Scott has been helping me understand what materials I need for a renovation project. His help has been fantastic. Didn't end up ordering with them as needed something they didn't have in stock and co... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I love to shop local but my budget wasn't big enough until I noticed this company. Fantastic price insulation, with a great range to suit all budgets. They kept me informed both by email and text... Ver más
La empresa ha respondido
Very easy process from start to finish. Good range of products at good prices. Website was easy to use. Floor and drywall insulation was all available ex-stock, but the loft insulation was out of s... Ver más
La empresa ha respondido
From the first phone call to the delivery, everything was 100%. I dread phoning orders, but this was a whole new experience. I was guided through the purchase process, payment was easy and immediately... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de materiales aislantes
- Tienda de materiales para la construcción
- Proveedor de materiales para la construcción
- Contratista de aislamiento
Acerca de InsulationUK
Escrito por la empresa
Welcome to InsulationUK
The leading online supplier of the highest quality wall, floor, roof, and loft insulation from industry-leading manufacturers including Recticel, Kingspan, Tekwarm, Celotex, Jablite, Knauf, Isover, Rockwool, and Fermcell. From Thermal Laminates and PIR Insulation to EWI and specialist Fermacell boards, catering to both internal and external walls and floors, we've meticulously created our product offering to meet all your insulation needs under one roof.
Our mission goes beyond just supplying products; we strive to provide a straightforward, hassle-free experience backed by unwavering support. Our dedicated specialist team is always on hand to assist with any enquiries, ensuring you receive the best possible service tailored to your unique requirements. We also understand the importance of efficiency and reliability. That's why we leverage our own transport network to ensure seamless, nationwide delivery.
We take pride in our customer-focused approach, measuring our success through the genuine feedback we receive via phone, email, and our TrustPilot reviews.
Discover why thousands of customers across the UK trust us for their insulation needs. Visit our website at www.insulationuk.co.uk or reach out directly to our expert team for personalised assistance. Your satisfaction is our top priority, and we're here to help every step of the way.
📞 Call us at 0300 303 4578
📧 Email: sales@insulationuk.co.uk
Explore our products and services today and join our growing community of satisfied customers.
InsulationUK is a proud member of the BMD Group, renowned for exceptional customer service as reflected in our high TrustPilot ratings across all our specialist sites including:
Builders Merchant Direct - Trustpilot Reviews
The UFH Group - Trustpilot Reviews
InsulationUK - Trustpilot Reviews
Renders Direct - Trustpilot Reviews
Screeds Direct - Trustpilot Reviews
Información de contacto
Unit 2 Power Park, Commercial Road, Goldthorpe Industrial Estate, S63 9BL, Rotherham, Reino Unido
- 03003034578
- sales@insulationuk.co.uk
- www.insulationuk.co.uk
4,7
Excelente
2 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Really helpful sales staff
Scott has been helping me understand what materials I need for a renovation project. His help has been fantastic. Didn't end up ordering with them as needed something they didn't have in stock and couldn't wait but will definitely use them in the future for other projects in the house given how supportive their sales staff have been.
I am sure I will be able to update this to 5 star when I use them in future.
5 de marzo de 2026
Opinión espontánea
Respuesta de InsulationUK
Thank you Joy for the feedback and we look forward to you shopping with us on your next project.
Jenny
Insulation UK
Brilliant
Brilliant, can't moan made an order on Sunday evening, received order Tuesday morning,, thank you will definitely be ordering again 6star 💪
10 de febrero de 2026
Opinión espontánea
Respuesta de InsulationUK
Thank you Jason for the feedback and the 6⭐'s! We look forward to you shopping with us again.
Jenny
Insulation UK
Excellent Service
Good value products delivered promptly in a well packed delivery. Good communications throughout the order and delivery process. Very satisfied and would recommend to others.
27 de enero de 2026
Opinión espontánea
Respuesta de InsulationUK
Thank you Jeremy for the feedback & recommendation! We hope your project went well.
Jenny
Insulation UK
Friendly helpful driver fast delivery competitive price
Friendly helpful driver . Fast delivery
2 de febrero de 2026
Opinión espontánea
Respuesta de InsulationUK
Thank you for your feedback and taking the time to leave us a review, we will pass the feedback on to our driver too!
Jenny
Insulation UK
As with all the other orders I've had…
As with all the other orders I've had from insulation uk. the right product at the right price & delivered on the day they said.
2 de febrero de 2026
Opinión espontánea
Respuesta de InsulationUK
Thank you Damian for taking the time to leave us a review, it is really appreciated 🤩
Great range of products and great prices
Good range of products, fair pricing, excellent customer service and prompt delivery
1 de febrero de 2026
Opinión espontánea
Respuesta de InsulationUK
Thank you Sue for your feedback, it is really appreciated 🥰
Jenny
Insulation UK
Fabulous company
Absolutely brilliant company to deal with 1000 stars to Scott top man
28 de enero de 2026
Opinión espontánea
Respuesta de InsulationUK
Thanks Joseph, i have passed on your 1000 ⭐'s to Scott who is over the moon!
Jenny
Insulation UK
A few damaged tekwarm panels in my order
29 de enero de 2026
Opinión espontánea
Respuesta de InsulationUK
HI Gary, Thank you for your feeback, I cannot see any correspondence from you regarding this, if you wish to send us images etc. to sales@insulationuk.co.uk
The delivery driver was fantastic…
The delivery driver was fantastic dropping off and also keeping in touch on arrival time
30 de enero de 2026
Opinión espontánea
Respuesta de InsulationUK
Thank you Daniel for leaving us such great feedback, we will pass this on to our driver and transport them, who will appreciate you taking the time to mention them 😊
Respuesta de InsulationUK
Thank you Jamie for for the positive feed back and 5 stars 🥰
Jenny
Insulation UK
Brilliant company always on time and go…
Brilliant company always on time and go the extra mile for their customers. It means a lot
30 de abril de 2025
Respuesta de InsulationUK
Thank you for the great review 😍
Jenny
Insulation UK
From the first phone call to the delivery…
From the first phone call to the delivery, everything was 100%. I dread phoning orders, but this was a whole new experience. I was guided through the purchase process, payment was easy and immediately had confirmation of the order. I was kept informed of the progress via email and had a phone call regarding the actual delivery. The driver phoned me just prior to arrival on site and unloaded, even though the access was not easy. Definitely a 5 star experience, will be my first port of call next time! From the telesales operator to the delivery driver, everyone was great to deal with.
14 de diciembre de 2025
Opinión espontánea
Respuesta de InsulationUK
Thank you Bob for your feedback, it is really appreciated. I'm glad we could make your experience with us as smooth as possible. I hope your project is going well.
Jenny
Insulation UK
Appalling - delivered wrong product based on web site images but wouldn't accept it!
Appalling. Will not be buying from this company again. Delivered the wrong product (not consistent with the images on their web site) and then refused to even discuss the fact that the images were incorrect and just blamed the manufacturer, Kingspan for those incorrect images - and the content of the images don't illustrate what you'll get apparently. Just did not listen. Friendly voice but didn't listen. So much for customer service,
3 de diciembre de 2025
Opinión espontánea
Respuesta de InsulationUK
Thank you for your feedback Chris, the images on the website are provided by Kingspan - as you will see both sets of images are identical. I understand you queried the edge of the board - this is outlined in the specification table as rebated, images are a representation of the product and this is outlined in our T&Cs, we would advise anyone buying specialist products such as these, to check all specifications and data sheets.
https://www.insulationuk.co.uk/collections/kingspan-greenguard
https://www.kingspan.com/gb/en/products/insulation-boards/roof-insulation-boards/kingspan-greenguard-gg300/
We will pass your concerns on to Kingspan as this is the first time anyone has incorrectly ordered this under the illusion the board is something different.
We have supplied the product as per your order, however we are more than happy to collect the goods and waive any collection charges and look to see if we can source the product you require. Please contact the office on 03003 034 578.
Jenny
Insulation UK
Easy to navigate website
Easy to navigate website. Ordering and delivery went without a hitch.
1 de diciembre de 2025
Opinión espontánea
Respuesta de InsulationUK
Hi Chris, thank you for taking the time to leave us your feedback and for the 5 stars!
Jenny
Insulation UK
Placed the order easily
Placed the order easily, then was offered an earlier delivery, obviously i accepted. As it is a private house, the driver parked where it was easier for traffic to pass and then brought pallet to my door on a forklift. My neighbours appreciated the thoughtfulness,
30 de noviembre de 2025
Opinión espontánea
Respuesta de InsulationUK
Thank you for taking the time to leave us feedback Chris, it is really appreciated. We will pass on your comments to our driver.
Jenny
Insulation UK
I found thier website very easy to …
I found thier website very easy to navigate. All product information is there. Costing, delivery well presented. Delivery in a few days and driver friendly and very helpful.
Thoroughly recommend this company.
26 de noviembre de 2025
Opinión espontánea
Respuesta de InsulationUK
Thank you for the great feedback and for taking the time to leave us a review, it is really appreciated 🥰
Jenny
Insulation UK
Excellent price
Excellent price, quick delivery of materials. Staff were easy to contact and speak to.
16 de enero de 2025
Respuesta de InsulationUK
Thank you Iain for the positive feedback and 5 stars!
Jenny
Insulation UK
What a great company to deal with the…
What a great company to deal with the price was good and delivery was prompt one small error but was sorted before I got on the phone thanks to the driver will definitely use again thanks ☺️
27 de noviembre de 2025
Opinión espontánea
Respuesta de InsulationUK
Thank you Ken for such positive feedback, and we really look forward to seeing you shop with us again soon.
Jenny
Insulation UK
Very quick, good price, BUT
Very quick and good price, BUT one of 22 sheets of insulation quite damaged. Plus delivery communication poor with no tracking or ability to plan to be there for delivery
26 de noviembre de 2025
Opinión espontánea
Respuesta de InsulationUK
Thank you for your feedback, unfortunately things do happen, we do ask customers to notify us within 48 hours of their order with any issues, but I cannot see any correspondence from you, so we would have been unaware of any issues. With regards to tracking, we do deliver on our own fleet of vehicles rather than rely on couriers so we have full traceability. I can see we sent you a 24/48 hour notification of your delivery, on that communication we do advise to contact us and we can give you a more accurate ETA (normally a two hour window). My apologies your experience wasn't as expected.
Jenny
Insulation UK
Easy to order at a great price
Easy to order at a very reasonable price. communication re delivery was very good and the delivery driver was very helpful - very happy!
25 de noviembre de 2025
Opinión espontánea
Respuesta de InsulationUK
Thank you Philip - always good to have a happy customer 🤩
Jenny
Insulation UK
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.