Warmies® Heatable Soft Toys and Gifts Opiniones 

325
•
TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I absolutely love warmies and have about 9 of them now! I just bought my mother the warmies slippers in which she did not like but I will say… when I contacted them they where super nice and gave me a... Ver más

Valorada con 1 estrellas sobre 5

Extremely disappointing. I used to have a Warmies plush toy for more than 10 years. I loved it. However, the microwave plush toys nowadays are lavender scented, which is supposed to be a pleasant... Ver más

Valorada con 5 estrellas sobre 5

I’ve ordered from Warmies on three occasions now. I’ve never had any issues and delivery has always been very quick. Each family member has loved their Warmies animal and the first one purchased 18... Ver más

Valorada con 1 estrellas sobre 5

Horrendous customer service. Order a couple of products for Christmas presents for my children. One of the items was faulty and insides started spilling out in less than1 week. Contacted warmies multi... Ver más

Información sobre la empresa

  1. Juguetería

Escrito por la empresa

Intelex Group was founded in London in 1995 to commercialise a new and innovative way to relieve everyday aches and pains. Their revolutionary new Hot-Pak™ design was the first ever fully microwavable herbal heat pack to be sold in Europe and it was an instant success with consumers and retailers alike. This inexpensive and easy-to-use heat pack has since won several prestigious awards for innovation and has set the industry standard for quality and safety. Hot-Pak™ is still the best selling herbal heat pack on the market today, with millions of satisfied users worldwide. Following the incredible success of Hot-Pak™, in 1997 Intelex Group invented Beddy-Bear® - the world's first ever fully-microwavable soft toy! Their experienced design team continues to launch fresh and innovative new Warmies® each year into an ever expanding market, including Cozy Plush,Hooty, Socky Dolls and licensed ranges including heatable Bagpuss, Gromit, Boofle and YooHoo and many more exciting plush toys, all fully heatable in the microwave, making brilliant bed warming companions and great gifts for children of all ages and adult alike.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

325 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(325)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I love my warmie!

Easy to use website, great price and arrived really quickly with free delivery. The product is perfect and is brilliant for soothing my endometriosis pain. And my partner now plans to get one of his own because he loves it as well!

30 de octubre de 2019
Opinión espontánea
Logotipo de Warmies® Heatable Soft Toys and Gifts

Respuesta de Warmies® Heatable Soft Toys and Gifts

Thank you for leaving such a lovely review Kitty.
We are starting to get a large amount of feedback of how our products help to sooth the effects of Endometriosis.

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 5 estrellas sobre 5

Just bought my 6th warmie!

Just bought my 6th warmie! All for Christmas presents, they’re adorable, cuddly presents which will keep your child warm at night with the lovely smell of lavender. I personally think they’re the perfect Christmas gift, especially when it’s cold outside! May end up buying myself one yet!

30 de octubre de 2019
Opinión espontánea
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Respuesta de Warmies® Heatable Soft Toys and Gifts

Thank you for leaving such a lovely review.
Check out our range of wellness products for those extra special gifts.

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 5 estrellas sobre 5

Great!

Delivery was quick. Haven't tried it yet as it is a present for my niece but looks just as described and smells lovely!

30 de octubre de 2019
Opinión espontánea
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Respuesta de Warmies® Heatable Soft Toys and Gifts

Thank you for taking the time to leave a review Katy.
We are sure that you will not be disappointed...

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 5 estrellas sobre 5

First class transaction

First class transaction! Easy to order, very quick delivery and product was the quality I expected. Plus.....delivery was free.

25 de octubre de 2019
Opinión espontánea
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Respuesta de Warmies® Heatable Soft Toys and Gifts

Thank you for leaving the this lovely review Dave, the team here will be thrilled with this feedback.

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 1 estrellas sobre 5

I ordered a long hot water bottle on

I ordered a long hot water bottle on 9th October. It’s now 24th and after ringing and email I still have no item or have not reviewed a refund.
AWFUL SERVICE !

24 de octubre de 2019
Opinión espontánea
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Respuesta de Warmies® Heatable Soft Toys and Gifts

Hello Nicola.

I am sorry to hear that you have not received your product and that the service you have received has not been good enough.

My e-mail address is - jon@warmies.co.uk

I am the Operations Director of Warmies UK and I promise to investigate and sort this issue for you.

Update (25th Oct) - I can see that the team have now provided a full refund.

Valorada con 5 estrellas sobre 5

Great

Warmies are the best . I must say I few warmies . I have two now . I must say they just to nice to go into the microwave

23 de octubre de 2019
Opinión espontánea
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Respuesta de Warmies® Heatable Soft Toys and Gifts

Thank you Sarah.

We love our products as well. It is a pleasure to work with the Warmies team.

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 4 estrellas sobre 5

Presentation matters

I ordered a bottle through the post from you because I had bought one at The Mill, Dinas, Wales for a present and was truly impressed. I did not rate 5 stars simply because the one I bought at the Mill, Dinas, Wales, did not have a lovely white bobble around the neck of the bottle like as the one you sent me through the post. This makes the presentation so attractive. Hence, when I give a bottle to each of my two daughters, one will have a bobble and the other daughter will not. There should not be a difference in the presentation of your bottles, wherever they are bought.

23 de octubre de 2019
Opinión espontánea
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Respuesta de Warmies® Heatable Soft Toys and Gifts

Hi Grace,

Thank you for leaving a review.
All of our bottles come with the 'pom-pom's' hence I am not sure what has happened with the retailer.
If you are happy, we will send you these in the post, complimentary?
Pls let me know.
Best,
Jon Clarke - Ops Director
jon@warmies.co.uk

Valorada con 5 estrellas sobre 5

I ordered two Warmies Unicorns and was…

I ordered two Warmies Unicorns and was pleased when a package arrived very quickly afterwards however I was very disappointed when upon opening the package I found that only item had been placed therein. I immediately contacted Warmies and they quickly dispatched another item. The quality of the item is very good and I am certain both my young grand daughters will be really well pleased when they open these along with all their other presents. I would certainly have no qualms about ordering further items.

23 de octubre de 2019
Opinión espontánea
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Respuesta de Warmies® Heatable Soft Toys and Gifts

Thank you so much for the review Chris.
I will look into the issues with the quantity shortage in the box with a view to improving our processes and service for our customers. I am so pleased that we reacted quickly to remedy the situation.
Thank you,
Jon Clarke
Operations Director

Valorada con 5 estrellas sobre 5

I bought 3 of these as Christmas…

I bought 3 of these as Christmas presents. Ordered on Sunday, arrived on Tuesday. Can't say how they perform as they haven't been used yet but they look lovely, a good size and smell of lavender. I would recommend them.

23 de octubre de 2019
Opinión espontánea
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Respuesta de Warmies® Heatable Soft Toys and Gifts

Thank you for taking the time to leave a review Cynthia.
Warmies are the only fully microwaveable product and as such hold their warmth much longer.
The lavender will last for many years.
Enjoy!

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 5 estrellas sobre 5

Best Heat Pack!

I purchased a Hot Pak for my Dad who suffers from Arthritic pain. He is so pleased with the result that I had to write a review to say Thank you! This gorgeous product is so easy for him to just pop into the microwave and the heat lasts really well. The pack feels really luxurious and is perfect for his shoulder - it not only helped to soothe his pain but the lavender scent has helped him to sleep! THANK YOU Warmies :)

23 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

very pleased

23 de octubre de 2019
Opinión espontánea
Logotipo de Warmies® Heatable Soft Toys and Gifts

Respuesta de Warmies® Heatable Soft Toys and Gifts

Thank you Alan.

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 5 estrellas sobre 5

Perfect

Perfect. Product as described.

18 de septiembre de 2019
Opinión espontánea
Logotipo de Warmies® Heatable Soft Toys and Gifts

Respuesta de Warmies® Heatable Soft Toys and Gifts

Thanks for taking the time to leave a review Olivia.

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 5 estrellas sobre 5

Lilac Unicorn

What a beautiful lilac unicorn we purchased! It's very well made and smells good enough to eat once it's been warmed up. It made a wonderful gift and the recipient was absolutely delighted.

12 de septiembre de 2019
Opinión espontánea
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Respuesta de Warmies® Heatable Soft Toys and Gifts

Thank you so much for your lovely review...however I wouldn't advise that you eat the product.
Stick to 'Parma-Violets'

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 5 estrellas sobre 5

I had a Warmie given to me almost 10…

I had a Warmie given to me almost 10 years ago - i never thought i would be able to find another one or that he company was still going. From the label on my original Warmie i searched the website and there we have it, the company still going strong with great quality products hoping i have this one for another 10 years.

i would recommend this product to anyone!

11 de septiembre de 2019
Opinión espontánea
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Respuesta de Warmies® Heatable Soft Toys and Gifts

Its amazing to hear that your Warmie has lasted so long - we love hearing stories like this! Thank you so much for leaving such a lovely review.

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 5 estrellas sobre 5

Excellent service from Intelex and a…

Excellent service from Intelex and a great product. Customer service at Intelex was amazing thank you. Reliable and child safe products .

11 de septiembre de 2019
Opinión espontánea
Logotipo de Warmies® Heatable Soft Toys and Gifts

Respuesta de Warmies® Heatable Soft Toys and Gifts

That is really good to hear. Thank you so much for leaving such a lovely review.

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 5 estrellas sobre 5

Excellent

First Class Service

11 de septiembre de 2019
Opinión espontánea
Logotipo de Warmies® Heatable Soft Toys and Gifts

Respuesta de Warmies® Heatable Soft Toys and Gifts

That is lovely to hear Andrew.

Thank you for taking the time to write the review.

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 5 estrellas sobre 5

I recently bought the elephant Warmie…

I recently bought the elephant Warmie teddy was very impressed and happy when I received the teddy very high quality and so glad I bought one! Best purchase I placed! Would highly recommend

Thank you

5 de septiembre de 2019
Opinión espontánea
Logotipo de Warmies® Heatable Soft Toys and Gifts

Respuesta de Warmies® Heatable Soft Toys and Gifts

Thank you so much for your lovely words Hannah.

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 5 estrellas sobre 5

Very useful product

Bought 2 neck warmers as my husband has bed neck-pain. They have been used a lot.

6 de agosto de 2019
Opinión espontánea
Logotipo de Warmies® Heatable Soft Toys and Gifts

Respuesta de Warmies® Heatable Soft Toys and Gifts

Great to hear, we are glad you are enjoying your warming products!

Valorada con 5 estrellas sobre 5

Extremely attractive animal Warmies and…

Extremely attractive animal Warmies and so cosy also useful for aches and pains

31 de julio de 2019
Opinión espontánea
Logotipo de Warmies® Heatable Soft Toys and Gifts

Respuesta de Warmies® Heatable Soft Toys and Gifts

Thanks for your great words, always nice to hear our products are helping others.

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

Valorada con 5 estrellas sobre 5

Stunning products

Stunning products, delivered safely and on time. We have quite a collection of Warmies now - I wish some of the older designs would be reissued.

30 de julio de 2019
Opinión espontánea
Logotipo de Warmies® Heatable Soft Toys and Gifts

Respuesta de Warmies® Heatable Soft Toys and Gifts

Great to hear, we are glad you are enjoy your Warmies.

Keep an eye on our social media to see which products we are launching for 2020! Find us at @Warmies_UK

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