals
Dear Customer, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Respuesta de Impact Trophies & Medals
Dear Cheryl, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent Service
Excellent Service. This is the 4th year we have used Impact Trophies. extremely helpful staff and prompt delivery.
28 de junio de 2026
Respuesta de Impact Trophies & Medals
Dear Keith, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
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